DECLARATION BY INDEPENDENT DIRECTOR
In accordance with the provisions of the Section 149(6) of the Act and Regulation 16(1)(b) & 25 of SEBI (LODR) Regulations, 2015, the Company has received declarations from all the Independent Directors of the Company confirming that they meet the criteria of independence for Independent Directors.
The Board affirms that the Independent Directors fulfill the aforesaid criteria and possess requisite integrity, qualifications, proficiency, experience, expertise and are independent of the management.
The names of all the Independent Directors of the Company have been included in the Independent Director’s databank maintained by Indian Institute of Corporate Affairs (“IICA”). None of the Directors have any pecuniary relationship or transactions with the Company.
CERTIFICATE OF NON- DISQUALIFICATION OF DIRECTORS
The Board of Directors hereby affirms that none of its members are disqualified from being appointed as Directors in accordance with the provisions of Section 164 of the Act. Further, no Director has been debarred from holding the office of Directors by virtue of any SEBI order or any other such authority. None of the Directors of the Company are related to each other.
In support of the above, a certificate from a Company Secretary in practice has been obtained confirming that none of the Directors on the Board of the Company have been debarred or disqualified from being appointed or continuing as Directors of Company by SEBI / MCA or any such statutory authority. The same forms part of this Annual Report as ‘Annexure-1’.
DISCLOSURE UNDER SECTION 197(14) OF THE COMPANIES ACT, 2013
The Managing Director and CEO of the Company has not received any commission from its Subsidiary Company.
BOARD MEETINGS
The Company ensures compliance with Corporate Governance best practices by convening a minimum of 4 (Four) Board meetings annually, with 1 (One) meeting held in each quarter. The schedule for these meetings is determined well in advance, following due consultation and concurrence of all Directors.
Decisions requiring immediate attention and matters of urgency, approved via circular resolutions, are subsequently presented to and duly noted at the next scheduled Board meeting to ensure transparency and accountability in governance.
During the Financial Year under review, the Board convened and conducted 7 (seven) meetings. The attendance details of
individual Directors at these meetings are comprehensively documented in the Corporate Governance Report and therefore are not reiterated here to prevent redundancy in reporting.
PERFORMANCE EVALUATION OF THE BOARD, ITS COMMITTEES AND INDIVIDUAL DIRECTORS
The Board of Directors plays a crucial role in propelling success of the Company and Board Evaluation is the essential process that allows the Board to recognize and tackle challenges related to Corporate Governance, thereby increasing the overall value of the organization. A thorough and effective Board Evaluation plays a crucial role in enhancing performance at both the organizational board level and individual level.
In accordance with the criteria set forth in the Act and the SEBI (LODR) Regulations 2015, the Board of Directors has conducted an annual assessment of its performance, along with that of its Committees and Individual Directors. The Board, in consultation with its Nomination and Remuneration Committee, has formulated a framework containing, inter-alia, the criteria for performance evaluation of the entire Board of the Company, its Committees and Individual Directors, including Independent Directors, which is in compliance with the applicable provisions of the Act and the SEBI (LODR) Regulations, 2015.
Further, the Board oversees, evaluates, and revises the framework in collaboration with the Nomination and Remuneration Committee, as necessary and in response to new compliance obligations.
The Board Evaluation process is carried out through a web based platform called ‘Goveva’, which streamlines the process, boosts operational efficiency and automates report generation.
The comprehensive evaluation process for the Board, its Committees, and individual Directors, including Independent Directors, is outlined in the Corporate Governance Report, which is the part of this Report.
SEPERATE INDEPENDENT DIRECTORS’ MEETINGS
During the Financial Year under review, a seperate meeting of Independent Directors was convened on March 05, 2025 in strict adherence to regulatory requirements. This meeting was held without the participation of Non-Independent Directors or members of the Company’s Management, thereby ensuring an environment conducive to independent deliberation and oversight.
The Independent Directors, in the course of this meeting, reviewed and discussed various matters arising from Committee meetings and Board deliberations. Their discussions encompassed, inter alia, the assessment of the quality, adequacy, and timelines of information flow between the Company’s Management and the Board, ensuring that the Board is equipped with all necessary data and insights to effectively discharge its fiduciary and governance responsibilities.
FAMILIARIZATION PROGRAMME FOR INDEPENDENT DIRECTORS
In our dedication to uphold strong governance practices, your Company has in place a system of conducting the familiarization programmes for Independent Directors in view of adherence with the expected obligations and responsibilities of Independent Directors as prescribed under the Regulation 25(7) of the SEBI (LODR) Regulations, 2015. As per the Programme, Independent Directors are acquainted with their roles, rights, responsibilities, and the nature and business model of the Company upon their induction.
The Programme is designed to provide a conceptual framework aligned with contemporary expectations, mandating that Independent Directors comply with a code of ethics and integrity to fulfil their responsibilities in a professional and trustworthy manner, thereby fostering confidence within the investment community. The objective of this program is to educate Independent Directors about their rights and obligations, as well as to familiarize them with the regulatory landscape and the business model under which the Company operates.
The induction and continuous training programs empower the Board, including Independent Directors to make well-informed and deliberate decisions that align with the best interests of the Company’s stakeholders.
The specifics of the Familiarization Programme have been hosted on the Company’s website and can be accessed at https://www.aavas.in/codes-and-policies.
POLICY ON DIRECTOR’S APPOINTMENT, REMUNERATION & OTHER DETAILS
In pursuit of building a capable and visionary leadership team, the Company has laid down a comprehensive Nomination and Remuneration Policy for the selection, compensation and, governance of its Directors, Key Managerial Personnel (“KMP”), and Senior Managerial Personnel(“SMP”). This Policy emphasizes ethical conduct, professional merit, and organizational fit, ensuring that individuals appointed to critical roles bring value through their competence and insight. The policy also promotes transparency in the nomination process, reinforcing the Company’s commitment to responsible leadership.
