Your Board of Directors (the "Board”) is pleased to present its 88th Integrated Annual Report on the performance of the Bank, together with the audited Balance Sheet, Profit and Loss Account and the report on business and operations for the year ended March 31, 2026.
Performance at a Glance
During the financial year ended March 31, 2026, the Bank continued to deliver strong operational and financial performance, supported by sustained business growth, healthy asset quality, improved profitability and a robust capital position.
• The aggregate business of the Bank stood at J2,90,334.72 crore as on March 31, 2026.
• Total deposits increased by J16,784.54 crore, from J1,48,569.46 crore as on March 31, 2025 to J1,65,354.00 crore as on March 31, 2026, registering a growth of 11.30%.
• CASA deposits stood at J75,478.32 crore, constituting 45.65% of the Bank's total deposits.
• The average cost of deposits for FY 2025-26 was 4.70%.
• Gross advances stood at J1,24,980.72 crore as on March 31, 2026.
• Net advances stood at J1,22,641.01 crore as on March 31, 2026.
• Yield on advances for FY 2025-26 was 8.98%.
• Average Priority Sector Advances stood at J43,602.91 crore.
• During the year, the Bank achieved cumulative cash recoveries, upgradation of NPAs and recoveries from technical write-offs aggregating J1,177.28 crore.
• The Bank’s net investment portfolio stood at J40,821.86 crore as on March 31, 2026.
Insurance Business
The Bank earned a commission income of H102.31 crore from Insurance Business by mobilising a business of H780.51 crore in life insurance (including fresh retail life business of H183.99 crore, Credit life business of H102.18 crore and renewal business of H494.35 crore) and H210.72 crore in non-life insurance during financial year 2025-26.
Income Analysis
The Bank maintained strong earnings momentum during FY 2025-26.
• Interest income amounted to J13,145.19 crore, while interest expenditure stood at J7,269.42 crore, resulting in a Net Interest Income (NII) of J5,875.77 crore.
• Net income from operations, comprising net interest income and non-interest income, amounted to J6,815.62 crore.
• Operating expenses declined by J165.26 crore to J3,829.13 crore, compared with J3,994.39 crore in the
previous financial year.
• Consequently, the Cost-to-Income Ratio improved to 56.18% during FY 2025-26.
Operating Profit
The Bank reported an Operating Profit of J2,986.49 crore
for FY 2025-26, reflecting continued improvement in its core operating performance.
Provisions
Total provisions towards loan losses, standard assets, taxation and other contingencies amounted to J623.02 crore during the financial year.
Net Profit
The Bank recorded a Net Profit of J2,363.47 crore for
FY 2025-26, reflecting sustained growth in earnings supported by improved operating efficiency and prudent risk management.
Dividend
In terms of Regulation 43A of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, the Bank has formulated and adopted a Dividend Distribution Policy with the objective of appropriately rewarding Shareholders through dividends while retaining the capital required for meeting regulatory capital requirements, maintaining adequate buffers and supporting its future growth. The said Policy is available on the official website of the Bank at:
https://ikb.bank.in/sites/default/files/2025-05/24.%20
Dividend%20Distribution%20Policy.pdf
The Board of Directors of the Bank did not recommend any dividend for the Financial Year 2025-26.
Branch Network and Delivery Channels
The Bank continued to strengthen its physical and digital distribution network during the year.
During FY 2025-26, the Bank established five new branches and four Zonal Impaired Asset Recovery Centres (ZIARCs), taking its total network to 1,017 branches (including IARCs and ZIARCs) as on March 31, 2026, spread across 18 States and 4 Union Territories.
The distribution of branches (excluding Extension Counters, Mobile Branches and Service Branches), based on Census 2011 classification, is as follows:
| |
Area
|
Number of Branches
|
|
|
Metro
|
187
|
| |
Urban
|
108
|
|
| |
Semi-Urban
|
176
|
|
| |
Rural
|
546
|
|
| |
Total
|
1,017
|
|
The Bank further expanded its alternate delivery infrastructure by establishing two Easy Banking Units (EBUs)/Ultra Small Branches (USBs) during the year, taking the total number of EBUs/USBs to 99.
The ATM network expanded by 20 ATMs, increasing the total number of ATMs to 1,437 as on March 31, 2026.
Additionally, the Bank commissioned 18 Cash Recycler Machines (CRMs) during the year, taking the total number of CRMs to 173.
Capital
The capital management framework of the Bank includes a comprehensive internal capital adequacy assessment process conducted periodically, which determines the adequate level of capitalisation needed to meet the regulatory norms and current and future business needs.
The capital management framework of the Bank is complemented by the risk management framework, which covers the business and capital plans and stress testing results integrated with the internal capital adequacy assessment process while assessing its impact on the capital ratios and adequacy of capital buffers for current and future periods.
As at March 31, 2026, the Subscribed and Paid-up Capital of the Bank stood at H110,11,82,463.00 comprising of 110,11,82,463 equity shares, which is same as at March 31, 2025.
Net Worth and Capital Adequacy Ratio (CRAR)
The Bank maintained a strong capital position well above the regulatory minimum prescribed under Basel III.
• Net Worth stood at J15,045.86 crore as on March 31, 2026.
• The Capital Adequacy Ratio (CRAR) under Basel III was 16.55% as on March 31, 2026.
