The Reserve Bank of India (RBI) has imposed a Rs 6.89 lakh monetary penalty on CRIF High Mark Credit Information Services Pvt Ltd for non-compliance with regulatory directions relating to the framework for compensation to customers for delayed updation or rectification of credit information.

The penalty was imposed through an order dated August 31, 2026, following an RBI inspection of the company’s financial position as of March 31, 2025.

RBI found that the company failed to credit compensation to the bank accounts of certain eligible complainants within the prescribed timeframe, resulting in the monetary penalty.

The central bank clarified that the action is based on regulatory compliance deficiencies and does not question the validity of any transactions or agreements entered into by the company with its customers. The penalty is also without prejudice to any further action that may be initiated by RBI.