The Policy has been formulated in accordance with the Section 178 of the Act, provisions of Regulation 19 of SEBI (LODR) Regulations, 2015 and Guidelines on Compensation of Key Managerial Personnel and Senior Management in NBFCs issued by RBI vide circular dated RBI/2022-23/36 DOR.GOV.REC. No.29/18.10.002/2022-23 on April 29, 2022 (“RBI Guidelines”), as amended from time to time.
The Policy is available on the website of the Company and can be accessed at https://www.aavas.in/codes-and-policies and all the details of remuneration paid to the Directors is mentioned in Annual Return in form MGT-7, available on Company’s website and can be accessed at https://www.aavas.in/investor- relations/annual-reports.
BOARD COMMITTEES
In accordance with statutory requirements, the Company has following 9 (Nine) Board level Committees, these Committees have been constituted to ensure effective oversight, strategic decision-making, and regulatory compliance, in alignment with the provisions of applicable laws and statutes:
Sr. No.
|
Committee Name
|
Brief Purpose
|
1
|
Audit Committee (“AC”)
|
Oversees the Company's financial reporting and internal controls.
|
2
|
Nomination & Remuneration Committee (“NRC”)
|
Responsible for identifying and nominating new Board members, KMPs & SMPs and overseeing the Board's governance practices.
|
3
|
Stakeholders Relationship Committee (“SRC”)
|
Ensuring good corporate governance and maintaining a positive relationship with stakeholders.
|
4
|
Corporate Social Responsibility & Environment Social Governance Committee (“CSR & ESG”)
|
Integrate economic and social objectives, contributing to sustainable growth and a positive social impact and ESG Compliance includes sustainable development & long-term value creation.
|
5
|
Risk Management Committee (“RMC”)
|
Assesses and manages Company's risks.
|
6
|
Asset Liability Management Committee (“ALCO”)
|
To oversee the management of assets and liabilities to achieve profitability and financial stability.
|
7
|
Information Technology (“IT”) Strategy Committee
|
To ensure that IT investments and projects support the organization’s objectives, considering both risks and resources and oversees digital transformation and IT strategies.
|
8
|
Customer Service & Grievance Redressal Committee (“CS&GR”)
|
Handles customer grievances and service improvements.
|
9
|
Executive Committee (“EC”)
|
Responsible for taking decision related to borrowing, Investments, operational & strategic decisions.
|
During the Financial Year under review, the Board accepted all recommendations made by the above Committees.
The details with respect to the composition, terms of reference, number of Meetings held, Committees as on March 31,2025 are given in the Report on Corporate Governance, which forms part of this Annual Report as ‘Annexure-2’.
EMPLOYEE STOCK OPTION PLAN
Employee Stock Option Plan serve as a strategic instrument to attract, retain and reward talented employees. Beyond fostering motivation and encouraging long-term commitment, It align employees interest with the Company’s objectives, thereby enhancing a sense of belonging and driving sustained organizational success.
EQUITY STOCK OPTION PLAN (ESOP) 2016-I (e)
During the Financial Year under review, the Company made grant aggregating to 89,500 options on October 15, 2024 under ESOP-2016-I (e).
PERFORMANCE STOCK OPTION PLAN (“PSOP-2023”)
During the Financial Year under review, the Company made grant aggregating to 1,22,139 options on October 15, 2024, 5,256 options on October 18, 2024 and 23,904 options on December 12, 2024 under the PSOP-2023.
PERFORMANCE STOCK OPTION PLAN (“PSOP-2024”)
The Company believes that equity-based compensation schemes/plans are an effective tool to reward the talent working with the Company for delivering long-term sustainable performance and creation of stakeholder value. With a view to drive long term performance, retain talent and attract new talent, the Company formulated and implemented ‘Aavas Financiers Limited - Performance Stock Option Plan- 2024’ (“PSOP-2024”) as a key component in its reward structure to the eligible employees of the Company. The PSOP-2024 was approved by the Shareholders in Annual General Meeting held on August 07, 2024.
During the Financial Year under review, the Company made grant aggregating to 4,00,000 options on January 30, 2025 under the PSOP 2024.
Following are the existing ESOP and PSOP plans of the Company:
Sr. No.
|
Particulars
|
ESOP 2016-I
|
ESOP-2019
|
ESOP-2020
|
ESOP-2021
|
ESOP-2022
|
PSOP-2023
|
PSOP-2024
|
1.
|
Date of
Shareholders’
approval
|
The Plan was approved by the
Shareholders of the Company by a Special Resolution passed on February 23, 2017.
|
The Plan was approved by the
Shareholders of the Company by a Special Resolution passed on August 01, 2019.
|
The Plan was approved by the
Shareholders of the Company by a Special Resolution passed on July 22, 2020.
|
The Plan was approved by the
Shareholders of the Company by a Special Resolution passed on August 10, 2021.
|
The Plan was approved by the
Shareholders of the Company by a Special Resolution passed on July 21,2022.
|
The plan was approved by the
Shareholders of the Company by a Special Resolution passed on November 06, 2023.
|
The plan was approved by the
Shareholders of the Company by a Special Resolution passed on August 07, 2024.
|
2
|
Authorization
|
The Schemes empowers the Board and Nomination & Remuneration Committee to execute the Scheme.
|
3
|
Variation (if any)
|
During the Financial Year under review, there have been no changes in the Schemes
|
|
|
It is confirmed that all the ESOP & PSOP Schemes of the Company are in compliance with the provisions of SEBI (Share Based Employee Benefits and Sweat Equity) Regulations, 2021 (“SEBI SBEB and Sweat Equity Regulations”) as amended from time to time.
The Nomination & Remuneration Committee administers and monitors the ESOP & PSOP Schemes in compliance with the Act, SEBI SBEB and Sweat Equity Regulations, 2021 and SEBI (LODR) Regulations, 2015.
The Secretarial Auditors of the Company has given a Certificate, confirming that the above ESOP & PSOP Schemes have been implemented in accordance with the SEBI SBEB and Sweat Equity Regulations, 2021 as amended from time to time. Such ESOP & PSOP Schemes will be available for the inspection of the Members of the Company.
The applicable disclosures as stipulated under Regulation 14 of SEBI SBEB and Sweat Equity Regulations, 2021, with regard to ESOP & PSOP Plan of the Company are available on the website of the Company at https://www.aavas.in/investor-relations/ annual-reports.