• The Common Equity Tier 1 (CET1) ratio stood at 13.54%, while the Tier 1 Capital Ratio stood at 14.44% as on March 31, 2026.
• The Adjusted Book Value per share stood at J129.51 as on March 31, 2026.
The Bank continues to maintain a comfortable capital buffer, providing adequate capacity to support future business growth while complying with regulatory capital requirements.
Integrated Annual Report
For Financial Year 2025-26, the Bank is publishing its first Integrated Annual Report based on the International Integrated Reporting Framework ("IIRC”) and SEBI's guidelines on integrated reporting. This report covers aspects such as Bank’s strategy, governance framework, performance, risk management and prospects of value creation based on the six forms of capitals viz., financial capital, intellectual capital, manufactured capital, human capital, social & relationship capital, and natural capital.
Board of Directors
As on March 31, 2026, your Bank had Eleven (11) Directors consisting of Managing Director & Chief Executive Officer, Executive Director and 09 Non-Executive Directors.
Independent and Non-Independent• Non-Independent Executive Directors
Mr. Amitava Chatterjee (DIN: 07082989), Non-Independent Executive Director has been serving as the MD & CEO of the Bank since December 30, 2024. Mr. Sudhir Gupta (DIN: 09614492), Non-Independent Executive Director has been serving as the Executive Director of the Bank since December 14, 2022.
• Non-Independent Non-Executive Directors
Mr. Shailendra Kumar, IAS (07352828), Dr. Mandeep K Bhandari, IAS (DIN: 07310347), Mr. Sanjiv Dayal (DIN: 10926091) {RBI appointed Additional Director} and Mr. Rajesh Kumar Chhibber (DIN: 08190084) are the Non-Independent Non-Executive Directors of the Bank.
• Independent Non-Executive Directors
In terms of the definition of 'Independent Director’ as prescribed under Regulation 16(1)(b) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and Section 149(6) of the Companies Act, 2013 and based on the declarations/disclosures received from the Directors, the following Non-Executive Directors are Independent Directors of the Bank.:
1. Mr. Sankarasubramanian Krishnan (DIN: 07261965) (Part Time Chairman)
2. Mr. Anand Kumar (DIN: 03041018)
3. Ms. Shahla Ayoub (DIN: 09834993)
4. Mr. Arun Gandotra (DIN: 08907929)
5. Mr. Prafulla Premsukh Chhajed (DIN: 03544734)
Statement on declaration by Independent Directors
All Independent Directors of the Bank have given their respective declarations stating that they meet the criteria of independence as laid down under the applicable laws and in the opinion of the Board, the Independent Directors meet the said criteria.
Appointments/Resignations from the Board of Directors
During the FY 2025-26, there were following changes in the
composition of the Board:
• Mr. Sankarasubramanian Krishnan (DIN: 07261965) was appointed as Independent Director on the Board of the Bank for a period of three years effective from March 27, 2025 and subsequently appointed as a Part-time Chairman of the Bank w.e.f. November 13, 2025 till March 26, 2028.
• Dr. Pawan Kotwal, IAS (DIN: 02455728) and Dr. Mandeep K Bhandari, IAS (DIN: 07310347) were re-appointed as Rotational Directors on the Board of the Bank effective from August 26, 2025.
• Mr. Arun Gandotra (DIN: 08907929) was appointed as Independent Director on the Board of the Bank for a period of three years effective from August 26, 2025.
• Mr. Sudhir Gupta (DIN: 09614492) was re-appointed as Executive Director on the Board of the Bank effective from December 13, 2025 till November 30, 2027.
• Ms. Shahla Ayoub (DIN: 09834993) was re-appointed as Independent Director for a further period of three years on the Board of the Bank w.e.f. December 26, 2025 to December 25, 2028.
• Dr. Pawan Kotwal, IAS (DIN: 02455728) Non-Executive Non-Independent Director of the Bank, upon attaining the age of superannuation on December 31, 2025, resigned on January 01, 2026 from the position of Non-Executive Non¬ Independent Director of the Bank.
• Mr. Umesh Chandra Pandey (DIN: 01185085) and Mr. Anil Kumar Goel (DIN: 00672755) ceased to be Independent Directors on the Board of the Bank effective from January 20, 2026 after completion of their second term.
• Mr. Prafulla Premsukh Chhajed (DIN: 03544734) was appointed as an Independent Director on the Board of the Bank for a period of three (3) years effective from February 18, 2026 to February 17, 2029.
• Mr. Shailendra Kumar, IAS (DIN: 07352828) was appointed as Government Nominee Director in place of Mr. Santosh Dattatraya Vaidya, IAS (DIN: 05340193) effective from March 02, 2026.
Changes in the Board of Directors after the Closure of Financial Year
• Mr. Ashish Kundra, IAS (DIN: 06966214) was appointed as a Rotational Director on the Board of Directors of the Bank w.e.f. April 23, 2026.
• Mr. Pravin Raghavendra (DIN: 09686944) was appointed as an Independent Director on the Board of the Bank for a period of three years, w.e.f. April 23, 2026 to April 22, 2029.
• Mr. Ashish Kundra, IAS (DIN: 06966214) has resigned from the position of Rotational Director of the Bank with effect from August 20, 2026 due to his official engagements.
Directors retiring by rotation at AGM
Mr. R K Chhibber (DIN: 08190084) is liable to retire by rotation at the ensuing Annual General Meeting. Mr. R K Chhibber has not offered himself for re-appointment on the Board of the Bank.
