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(30/12/2025 10:07)

Bartronics India signs Long-Term SLA to expand Maharashtra Gramin Bank’s Rural Banking Network

Bartronics India Limited, a financial inclusion and rural fintech infrastructure provider, has entered into a long-term Service Level Agreement (SLA) with Maharashtra Gramin Bank to strengthen and expand the bank’s banking correspondent and customer outreach network across its operational regions in Maharashtra.

The proposed agreement marks a key milestone in the seven-year association between the two entities and reflects Maharashtra Gramin Bank’s continued confidence in Bartronics’ execution capabilities, operational discipline, and commitment to advancing financial inclusion. Over the years, Bartronics has supported the bank by enabling account openings, transaction-led engagement, and the sourcing of government and social security schemes through its on-ground correspondent network.

Currently, Bartronics manages around 350 banking touchpoints for Maharashtra Gramin Bank, serving rural and semi-urban communities through secure, technology-enabled service delivery frameworks. Under the renewed SLA, the company plans to scale this network to nearly 600 touchpoints in a phased manner, with the addition of about 250 new Customer Service Points (CSPs).

The expansion is expected to generate cumulative revenues of approximately ?30 crore over the next five years, subject to transaction volumes and service adoption, while also creating employment opportunities through the onboarding of local CSP agents, supervisors, and field-level staff.

Through this engagement, Bartronics will continue to support the bank’s financial inclusion initiatives by facilitating services such as account opening, cash deposits and withdrawals, fund transfers, remittances, Aadhaar-enabled Payment Services (AePS), enrolment under government and social security schemes, and financial literacy programmes.

Commenting on the development, N. Vidhya Sagar Reddy, Managing Director of Bartronics India Limited, said the expanded mandate reinforces the bank’s trust in Bartronics’ operational strength and field execution, while enabling deeper last-mile banking penetration and sustainable livelihood creation across rural Maharashtra.
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