AUDIT & AUDITORS
Statutory Auditors and Auditors’ Report
In terms of provisions of Section 139 of the Act, read with the Companies (Audit and Auditors) Rules, 2014 and RBI Guidelines for appointment of Statutory Auditor(s), M/s. M S K A & Associates Chartered Accountants (Firm Registration No. 105047W) and M/s. Borkar & Muzumdar, Chartered Accountants (Firm Registration No. 101569W) were appointed as the Joint Statutory Auditors of the Company by the members of the Company for a period of 3 (Three) consecutive
years in the 14th AGM held on August 07, 2024 effective from the conclusion of 14th AGM until the conclusion of 17th AGM.
The Audit Report given by the Joint Statutory Auditors on the financial statements of the Company is part of this Annual Report. There has been no qualification, reservation, adverse remark or disclaimer given by the Auditors in their Report.
The Audit Committee and the Board of Directors also took note of the eligibility certificate received from both the audit firms that they are not disqualified and are eligible to hold the office as Auditors of the Company. Further, during the year under review, the Auditors have not reported any fraud under Section 143(12) of the Companies Act, 2013.
Secretarial Auditors and Secretarial Audit Report
M/s. Chandrasekaran Associates, Company Secretaries (Firm Registration No. P1988DE002500), have carried out Secretarial Audit of the Company for the Financial Year 2024-25 in accordance with the provisions of Section 204 of the Act read with the rules made thereunder.
In accordance with provisions of Sub-section (1) of Section 204 of the Act, the Secretarial Audit Report in form MR-3, is furnished as 'Annexure-3', which forms part of this Annual Report.
The Report of Secretarial Auditors is self-explanatory and there has been no observations or qualifications or adverse remarks in their Report.
Furthermore, M/s. Chandrasekaran Associates, Company Secretaries has issued an Annual Secretarial Compliance Report for the Financial Year 2024-2025 in compliance with Regulation 24A of SEBI (LODR) Regulation, 2015 which forms part of this report as ‘Annexure-4’ and is also submitted to the Stock Exchanges. There are no observations, or qualifications or adverse remarks in their Report.
Pursuant to the amendments made in SEBI Regulations i.e., SEBI (Listing Obligations & Disclosure Requirements) (Third Amendment) Regulations, 2024 and pursuant to SEBI Circular No. SEBI/HO/CFD/CFD-PoD-2/CIR/P/2024/185 dated December 31, 2024, the Company shall appoint Secretarial Auditor for a term of 5 years (the earlier term served shall not be considered for this term) with recommendation of Board and Shareholders approval in its Annual General Meeting.
Consequently, in accordance with, Section 204 of the Act, the Board of Directors, has recommended the appointment of M/s. Chandrasekaran Associates, (Firm Registration No. P1988DE002500) Company Secretaries as Secretarial Auditors of the Company for a period of 5 (Five) consecutive Years effective from FY 2025-26 upto FY 2029-30, to the Shareholders of the Company for their approval.
The Company has obtained consent and eligibility certificate from the above audit firm under applicable rules and laws that they are not disqualified and are eligible to hold the office as Secretarial Auditors of the Company, if appointed.
INFORMATION SYSTEM AUDIT (“IS AUDIT”)
The landscape around information systems has been changing, therefore an IS audit focuses on the governance and management aspects of technology and cybersecurity as much as it does on specific focus areas of the audit.
The Company has in place an IS Audit Policy which is cognizant of business imperatives and is aligned with the aspirations of the organization, including being agile and innovative and adopting technologies at a rapid pace. Our Head of Internal Audit (“HIA”) is accountable to the Audit Committee and Management in providing assurance on the adequacy and effectiveness of the Company’s risk management, control, and governance of information system processes used for controlling its activities and managing its significant risks and also report material frauds and their investigations and corrective actions.
INTERNAL AUDIT & INTERNAL FINANCIAL CONTROL AND ITS ADEQUACY
The Company has in place Risk Based Internal Audit Framework ("RBIA") in compliance with directive issued by Reserve Bank of India. The Company has developed an in-house audit team and appointed HIA to oversee the audit of functional areas and operations.
The Internal Audit department is headed by the HIA who reports directly to the Audit Committee of the Board. The primary responsibility of the HIA is to effectively manage the Internal Audit department and to ensure that it adds value to the entity and its strategic objectives by strengthening risk controls, enhancing operational efficiencies, and ensuring governance compliance. The RBIA framework effectively ensures that internal audit coverage is commensurate with the nature of complexity of business operations on an ongoing basis. It encompasses coverage of business and support functions, technology and regulatory aspects as well as branch audits. HIA ensures compliance with the internal audit principles and standards and the independence of the Internal Audit department, its audit staff and evaluating its performance against key performance indicators.
The Audit Committee performs periodic reviews and evaluates adequacy and effectiveness of the Company’s internal control environment, ensuring the timely implementation of audit recommendations to enhance operational integrity and regulatory compliance.
The Company’s internal financial control is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements in accordance with generally accepted accounting principles. The Company’s internal financial control framework includes those policies and procedures aimed at:
• Ensuring the maintenance of accurate financial records;
• Providing reasonable assurance that financial transactions are recorded appropriately for the preparation of financial statements;
• Establishing mechanisms for the timely prevention and detection of unauthorized acquisition, use or disposal of Company assets that may have a material impact on financial statements.
SIGNIFICANT AND MATERIAL ORDERS PASSED BY REGULATORS
There were no significant or material orders passed by the regulators or courts or tribunals against the Company during the Financial Year 2024-2025.
MATERIAL CHANGES/EVENTS AND COMMITMENTS, IF ANY
During the year following material changes/events have occurred:
Material Event: Share Purchase Agreement and Open Offer
During the year under review, your Company entered into separate share sale agreements (collectively, “SPAs”) with Aquilo House Pte. Ltd. (“Purchaser”) and each of Lake District Holdings Limited, Partners Group ESCL Limited and Partners Group Private Equity (Master Fund), LLC, who were members of the promoter/ promoter group of the Company till June 30, 2025 (collectively, “Sellers”). Pursuant to the SPAs, the Purchaser agreed to acquire in aggregate 2,09,49,112 equity shares of the Company from the Sellers constituting 26.47% of the paid- up share capital of the Company and control of the Company subject to the terms and conditions set out in the SPAs.