Appointments/Resignations of the Key Managerial Personnel
During the Financial Year 2025-26, Mr. Amitava Chatterjee, (DIN: 07082989), Managing Director & Chief Executive Officer, Mr. Sudhir Gupta (DIN: 09614492), Executive Director, Mr. Fayaz Ahmad Ganai, Chief Financial Officer (upto July 16, 2025), Mr. Ketan Kumar Joshi, Chief Financial Officer (from July 17, 2025) and Mr. Mohammad Shafi Mir, Company Secretary were the Key Managerial Personnel of the Bank.
Mr. Ketan Kumar Joshi was appointed as Chief Financial Officer of the Bank on July 17, 2025 in place of Mr. Fayaz Ahmad Ganai, who ceased to be the CFO w.e.f. July 16, 2025.
Changes in the Key Managerial Personnel after the Closure of Financial Year
NIL
Number of Meetings of the Board
During the year, seventeen (17) Board Meetings were held in due compliance with statutory provisions, on the following dates:
25- 04 & 01-05-2025, 05-05-2025, 28-05-2025, 27-06-2025, 25¬ 07-2025, 25&26-08-2025, 24-09-2025, 18-10-2025, 31-10-2025,
26- 11-2025, 03&04-12-2025, 23&26-12-2025, 20-01-2026, 09&11- 02-2026, 17-02-2026, 05-03-2026 and 25-03-2026.
Committees of the Board
The Bank has following Committees of the Board:
1) Management Committee (MCB)
2) Audit Committee (ACB)
3) Integrated Risk Management Committee (IRMC)
4) Nomination and Remuneration Committee (N&RC)
5) Corporate Social Responsibility & Environmental, Social and Governance Committee (CSR&ESGC)
6) Stakeholders Relationship Committee (SHRC)
7) Special Committee of the Board for Monitoring and Follow up of Cases of Frauds (SCBMF)
8) Customer Service Committee (CSC)
9) Information Technology Strategy Committee (ITSC)
10) Legal & Impaired Assets Resolution Committee (L&IARC)
The compositions, powers, roles, terms of reference, etc. of aforesaid Committees are given in detail in the statement on Corporate Governance annexed to this report.
Selection and Appointment of Directors
The selection and appointment of Directors of the Bank is carried out in accordance with the applicable provisions of the Companies Act, 2013 and the rules made thereunder, the Banking Regulation Act, 1949, the guidelines issued by the Reserve Bank of India (RBI), the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, and the Articles of Association of the Bank.
In alignment with the above statutory and regulatory framework, the Bank has adopted a structured and comprehensive approach towards Board composition. The following policies and plans have been formulated to ensure an effective, diverse, and future-ready Board:
• Succession Plan for the Board of Directors
• Policy on Appointment and Remuneration of Directors
• Board Diversity Policy
• Policy for Training of Directors
These frameworks aim to ensure that the Board comprises individuals with appropriate balance of skills, experience, and diversity, and that there is a seamless transition and continuity in the leadership of the Board.
Policy on Appointment and Remuneration of Directors
The Bank has in place a policy on Appointment and Remuneration of Directors. This Policy has been framed in compliance to the applicable provisions of the Companies Act, 2013, the Banking Regulation Act, 1949, the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 and other guidelines issued by the RBI as amended from time to time and in accordance with the Articles of Association of the Bank.
The objective of this Policy is to set out criteria and other standards for appointment or re-appointment of Directors on the Board of the Bank and for evaluating the 'fit and proper' criteria for Directors. The policy also deals with reappointment of Directors, familarisation programmes and remuneration to the Directors. The policy is available on the official website of the Bank at:https://jkb. bank.in/Investor/corporate-governance-policies.
Performance Evaluation of the Board
The Nomination and Remuneration Committee (N&RC) has laid down a framework/policy for evaluation of the Board, Committees of the Board and the individual Members of the Board (including the Chairperson). In conformity with the said policy requirements, following is the process of evaluation:
• The performance evaluation of all the Independent Directors is conducted by the entire Board excluding the Director being evaluated.
• Independent Directors evaluate the performance of Non¬ Independent Directors, Chairperson of the Board, Whole Time Directors and Board as a whole and submit the report to the Non-Executive Chairman who in turn places it before the Board along with necessary comments and suggestive course of action arising out of the evaluation.
• The performance evaluation of the Committees of the Board is conducted by the entire Board.
A questionnaire for the evaluation of the Board, its Committees and the individual Members of the Board (including the Chairperson) designed in accordance with the said framework and covering various aspects of the performance relating to the following is forwarded to individual Directors:
| |
Board
|
Board Composition & Quality, Board Meetings & Procedures, Board Development, Board Strategy & Risk Management, Board & Management Relations, Succession Planning and Stakeholder Value & Responsibility, etc.
|
|
| |
Committees of the Board
|
Functions & Duties, Management Relations, Committee Meetings & Procedures, etc.
|
|
| |
Chairman of the Board
|
Managing Relationships, Leadership, Role & Responsibility, etc.
|
|
| |
Whole Time Directors
|
Participation at Board/Committee Meetings, Managing Relationships, Knowledge and Skills, Personal Attributes, Contribution towards growth, Leadership and Initiative.
|
|
| |
Individual
Directors
|
Participation in meetings, Managing Relationships, Knowledge & Skills and Personal Attributes, etc.
|
|
The responses received to the questionnaires on evaluation of the Board, its Committees, individual Directors including Chairperson are consolidated and discussed by the Board.