The Purchaser is a Company incorporated under the laws of Singapore and belonging to the CVC Network. The CVC Network is a global alternative investment manager focused on private equity, credit, secondaries and infrastructure, consisting of CVC Capital Partners PLC (a public limited Company whose shares are listed and admitted to trading on the Euronext Amsterdam Stock Exchange) and each of its subsidiaries, from time to time. The execution of the SPAs triggered an obligation of the Purchaser to make an open offer to the public shareholders of the Company in accordance with the Securities and Exchange Board of India (Substantial Acquisition of Shares and Takeovers) Regulations, 2011. The Purchaser acquired 1,78,08,116 equity shares of the Company aggregating to 22.50% of paid-up share
capital of the Company pursuant to the open offer from the public shareholders.
In accordance with the terms of the SPAs, on June 30, 2025 (the “Closing Date”), Purchaser has acquired 2,09,49,112 equity shares constituting 26.47% of the paid-up share capital of the Company and on and from the Closing Date (i) Purchaser has acquired control of the Company and is categorized as a ‘promoter’ of the Company; and (ii) the erstwhile promoters and members of the promoter group of the Company hold NIL shares of the Company and have ceased to be in control of the Company, and stand reclassified as public shareholders of the Company with effect from June 30, 2025.
Currently, Purchaser holds 3,87,57,228 equity shares of the company, representing 48.96 % of the paid-up share capital of the Company.
Further, there are no material changes and commitments affecting the financial positions of the Company, which have occurred after March 31,2025, till the date of this report.
MAINTENANCE OF COST RECORDS
The Company being an NBFC-HFC is not required to maintain cost records as per sub-section (1) of Section 148 of the Companies Act 2013.
INFORMATION TECHNOLOGY
Your Company has always been at the forefront of technology innovations and effectively leveraging technology to enhance efficiency of the teams, managing risks, optimizing cost and provide superior experience to our customers.
The Company is working towards building a robust and scalable technology architecture in line with the charted transformation roadmap to make the Company future ready. Your Company has made a significant progress on this roadmap by successfully completing transformation of all key business applications.
The Company has already adopted a modern and innovative cloud-native application stack for loan origination and customer service using Salesforce and Mulesoft platforms which provide 360-degree visibility for the entire customer life cycle.
The Company has adopted ORACLE Fusion ERP System for accounting and financial reporting.
During Financial Year, the Company has successfully completed the migration of Loan Management System to ORACLE Flexcube Core Banking Application and also automated the Treasury Operations using Beacon Treasury Management System.
By utilising multiple India stack based fintech integrations and advance analytics capabilities, we have significantly optimised our processes to bring in efficiency and agility at all levels. The Company has created a technology stack to integrate with digital platforms and our digital partnerships with Central Govt’s
Common Service Centres (CSC), Rajasthan Govt’s eMitra Kiosks and India Post Payment Bank are testament to the Company’s commitment to become a partner in the last mile financial inclusion mission. The Company is actively looking forward to build and scale such partnerships in future.
The Company has upgraded the information security systems with modern and robust security solutions in all major domains including - data centre, endpoints, applications, network, etc. The Company performs continuous training / awareness programs for our teams and customers on emerging cyber threats and defence strategies. The Company performs periodic assessments of security, process controls and business continuity readiness through various layers of internal teams, service providers and auditors.
HUMAN RESOURCE - A CULTURE OF COMMITMENT, CONSISTENCY AND COMPASSION
Your Company has always been committed to nurturing a supportive, inclusive and dynamic workplace where each team member feels valued and motivated. Our comprehensive HR initiatives are designed to enhance employee well-being, cultivate professional growth, and build a strong sense of community. By investing in our people, we not only drive individual success and well-being, but also propel our organisation towards greater achievements. Its vision of being a leader and a role model in a broad based and integrated financial services business and a culture that is purpose driven gives meaning to our people. As we reflect on the past Financial Year, 2025, it is evident that our success is intrinsically linked to the quality and competence of our human capital.
Your Company has continued to built upon the strong foundation established in previous years by implementing strategic initiatives designed to enhance the well-being, foster career growth and advance professional development of our employees. Among these initiatives, we have placed a particular emphasis on promoting the holistic well-being of our female staff and strengthening the leadership capabilities of our senior management team.
Recognizing the importance of a performance-driven culture, the Company introduced a performance-based equity scheme to instill a sense of ownership and accountability while incentivizing excellence. This initiative reflects our dedication to align individual contributions with organizational success, ensuring that employees are rewarded for their commitment and achievements.
Furthermore, we continue to invest in leadership development programs, mentorship opportunities, and skill enhancement initiatives to empower our workforce and equip them with the tools necessary to excel in an evolving business landscape.
As of March 31,2025, our permanent employees count stood at 7,233, reflecting our growth and unwavering commitment to fostering a conducive and performance-driven organizational environment. In the future, your Company is committed to foster an improved workplace that nurtures professional development and operational excellence. Together, we will persist in our pursuit of excellence, promote sustainable growth and create lasting value for all our stakeholders.
RISK MANAGEMENT FRAMEWORK
Effective risk management is a crucial aspect of the Company’s operations due to the inherent nature of its business. Acknowledging this, a series of internal policies have been established to strengthen the resilience of business operations.
Your Company priorities risk management by establishing a specialized sub-committee of executives, along with the Risk Management Committee of the Board, to supervise the process. This not only adheres to Regulation 21 of the SEBI (LODR) Regulations, 2015, but also guarantees conformity with RBI guidelines. The establishment of such a committee fosters a strong risk culture and governance framework within the organization, thereby enhancing its overall sustainability and success.
The Risk Management Committee convenes at least biannually, and additionally as required by the Board or Chairperson, to maintain continuous oversight of the Company’s risk environment. By implementing suitable methodologies, processes and systems, the Committee is instrumental in monitoring and assessing the risks related to the business. Furthermore, the supervision of the Risk Management Policy’s execution and the evaluation of the adequacy of risk management systems demonstrate a proactive stance towards risk management within the Company.
The Company has established comprehensive Risk Management Policies, which include Risk Management Policy, an IT Risk Management Policy, and an Internal Capital Adequacy Assessment Processes (“ICAAP”) policy, along with an Early Warning Signal (“EWS”) framework that adheres to RBI guidelines.
Identifying and monitoring significant risks such as Credit Risk, ALM Risk, Concentration Risk, Interest Rate Risk, Reputation Risk, Cybersecurity Risk, Fraud Risk, Business Risk, Exposure Risk, Competition Risk and Regulatory Risk are essential for preserving the Company’s stability and resilience. These risks are reported to the Risk Management Committee quarterly, ensuring transparency and proactive risk management.
Additionally, the application of institutional intelligence in underwriting methodology, carried out by a skilled and experienced team, including Chartered Accountants, signifies a strong approach to risk assessment within the Company.
Moreover, the presence of dedicated vendors and professionally qualified in-house teams to manage legal, technical and operational risks further strengthens the Company’s risk management capabilities.
VIGIL MECHANISM/ WHISTLE BLOWER POLICY
In any organization, a secure and confidential channel for reporting concerns related to ethical conduct is essential for maintaining accountability and integrity. Such a mechanism empowers individuals to raise issues without fear, fostering a culture of transparency and trust within the organization. Accordingly, your Company has in place a Whistle Blower Policy encompassing vigil mechanism pursuant to the requirements of Section 177(9) and (10) of the Act and Regulation 22 of the SEBI (LODR) Regulations, 2015, to report to the management genuine concerns or grievances about unethical behavior, actual or suspected fraud or violation of the Company’s Code of Conduct.
With the core aim to achieve the highest standards of ethical, moral and legal conduct of business operations and to nurture these standards, the Company encourages its employees who have concerns about suspected misconduct to come forward and express their concerns without fear of punishment or unfair treatment.
The mechanism provides a secure channel to the employees and Directors for adequate safeguards against victimization of employees and Directors who use such mechanism and makes provision for direct access to the Chairperson of the Audit Committee in exceptional cases, ensuring transparency and accountability in addressing whistleblower concerns. There are no restrictions for accessing the Audit Committee for any of the Company’s employees.
In order to safeguard the fairness of the process, the identity of the Whistle Blower is kept confidential to prevent any discriminatory actions against him/her.
The whistle blower policy is placed on the website of the Company and can be accessed at https://www.aavas.in/codes- and-policies.
DISCLOSURES UNDER SEXUAL HARASSMENT OF WOMEN AT WORKPLACE (PREVENTION, PROHIBITION & REDRESSAL) ACT, 2013
Your Company is committed to foster a safe, respectful and inclusive workplace where every individual is empowered to work without fear, bias or harassment including sexual harassment. Primarily, we ensure a safe and equitable working environment for women and aim to ensure that every employee is treated with dignity and respect as sexual harassment at workplace is an extension of violence in everyday life and it is both discriminatory and exploitative, adversely impacting a women’s right to life and livelihood.
Pursuant to the provisions of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (“the POSH Act”) and the rules made thereunder, the Company has formulated and implemented a Policy for prevention of sexual harassment against women and redressal of complaints thereto and has also constituted Internal Complaints Committee (“ICC”) under the POSH Act.
ICC has been set up to redress complaints received regarding sexual harassment. All employees are covered under this policy. The details of complaints received and disposed during the Financial Year are provided in Corporate Governance Report forming part of this Annual report.
MATERNITY BENEFITS PROVIDED BY THE COMPANY UNDER MATERNITY BENEFIT ACT, 1961
The Company places strong emphasis on creating a supportive, inclusive and equitable workplace for its women employees. As part of this commitment, the Company have been in compliance with the all applicable provisions of Maternity Benefit Act, 1961, during the financial year under review.
Accordingly, the Company has in place a well-defined Leave Policy, which explicitly outlines the provisions related to maternity leave and associated benefits. All eligible women have been extended the statutory benefits prescribed under the Act, including paid maternity leaves, continuity of salary and service during the leave period, and post maternity support.
Recognizing the importance of employee welfare, the Company remains dedicated to ensuring a safe and empowering work environment for its women employees in accordance with the applicable laws.
CODE OF CONDUCT FOR PREVENTION OF INSIDER TRADING IN COMPANY’S SECURITIES
The Company has, formulated and adopted code of conduct for prevention of Insider Trading in compliance with the Securities and Exchange Board of India (Prohibition of Insider Trading) Regulations, 2015 (“the PIT Regulations”).
The Code of Conduct for Prevention of Insider Trading was formulated to regulate, monitor and ensure reporting of trading by Designated Persons and their immediate relatives designated on the basis of their functional role in the Company towards achieving compliance with the Regulations and is designed to maintain the highest ethical standards of trading in Securities of the Company by persons to whom it is applicable. The provisions of the Code are designed to prohibit identified Designated Persons from trading in the Company’s Securities while in possession of Unpublished Price Sensitive Information (“UPSI”). The Code lays down guidelines for procedures to be followed and disclosures to be made while dealing with Securities of
the Company and cautions them against the consequences of violations.
In order to protect the interest of the stakeholders at large, Mr. Saurabh Sharma, Company Secretary and Compliance Officer of the Company, is authorized to act as Compliance Officer under the Code, with the responsibility to oversee adherence to Insider Trading Regulations and related governance principles.
Furthermore, in accordance with regulations 3 (5) and (6) of SEBI (PIT) Regulation 2015, the Company has maintained a Structural Digital Database (“SDD”), wherein details of persons with whom UPSI is shared on need-to-know basis and for legitimate business purposes is maintained with time stamping and audit trails to ensure non-tampering of the database. It ensures proper record-keeping and monitoring of access to UPSI. This database serves as an essential tool for regulatory compliance, preventing unauthorized dissemination and ensuring transparency in the management of sensitive financial information.