Your Bank has in place a process, wherein, declarations are obtained from the Directors regarding fulfilment of the 'fit and proper' criteria in accordance with the RBI guidelines/ Companies Act, 2013. The declarations from the Directors other than Members of the N&RC are placed before the N&RC and the declarations of the Members of the N&RC are placed before the Board. Assessment on whether the Directors fulfil the said criteria is made by the N&RC/Board on an annual basis.
Fiscal Year
The Fiscal Year for the Bank is reckoned as starting from April 01, to March 31, every year.
Lead Bank Responsibility
J&K Bank continues to hold the unique distinction of being the only private sector bank in India entrusted with the responsibility of convening the State/Union Territory Level Bankers' Committee (SLBC/UTLBC).
During FY 2025-26, the Bank continued to discharge its Lead Bank responsibilities effectively across its allocated 12 districts of the Union Territory of Jammu & Kashmir, namely Srinagar, Ganderbal, Budgam, Baramulla, Bandipora, Kupwara, Anantnag, Kulgam, Pulwama, Shopian, Poonch and Rajouri. The Lead Bank responsibility for the remaining eight districts of the Union Territory continues to be discharged by the State Bank of India.
In its capacity as the Convenor of the J&K UTLBC, the Bank played a pivotal role in coordinating with the Government, the Reserve Bank of India, NABARD and member banks for the effective implementation of financial inclusion initiatives, priority sector lending, government-sponsored programmes and banking sector development across the Union Territory.
Annual Credit Plan - FY 2025-26
The Annual Credit Plan (ACP) for the Union Territory of Jammu & Kashmir, launched on April 01, 2025, envisaged total credit disbursement of J77,974.29 crore benefiting 19.90 lakh beneficiaries.
During FY 2025-26, banks operating in the Union Territory collectively disbursed J84,384.12 crore to 19.37 lakh beneficiaries, achieving 108% of the financial target and 97% of the physical target.
The overall credit disbursement comprised:
• Priority Sector: H44,228.30 crore disbursed to 12.07 lakh beneficiaries against the target of H43,812.17 crore for 12.54 lakh beneficiaries, representing an achievement of 101%.
• Non-Priority Sector: H40,155.82 crore disbursed to 7.31 lakh beneficiaries against the target of H34,162.12 crore for 7.37 lakh beneficiaries, representing an achievement of 118%.
J&K Bank was assigned an annual credit target of J39,679.43 crore for 10.76 lakh beneficiaries under the Priority and Non-Priority Sectors. Against this, the Bank disbursed J47,235.53 crore to 13.40 lakh beneficiaries,
achieving 119% of the financial target and 124% of the physical target.
With total disbursements of J47,235.53 crore, J&K Bank accounted for 56% of the total credit disbursed by the banking sector in the Union Territory during FY 2025-26.
J&K UTLBC Meetings
During FY 2025-26, the Bank convened two meetings of the J&K UTLBC and five meetings of various UTLBC Sub¬ Committees to review the progress of banking and financial inclusion initiatives across the Union Territory.
The meetings focused on:
• implementation of the Annual Credit Plan;
• strengthening Priority Sector Lending;
• promoting employment generation through government- sponsored schemes;
• expanding the digital payments ecosystem and digital account opening;
• extending banking services to unbanked and under-banked areas through branches, Business Correspondents and Digital Banking Units;
• enhancing financial literacy and customer awareness;
• strengthening Farmer Producer Organisations (FPOs) through institutional credit;
• increasing coverage under the Kisan Credit Card Scheme; and
• improving enrolment under Government-sponsored social security schemes.
These meetings also served as an effective platform for coordinated policy implementation among banks, Government departments, regulatory authorities and other stakeholders.
District-Level Implementation
As Convenor of the Lead Bank Scheme, the Bank ensured that District Consultative Committee (DCC), District Level Review Committee (DLRC), Block Level Bankers' Committee (BLBC) and other meetings under the Lead Bank Scheme were conducted in accordance with the prescribed calendar across all 20 districts of the Union Territory.
These forums regularly reviewed:
• implementation of Annual District Credit Plans;
• banking infrastructure;
• financial inclusion;
• priority sector lending;
• Government-sponsored programmes;
• credit flow to productive sectors; and
• district-specific banking issues.
The consultative mechanism continued to facilitate close coordination among banks, Government departments and development agencies.
Financial Inclusion
The banking ecosystem in the Union Territory of Jammu & Kashmir has witnessed significant expansion over the past two decades, resulting in improved access to formal banking services across urban as well as rural areas.
The Bank, in coordination with member banks under the UTLBC framework, continued to implement the Financial Inclusion Plans (FIPs) and the National Strategy for Financial Inclusion (NSFI) 2025-30.
As on March 31, 2026:
• one banking outlet was available for every 1,074 persons; and
• one banking outlet served an average geographical area of 3.70 square kilometres, reflecting sustained improvement in banking accessibility.
All phases of the Financial Inclusion Plans launched by the Government of India and the Reserve Bank of India have been successfully implemented in the Union Territory.
To strengthen banking penetration, 1,843 previously unbanked Gram Panchayats were identified and allocated among banks for coverage through banking outlets. Of these, 1,546 Gram Panchayats had been covered as on March 31, 2026.