The SDD is maintained internally by the Company and is not outsourced in accordance with the provisions of the PIT Regulations.
PARTICULARS OF HOLDING/JOINT VENTURE/ SUBSIDIARY/ASSOCIATE COMPANIES
Pursuant to the share sale agreements with Aquilo House Pte. Ltd. (“Purchaser”) and each of, Lake District Holdings Limited, Partners Group ESCL Limited and Partners Group Private Equity (Master Fund), LLC, who were members of the promoter/ promoter group of the Company till June 30, 2025 and pursuant to power conferred to purchaser in terms of Article 16 of the Article of Association of the Company, the Aquilo House Pte. Ltd has become the Holding Company in terms of Section 2(87)(i) of the Companies Act,2013 i.e. by controlling the composition of the Board of Directors w.e.f. June 30, 2025.
Further, your Company does not have any Joint Ventures or Associate Company as on the date of this report.
Subsidiary Company: Completion of Voluntary Liquidation
Your Company had an unlisted wholly owned subsidiary named ‘Aavas Finserv Limited’ which has been voluntarily dissolved following the order passed by the Hon’ble National Company Law Tribunal ("NCLT") on January 28, 2025.
Therefore, your Company is no longer required to prepare Consolidated Financial Statements and Statement containing salient features of Financial Statement of the Subsidiary pursuant to the Provisions of Section 129(3) of the Act.
Further, pursuant to Section 129(3) of the Act read with the Companies (Accounts) Rules, 2014, a statement containing
salient features of Financial Statement of the Subsidiary or Associate Companies or Joint Ventures in the prescribed format AOC-1, is furnished as 'Annexure-6', which forms part of this Annual Report.
In accordance with Section 136 (1) of the Act, the Annual Report of your Company containing inter alia, Financial Statements has been placed on our website at https://www.aavas.in/investor- relations/annual-reports.
INVESTOR RELATIONS
Fostering trust through open and timely communication is fundamental in building strong and enduring relationships with the investment community. The Company remains committed to keep stakeholders well informed about its financial health, strategic initiatives and long-term objectives through consistent and transparent engagement. It is using technology wisely to sustain performance today and also leverages it for future growth. Your Company is always looking ahead and takes on a holistic perspective of the operating landscape.
To strengthen engagement and trust, the Company has established a specialized investor relation team, which helps the Company to communicate with its investors through Information session on Financial Results for institutional investors and analysts via telephone conference, meetings with investors/analysts and discussions between Fund Managers and Management.
Investor relation team participate in investor relations conferences each quarter to foster better relationships with investors. Presentations given by Company to fund managers, analysts, and investors are posted on the Company website and are also transmitted to stock exchanges. Each quarter, the audio recordings of these meetings, along with their transcripts, are posted on the website at https://www.aavas.in/investor- relations/investor-intimation.
PARTICULAR OF EMPLOYEE REMUNERATION AND RELATED DISCLOSURES
In compliance with Section 197(12) of the Act and Rule 5(1) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, disclosures regarding the remuneration of Directors and employees have been made. Additionally, as stipulated by Rule 5(2) of the aforementioned rules, the names and other details of the top ten employees in terms of remuneration have been included as ‘Annexure-8’ to this Report.
CORPORATE SOCIAL RESPONSIBILITY ("CSR")
Your Company, being a responsible corporate citizen, is dedicated to enhancing societal welfare by incorporating social
and environmental considerations into its business practices, engaging in philanthropic efforts, and delivering positive social value and wealth to its stakeholders. In line with the Company’s Corporate Social Responsibility ("CSR") initiatives, it has launched various projects focused on Education and Holistic Development, Environmental Sustainability, Healthcare and Wellness, Community and Rural Development, Women’s Empowerment, and Strategies for Reducing Inequalities, all aimed at improving the quality of life in diverse communities, particularly among marginalized groups.
The CSR policy of the Company relates to the activities to be undertaken by the Company, which is in accordance with the provisions of CSR under Section 135 of the Act read with the Companies (Corporate Social Responsibility Policy) Rules, 2014 and Schedule VII of the Act.
The CSR Policy is hosted on Company’s website and can be accessed at: https://www.aavas.in/codes-and-policies and the Annual Report on CSR activities is furnished as ‘Annexure-9’ which forms part of this Annual Report.
PARTICULARS OF CONSERVATION OF ENERGY, TECHNOLOGY ABSORPTION, FOREIGN EXCHANGE EARNINGS AND OUTGO
In terms of Section 134(3)(m) of the Act read with Rule 8 of the Companies (Accounts) Rules, 2014, the particulars of energy conservation, technology absorption and foreign exchange earnings and outgo is provided as under:
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A) Conservation of energy
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The Steps taken / impact on conservation of energy
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The Company has adopted various initiatives to enhance energy efficiency and sustainability. These measures include outfitting all branches with energy-efficient IT equipment, power-saving lighting, and multi-function copiers. Furthermore, the Company is committed to reduce its greenhouse gas ("GHG") emissions by setting specific emission reduction goals. The Company‘s Head Office has been awarded the prestigious LEED Gold certification, highlighting its dedication to eco-friendly practices. While the Company‘s operations have a minimal environmental footprint at the corporate level, it is focused on advancing technological capabilities and optimizing resource use. A significant initiative in this regard is the "Go Green Project" which seeks to eliminate physical documentation until a loan is fully processed in the system.
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The Steps taken by the Company for utilizing alternate sources of energy
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As the nature of business of the Company is providing housing finance, the only key waste products are
paper, plastic and e-waste.
Initiatives to reduce paper, plastic, and e-waste include:
• The Company has taken specific targets in order to reduce the waste and has educated employees through internal communication to reduce usage of single-use plastics.
• The Company has launched the "Go Green Initiative” to minimize paper usage in loan processing through advanced technology.
• The Company has started monitoring its operations with a focus on waste management, particularly in the areas of paper, plastic, and e-waste.
• The Company has recycled e-waste through certified e-waste handler.
Green Housing Program:
• In partnership with the International Finance Corporation (IFC), a member of the World Bank Group the Company has developed the Green Homes initiative.
• The Company provides loans for financing of Self-Built Green homes which are 20% more efficient than conventional homes in terms of construction features, water consumption, and energy consumption. The Company has financed 348 self-built green homes under its Green Housing Program.
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The Capital investment on energy conservation equipment
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In view of the nature of the activities carried on by your Company, there is no capital investment on energy conservation equipment.
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B) Technology absorption
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The efforts made towards technology absorption
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Financial Year 2024-25 has been a landmark year for the Company in the journey of technology and digital transformations. We have successfully transitioned our business applications to highly scalable and best in class technology platforms.
The new loan management system went live in August 2024 and has been fully stabilized during this year.
We have augmented the digital customer service channels with extensive features and capabilities.
The Company has adopted best-in-class Information Security Solutions, and all critical systems are under 24/7 monitoring. The BitSight has upgraded our Cyber Security rating to ‘Advanced Level’.
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Particular
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Remarks
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The benefits derived like product improvement, cost reduction, product development or import substitution
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Maintained almost 100% uptime for all critical systems.
Customer loan App adoption has increased to 74%. 73% of customer service requests are served through digital channels with a significant part of them being self-serviced.
Omnichannel Experience to customers and to customer service team by integrating all physical and digital channels - Branch, Call Center, Customer App, Website, ChatBot, IVR, Email, etc.
“Customer 360-degree View” giving complete visibility of customer insights to service team on a single click for customer profile, loan details, delinquency & overdue status, service history, communication history, etc.
53% Account Aggregator adoption on files sanctioned during the year.
Almost 100% of the property locations are geo-tagged. Further, 100% of the Technical, Legal and Risk Assessment Processes have been digitized including the vendors.
Almost 100% of vendor payments are now being processed digitally through our Oracle ERP module, and all transactions are now being automatically reconciled through the ORACLE ARCS system.
Fully Integrated Enterprise Architecture with 350 APIs live connecting internal systems and external partners for Origination, Loan Processing and Life Cycle Processes.
Significantly reduced paper consumption from the loan process through digital processes.
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In case of imported technology (imported during the last three years reckoned from the beginning of the Financial Year)
a). the details of technology imported
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i. Salesforce (for LOS and CRM)
ii. Oracle Fusion system (for Financial System and reporting)
iii. ORACLE Flexcube (for LMS)
iv. Mulesoft (for Integration of systems)
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b). the year of import
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2022-23
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c). whether the technology has been fully absorbed
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Implemented
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d). if not fully absorbed, areas where absorption has not taken place, and the reasons thereof
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NA
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The expenditure incurred on Research and Development
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NA
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(C) Foreign exchange earnings and Outgo
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During the Financial Year under review, your Company had no foreign exchange earnings and the aggregate of the foreign exchange outgo during the Financial Year under review was f 4,636.91 Lakhs. The aforesaid details are shown in the Note No. 39 of notes to the accounts, forming part of the Financial Statements. The members are requested to refer to this Note.
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ENVIRONMENT HEALTH AND SAFETY (“EHS”) PROTECTION
The Company is committed to maintain high environmental and social standards across its operations. It continues to enhance its investment decision-making processes and procedures to align with applicable Indian environmental and social legislation, as well as relevant international standards, including the IFC Performance Standards, particularly in relation to its housing finance and MSME Business segments.
The Company ensures a healthy and safe working environment for all its employees, adhering to best practices in workplace safety and employee well-being. In line with its commitment to continuous improvement, the Company regularly evaluates and upgrades its EHS practices to proactively address emerging risks, ensure compliance, and foster a culture of safety and sustainability across all levels.
BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORTING
In accordance with Regulation 34(2)(f) of the SEBI (LODR) Regulations, 2015, the top 1,000 listed companies based on market capitalization are required to include a Business Responsibility and Sustainability Report (BRSR) in their Annual Reports. This report outlines the Company’s initiatives from an Environmental, Social and Governance (“ESG”) perspective.
Following SEBI Circular SEBI/HO/CFD/PoD2/CIR/P/0155 dated November 11,2024, the top 250 listed entities are required to disclose ESG information under the BRSR Core framework as part of their Annual Reports.
As one of the top 500 listed entities, and in alignment with its commitment to strong corporate governance, the Company has voluntarily adopted and submitted the BRSR Core Framework
for the Financial Year 2024-25, in addition to publishing the standard Annual BRSR as per regulatory guidelines. This framework helps reinforce ESG principles throughout the Company’s operations, guiding efforts towards responsible product development, operational efficiency, employee empowerment, and environmental stewardship in line with the expectations outlined in the BRSR.
The Company remains focused on strengthening its ESG performance year over year, continually enhancing its disclosures, systems, and practices to create meaningful impact and align with evolving stakeholder expectations.
The Business Responsibility and Sustainability Report in updated format describing the initiatives taken by the Company from an environmental, social and governance perspective along with Limited Assurance Statement from an Independent Auditor forms part of this Annual Report as ‘Annexure-11’.
ANNUAL RETURN
The Annual Return has been prepared in form MGT-7 as on March 31,2025 in compliance with the provisions of Section 134(3) and Section 92(3) of the Act, read with Rule 12(1) of the Companies (Management and Administration) Rules, 2014. The same is placed on the website of the Company and can be accessed at https://www.aavas.in/investor-relations/annual-reports.
ADDITIONAL DISCLOSURES UNDER COMPANIES (ACCOUNTS) RULES, 2014
(a) The details of application made or any proceeding pending under the Insolvency and Bankruptcy Code, 2016 (31 of 2016) during the year along with their status as at the end of the Financial Year:
The Company has not filled any application under the Insolvency and Bankruptcy Code, 2016 (31 of 2016) during the Financial Year under review. Hence there are no proceedings pending with respect to the above. Therefore, it is not applicable to the Company.
(b) The details of difference between amount of the valuation done at the time of one-time settlement and the valuation done while taking loan from the Banks or Financial Institutions along with the reasons thereto:
During the Financial Year under review, the Company has not made any settlement with its Bankers or Financial Institutions from which it has availed any term loan.