Further, under the National Strategy for Financial Inclusion (NSFI) 2025-30, 2,988 unbanked Revenue Centres were identified for coverage through branches, Fixed Business Correspondents and Digital Banking Units. Of these, 1,468 Revenue Centres were allocated to J&K Bank for phased coverage.
Social Security Schemes
A nationwide intensive saturation campaign covering Financial Inclusion schemes was conducted from July 01, 2025 to October 31, 2025 across all Gram Panchayats and Urban Local Bodies.
The campaign focused on:
• enrolment under social security schemes;
• digital fraud awareness;
• nomination registration;
• Re-KYC compliance;
• access to unclaimed deposits; and
• promotion of digital banking.
As a result of the coordinated efforts of all stakeholders, cumulative enrolments under Government-sponsored social security schemes in the Union Territory reached:
| |
Scheme
|
Enrolment
|
|
Pradhan Mantri Suraksha Bima Yojana (PMSBY)
|
30.82 lakh
|
| |
Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY)
|
12.44 lakh
|
| |
Atal Pension Yojana (APY)
|
3.13 lakh
|
Rural Self Employment Training Institutes (RSETIs)
In accordance with the guidelines issued by the Ministry of Rural Development, Government of India, the responsibility for establishing Rural Self Employment Training Institutes (RSETIs) in the Union Territory has been shared between J&K Bank and the State Bank of India based on their respective Lead Bank jurisdictions.
J&K Bank has established 12 RSETIs across its allocated Lead Districts, namely Anantnag, Bandipora, Baramulla, Budgam, Ganderbal, Kulgam, Kupwara, Poonch, Pulwama, Rajouri, Shopian and Srinagar.
The performance of RSETIs, including training programmes conducted, candidates trained and credit linkages established, continued to be reviewed periodically by the UTLBC.
Financial Literacy Centres (FLCs)
In accordance with the Reserve Bank of India’s Financial Literacy Centre guidelines, J&K Bank has operationalised 12 Financial Literacy Centres (FLCs) across its allocated Lead Districts.
In addition, the State Bank of India operates eight FLCs, while Punjab National Bank, Jammu & Kashmir Grameen Bank and Jammu & Kashmir State Cooperative Bank operate six, four and one FLC, respectively.
Accordingly, 31 Financial Literacy Centres were operational across the Union Territory as on March 31, 2026.
These centres continued to conduct financial literacy programmes covering savings, responsible borrowing, digital banking, cyber security awareness, customer rights, grievance redressal and Government-sponsored financial inclusion initiatives. Their performance is reviewed regularly at UTLBC meetings and other monitoring forums.
Performance of Subsidiary/Associate CompaniesSubsidiary:JKB Financial Services Limited (JKBFSL)
As on March 31, 2026, the Bank had one wholly owned unlisted subsidiary, JKB Financial Services Limited (JKBFSL), incorporated on August 27, 2008.
JKBFSL was established to provide a comprehensive range of capital market and investment related financial services to the customers of the Bank and the public at large, particularly across the Union Territories of Jammu & Kashmir and Ladakh. The Company continues to complement the Bank’s financial services portfolio by offering equity broking, depository participant services, margin trading facilities, mutual fund distribution and other investment products through a collaborative business model with the Bank.
JKBFSL is a registered member of the National Stock Exchange of India Limited (NSE) and the BSE Limited (BSE) and is affiliated with both the National Securities Depository Limited (NSDL) and the Central Depository Services (India) Limited (CDSL) for providing broking and depository services.
During the year, JKBFSL continued to strengthen its digital capabilities through its JKB mTRADE platform, offering customers an integrated digital investment experience, including online trading, IPO applications, Demat account opening and access to mutual fund investment services.
The collaborative business model between the Bank and JKBFSL continued to facilitate cross-selling of investment products through the Bank’s branch network, thereby enhancing customer convenience while supporting the Bank’s fee-based income initiatives.
Financial Performance
JKBFSL maintained its growth trajectory during FY 2025-26 and reported improved operational and financial performance.
Income
• Total income increased from J1,918.36 lakh in FY 2024-25 to J1,992.91 lakh during FY 2025-26, registering a growth of approximately 4%.
• Income from Margin Trading Facility (MTF) increased to J493.30 lakh from J487.64 lakh in the previous year.
• Assets Under Management (AUM) under mutual fund distribution recorded a year-on-year growth of approximately 47%, while income from mutual fund distribution increased from J201.13 lakh to J287.22 lakh, representing a growth of 43%.
• Income from equity broking stood at J860.18 lakh.
• Trading turnover increased to J4,608.02 crore, compared with J4,424.61 crore in the previous year.
• Depository income increased to J104.18 lakh, from J91.13 lakh during FY 2024-25.
Expenditure
Total expenditure during FY 2025-26 amounted to J1,423.63 lakh, as against 71,421.48 lakh in the previous financial year. The marginal increase reflects prudent cost management, with operating expenses remaining broadly within the approved budget.
Profitability
JKBFSL reported:
• Profit Before Tax (PBT): J569.28 lakh
• Profit After Tax (PAT): J410.07 lakh
Compared with the previous financial year, PBT and PAT increased by 15% and 8%, respectively, reflecting continued business growth, improved operational efficiency and effective cost management.