PARTICULARS OF LOANS, GUARANTEES OR INVESTMENTS
Since the Company is an HFC, it is exempted from disclosing information regarding particulars of loans extended, guarantees given, and security provided in the ordinary course of business under the provisions of Section 186(11) of the Act.
Nevertheless, the notes to the Financial Statements of the Company state the details of loans, guarantees, and investments
CONTRACTS OR ARRANGEMENTS WITH RELATED ARTIES
four Company has an explicit “Policy on Materiality of delated Party Transactions and dealing with Related Party rransactions” to ensure that all related party transactions are an an arm’s length basis and in the ordinary course of business n adherence of the provisions of Section 188 of the Act and ules made thereunder and the SEBI (LODR) Regulations, >015. Accordingly, all related party transactions entered during financial Year 2024-25 were on an arm’s length basis and in the ordinary course of business under the Act and were not material jnder the SEBI (LODR) Regulations, 2015.
\ll related party transactions entered into during the Financial /ear, were presented to both the Audit Committee and the Board. The Audit Committee has granted omnibus approval for elated party transactions as per the provisions of the Act and he SEBI (LODR) Regulations, 2015. Further, in compliance with he Section 134(3)(h) of the Act, a thorough disclosure has been nade in Form AOC-2 as ‘Annexure-7’ which forms part of this nnual Report.
\dditionally, in compliance with the SEBI and RBI Master Directions, the 'Policy on Materiality of Related Party rransactions and dealing with Related Party Transactions' is riven in ‘Annexure-10’ which forms part of this Annual Report and is available for viewing on the Company’s website at https:// www.aavas.in/codes-and-policies.
NTERNAL GUIDELINES ON CORPORATE GOVERNANCE
Corporate Governance forms the cornerstone of responsible and athical business conduct, ensuring transparency, accountability and long term value creation for all the stakeholders of the Company. Your Company has been committed to uphold he greatest standards of corporate governance by adhering o its fundamental values, which include putting the needs af the customer first, being transparent, acting fairly, being accountable, and acting with integrity and equity in all of ts dealings.
he Company’s Corporate Governance framework ensures that t makes timely and appropriate disclosures and shares factual and accurate information to its stakeholders so as to make an nformed decision.
rhe Company has approved and adopted the Internal Guidelines an Corporate Governance. The Internal Guidelines on Corporate Covernance has been framed in accordance with the Act, SEBI LODR) Regulations, 2015, RBI Master Directions, 2021 and ther applicable rules and regulations.
rhe Internal Guidelines on Corporate Governance of the Company is available on the website of the Company and can ae accessed at https://www.aavas.in/codes-and-policies.
For and on behalf of the Board of Directors AAVAS FINANCIERS LIMITED
Sachinderpalsingh Jitendrasingh Bhinder Nikhil Omprakash Gahrotra
Managing Director and CEO Additional Non-Executive Director
(DIN: 08697657) (DIN: 01277756)
Date: August 12, 2025 Place:Mumbai
Registered and Corporate Office:
201-202, 2nd Floor, Southend Square,
Mansarovar Industrial Area, Jaipur 302020, Rajasthan, India CIN: L65922RJ2011PLC034297
E-mail: investorrelations@aavas.in | Website: www.aavas.in
DIRECTORS’ RESPONSIBILITY STATEMENT
In compliance with the provisions of Section 134(3)(c) and 134(5), of the Act and based on the information provided by the Management, the Board of Directors hereby gives the following statement:
(a) in the preparation of the annual accounts, the applicable accounting standards have been followed along with proper explanation relating to material departures;
(b) the Directors had selected such accounting policies and applied them consistently and made judgments and estimates that are reasonable and prudent to give a true and fair view of the state of affairs of the Company at the end of the Financial Year and of the profit and loss of the Company for that period;
(c) the Directors had taken proper and sufficient care for the maintenance of adequate accounting records in accordance with the provisions of the Act for safeguarding the assets of the Company and for preventing and detecting frauds and other irregularities;
(d) the Directors had prepared the annual accounts on a going concern basis;
(e) the Directors had laid down Internal Financial Controls to be followed by the Company and that such Internal Financial Controls are adequate and were operating effectively; and
(f) t he Directors had devised proper systems to ensure compliance with the provisions of all applicable laws and that such systems were adequate and operating effectively.
BUSINESS OVERVIEW & FUTURE OUTLOOK
A comprehensive evaluation of the business and its future prospects is included in the Management Discussion and Analysis section of the Annual Report.
ACKNOWLEDGEMENTS AND APPRECIATION
Behind every milestone achieved lies the collective effort of many, as we reflect on the past years, the Board of Directors is
proud to recognize collective efforts of all stakeholders of the Company, that have enabled the Company to move forward with purpose and resilience.
We extend our heartfelt appreciation for all the support and trust received from the Stakeholders of the Company, including the Reserve Bank of India, National Housing Bank, Ministry of Corporate Affairs, Securities and Exchange Board of India, Insurance Regulatory and Development Authority of India, Stock Exchanges i.e. BSE and NSE, and other regulatory authorities.
The Board also acknowledges the support and cooperation from Bankers, Lenders, Financial Institutions, Members, Credit Rating Agencies, National Securities Depository Limited, Central Depository Services (India) Limited, National Stock Exchange International Financial Service Centre Limited, and Customers of the Company for their continued trust and support.
The Directors wish to express their deep appreciation to Kedaara Capital and Partners Group for their invaluable support which proved instrumental in driving the Company’s growth and success. Further, the Board is also thankful to the resigning directors for their enduring commitment and meaningful Contributions.
We also take this opportunity to warmly welcome our new Promoter, Aquilo House Pte. Ltd., belonging to CVC network, whose induction marks a significant milestone in the Company's growth journey. We look forward to a strong and fruitful partnership, leveraging their expertise and vision to drive sustained progress and long-term value creation.
Additionally, the Board records its sincere appreciation for the commitment demonstrated by all executives, officers, staff, and the Senior Management team of the Company, for contributing to the excellent performance of the Company during the Financial Year.
The Board wishes to express its gratitude to all the Shareholders for their invaluable support.
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