During the year, JKBFSL continued to expand its digital distribution capabilities, strengthen customer acquisition through the Collaborative Business Model (CBM) with the Bank, and enhance the adoption of investment products across the Bank’s branch network. The Company also continued to improve its technology platform and operational resilience, supporting sustainable growth in its broking, depository, margin funding and mutual fund distribution businesses.
Associate:Regional Rural Bank (Sponsored by J&K Bank)Jammu and Kashmir Grameen Bank
Jammu and Kashmir Grameen Bank (JKGB), sponsored by J&K Bank, was constituted with effect from May 01, 2025 pursuant to the amalgamation of the erstwhile J&K Grameen Bank and Ellaquai Dehati Bank, in accordance with the Government of India Notification dated April 07, 2025 issued under Section 23A(1) of the Regional Rural Banks Act, 1976.
The Bank is jointly owned by the Government of India, the Government of the Union Territory of Jammu & Kashmir and J&K Bank in the shareholding ratio of 50:15:35, respectively. Headquartered at Jammu, JKGB continues to play a pivotal role in promoting financial inclusion and fostering inclusive rural development by providing timely and affordable credit to small and marginal farmers, agricultural labourers, artisans, micro and small enterprises, self-help groups and other economically weaker sections of society. Through its extensive rural network, the Bank actively supports agricultural development, rural entrepreneurship, livelihood generation and socio-economic progress across its area of operation.
Capital Structure
The authorised share capital of JKGB stands at J2,000 crore, comprising 200 crore equity shares of J10 each. As on March 31, 2026, the paid-up share capital stood at J988.35 crore, fully subscribed by its shareholders in the prescribed ratio, as detailed below:
| |
Shareholder
|
Amount (J crore)
|
|
|
Government of India
|
494.18
|
| |
Government of the Union Territory of Jammu & Kashmir
|
148.25
|
|
| |
J&K Bank (Sponsor Bank)
|
345.92
|
|
| |
Total Paid-up Share Capital
|
988.35
|
|
| |
|
|
Investment towards CBS Implementation
J&K Bank, in its capacity as Sponsor Bank, has contributed towards the implementation of Core Banking Solution (CBS) in JKGB through investment in Tier II Bonds. Out of the total project cost of J23.34 crore incurred for CBS implementation by the erstwhile J&K Grameen Bank, J&K Bank contributed J11.67 crore, representing its 50% share. Following the amalgamation, the Bank further invested J4.11 crore, being the Sponsor Bank’s share in the Tier II Bonds earlier subscribed by the State Bank of India on behalf of the erstwhile Ellaquai Dehati Bank. Accordingly, the aggregate investment of J&K Bank towards CBS implementation in JKGB stands at J15.78 crore.
Area of Operation
JKGB operates across all 20 districts of the Union Territory of Jammu & Kashmir and the two districts of the Union Territory of Ladakh (Leh and Kargil) through an extensive network of 328 branches and 2 Extension Counters. As on March 31, 2026, the Bank had a workforce of 1,424 employees, including 10 officers on deputation from J&K Bank.
Business Performance
FY 2025-26 marks the first year of operations of the amalgamated JKGB. Accordingly, the comparative figures presented below are with reference to the opening position of the amalgamated Bank as on April 30, 2025.
During the period under review, the aggregate business of the Bank increased from J12,606.59 crore to J13,799.51 crore,
registering an absolute growth of J1,192.92 crore.
Total deposits grew from J7,686.16 crore to J8,341.71 crore,
reflecting a growth of 8.53%, while advances increased from J4,920.43 crore to J5,457.80 crore, registering a growth of 10.92%. Consequently, the Credit-Deposit Ratio improved from 64.02% to 65.43% during the period.
Priority Sector Advances stood at J4,174.54 crore, accounting for 76.49% of the Bank's total advances, reaffirming its continued focus on rural credit and priority sector lending.
The JKGB maintained satisfactory asset quality during the year. Gross Non-Performing Assets (GNPA) stood at J263.45 crore, representing 4.83% of gross advances, while Net Non-Performing Assets (NNPA) stood at J100.97 crore, representing 1.91% of net advances as on March 31, 2026.
Business per employee stood at J9.69 crore, while business per branch stood at J42.07 crore as on March 31, 2026,
reflecting improved operational productivity.
For the period from May 01, 2025 to March 31, 2026, JKGB reported a net loss of J28.35 crore, primarily representing the first year of operations following amalgamation and the associated integration of systems, operations and financials.
Sponsor Bank Support
As Sponsor Bank, J&K Bank continued to provide strategic guidance and operational support to JKGB across key areas including governance, technology, digital banking, risk management, compliance, human resource development, business planning and capacity building. The Bank remains committed to supporting the long-term growth, operational resilience and financial sustainability of JKGB while strengthening financial inclusion across the Union Territories of Jammu & Kashmir and Ladakh.
Advertising and Publicity
During FY 2025-26, the Bank further strengthened its integrated communication strategy by effectively leveraging print, electronic, digital and outdoor media to engage with customers
and other stakeholders across its operational geographies. The Bank undertook focused communication campaigns to promote its products, services, digital banking solutions and customer¬ centric initiatives in alignment with its business priorities, regulatory requirements and strategic growth objectives.
Throughout the year, sustained multimedia campaigns were carried out to support product launches, business development initiatives, institutional milestones and customer acquisition programmes. These initiatives were complemented by regular engagement through press releases, media interactions, digital content and public awareness campaigns, enhancing the Bank's visibility while reinforcing transparency, stakeholder confidence and institutional credibility.
The Bank continued to communicate proactively with customers, shareholders, regulators, employees and the general public across Jammu & Kashmir, Ladakh and the rest of the country through customised and targeted communication initiatives. Particular emphasis was laid on disseminating information relating to cyber security, digital safety, financial literacy, financial inclusion, customer rights, services for senior citizens and other customer awareness programmes in compliance with applicable regulatory guidelines. These initiatives not only fulfilled important consumer awareness obligations prescribed by the Reserve Bank of India and other regulators but also contributed towards building an informed and digitally empowered customer base.
Recognising the increasing significance of digital engagement, the Bank further strengthened its presence across major social media platforms including Facebook, X (formerly Twitter), Instagram, YouTube and LinkedIn through engaging audio-visual content, financial education initiatives, institutional messaging and customer engagement campaigns, thereby significantly expanding its digital outreach and strengthening stakeholder connect.
Brand Building
Brand building continued to remain an integral component of the Bank's long-term growth strategy during FY 2025-26. Building upon its sustained financial performance, record profitability, strong governance standards, accelerated digital transformation and growing national recognition, the Bank's communication strategy remained focused on positioning Brand J&K Bank as a modern, trusted and forward-looking financial institution while preserving its enduring legacy of customer service.
While the Bank continued to enjoy strong brand equity across the Union Territories of Jammu & Kashmir and Ladakh, focused initiatives were undertaken to enhance brand visibility and customer engagement across the rest of the country through an integrated mix of digital and conventional media. The communication strategy was designed to reinforce customer trust, strengthen emotional connect and improve brand recall among existing as well as emerging customer segments.
During the year, the Bank launched several high-impact campaigns highlighting its financial strength, digital transformation, customer trust and inclusive growth initiatives. As part of its continued focus on people-centric storytelling, the Bank successfully expanded the second phase of its acclaimed "Yaadon Ki Jama Poonji" campaign, celebrating the enduring relationship between the Bank and generations of customers while showcasing the institution's journey of transformation and its commitment of creating sustainable value for all stakeholders.
The Bank continued to maintain a balanced communication strategy by combining extensive digital campaigns with high-visibility outdoor branding through airports, railway stations, transit media, bus shelters, hoardings and other strategic locations. Simultaneously, in-branch branding across branches, ATMs, Cash Recycler Machines (CRMs) and Easy Banking Units (EBUs) was further strengthened through consistent display of customer awareness material, product information and corporate identity elements. Continuous upkeep of signages and branding assets ensured uniformity in visual identity and further reinforced the Bank's brand recognition across all touchpoints.
Awards & Certifications received by the Bank during FY 2025-26
The Bank's unwavering commitment to excellence, innovation, customer-centricity and sound governance continued to receive national recognition during FY 2025-26. During the year, the Bank received several prestigious awards across diverse areas of banking, reflecting its sustained focus on operational excellence, financial performance, digital transformation and information security.
The significant recognitions received during the year include:
• Second Best Performing Bank under the Private Sector Banks (Large Category) for FY 2024-25, conferred by the State Forum of Bankers' Clubs, Kerala (SFBCK).
• Best MSME Bank - Winner at the MSME Banking Excellence Awards 2025.
• Runner-up in the CSR Initiative & Business Responsibility category at the MSME Banking Excellence Awards 2025.
• SKOCH Silver Award at the 103rd SKOCH Summit under the Financial Performance category for improving the Bank's financial performance and profitability.
• Award from the Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) for securing the highest number of guarantees under the CGTMSE Scheme during FY 2024-25 in the category covering the North-Eastern Region, Jammu & Kashmir and Ladakh.
• Four prestigious recognitions at the IBA CISO Summit & Citations 2025, namely:
- Cyber Security Transformation of the Year;
- Cyber Security Compliance Champion;
- Cyber Security Team of the Year; and
- Special Prize for Cyber Security Incident Response Mastery.
• The Bank's Chief Information Security Officer (CISO) was honoured with the ‘CISO of the Year' Award at the Enterprise Security Connect (ESCON) 2025, South Asia's premier cybersecurity summit.
These recognitions reflect the Bank's continued pursuit of excellence across business performance, digital innovation, cyber resilience, governance and customer service, while reaffirming the confidence reposed in the institution by customers, regulators and other stakeholders.
Corporate Social Responsibility & Environmental, Social and Governance (CSR & ESG)
Corporate Social Responsibility continues to be an integral part of the Bank's philosophy of sustainable and responsible banking. Guided by its CSR Policy and driven by the objective of creating long-term social value, the Bank remains committed to contributing meaningfully towards inclusive growth, community development and environmental sustainability.
During FY 2025-26, the Bank implemented a wide range of CSR initiatives across the Union Territories of Jammu & Kashmir and Ladakh, focusing on healthcare, education, skill development, livelihood promotion, environmental sustainability, disaster relief and community welfare. These initiatives were aimed at improving the quality of life of underprivileged and vulnerable sections of society while promoting sustainable development and strengthening community resilience.
The Bank also continued to support projects promoting renewable energy, environmental conservation and resource efficiency as part of its broader commitment towards environmental stewardship and responsible business practices. Alongside its CSR initiatives, the Bank continued to strengthen the integration of Environmental, Social and Governance (ESG) considerations into its governance framework and business practices, reinforcing its commitment to sustainable value creation for all stakeholders.
Through these initiatives, the Bank remained steadfast in its mission of "Serving to Empower", creating meaningful social impact while strengthening its relationship with the communities it serves. The Bank's CSR interventions also contributed towards enhancing stakeholder trust, strengthening brand equity and advancing the national agenda of inclusive and sustainable development.
The disclosures relating to the composition and meetings of the CSR & ESG Committee of the Board, together with the Annual Report on CSR activities as prescribed under the Companies Act, 2013 and the Companies (Corporate Social Responsibility Policy) Rules, 2014, form part of this Annual Report as Annexure-I. The Bank's CSR Policy can be accessed athttps://www.jkb.bank.in/ sites/default/files/10453 JK Bank CSR Policy 4.0.pdf.
Corporate Governance
The Bank is committed to upholding the highest standards of corporate governance and it constantly benchmarks itself with the best national and global governance and disclosure practices. The Report on Corporate Governance for fiscal 2026 along with General Shareholder Information forms part of this Integrated Annual Report. M/s. D K Pandoh & Associates, Company Secretaries (ICSI Firm Registration No. S2016JK420900), Secretarial Auditor of the Bank, has issued a certificate confirming compliance with the provisions of corporate governance by the Bank for FY 2025-26, as stipulated in Regulations 17 to 27 and clauses (b) to (i) of Regulation 46(2) and paragraphs C, D and E of Schedule V to the SEBI Listing Regulations. The said certificate is attached along with the Report on Corporate Governance, which forms part of this Integrated Annual Report. The corporate governance framework of the Bank incorporates all the mandatory requirements as prescribed in the SEBI Listing Regulations. The Bank has also adopted the non-mandatory requirements recommended in the SEBI Listing Regulations, as detailed in the Report on Corporate Governance, which forms part of this Integrated Annual Report.
Management Discussion and Analysis
The Management Discussion and Analysis Report for the year is presented in a separate section forming part of this report.
Whistle Blower Policy & Vigil Mechanism
The Bank has a Whistle Blower mechanism in place which enhances transparency in the organisation by encouraging the employees/Directors/other specified stakeholders to report any wrongdoing, which comes to their knowledge in the day-to-day performance of their duties or interaction with other fellow- colleagues/Bank staff without fear of retaliation, victimisation and unfair-treatment. The Bank has formulated the "Whistle Blower Policy” to guarantee them protection from any adverse departmental proceedings.
The Policy is compliant to regulatory requirements under Section 177 (9) of the Companies Act 2013, and SEBI Listing Regulations. The policy document is available on the Bank's official website under link:https://jkb.bank.in/sites/default/ files/2025-05/WB.pdf
Further, the mechanism adopted by the Bank encourages the Whistle Blower to report genuine concerns or grievances and also provides for direct access to Chairman of the Audit Committee of the Board, in exceptional cases.
The grievance under Whistle Blower mechanism can be lodged on the Bank's official website under link:https://jkb.bank.in/ whistle-blower/public/
It is hereby affirmed that the Bank has not denied any of its personnel access to the Chairman of the Audit Committee of the Board and that the policy contains adequate provisions for protecting whistle blowers from unfair termination and other unfair prejudicial employment practices.
In the FY 2025-26, four (04) complaints received under Whistle Blower Mechanism were placed before the Audit Committee of Board.
Protected Disclosure Scheme
The Bank in line with the RBI prescribed framework, has devised a Policy Document on the "Protected Disclosure Scheme.” The complaints under the Scheme cover the areas such as corruption, misuse of office, criminal offences, suspected/actual fraud, failure to comply with existing rules and regulations such as Reserve Bank of India Act, 1934, Banking Regulation Act 1949, etc. and acts resulting in financial loss/operational risk, loss of reputation, etc. detrimental to depositors' interest/public interest. Reserve Bank of India (RBI) will be the Nodal Agency to receive complaints under the Scheme.
The complaint under the Scheme should be sent in a closed/ secured envelope addressed to The Chief General Manager, Reserve Bank of India, Department of Banking Supervision, Fraud Monitoring Cell, Third Floor, World Trade Centre, Centre 1, Cuffe Parade, Mumbai 400005. The envelope should be superscripted "Complaint under Protected Disclosures Scheme for Banks”. Complaints can also be made to RBI through e-mail: dbspd@rbi.org.in by giving full details as specified above.
The policy document is available on the intranet page of the Bank as well as on the Bank's official website under linkhttps:// jkb.bank.in/sites/default/files/9815 PDS 3.0.pdf
It is hereby affirmed that no unfair treatment will be meted out to a complainant by virtue of his/her having reported a Disclosure under this Policy. The Bank, as a policy, condemns any kind of discrimination, harassment, victimisation or any other unfair employment practice being adopted against complainant(s). Complete protection will, therefore, be given to complainant(s) against any unfair practice like retaliation, threat or intimidation of termination/suspension of service, disciplinary action, transfer, demotion, refusal of promotion, including any direct or indirect use of authority to obstruct the complainant's right to continue to perform his/her duties/ functions including making further Disclosure under the policy. In FY 2025-26, the Bank has not received any complaint under the "Protected Disclosure Scheme”.
Risk Management
A well-defined and comprehensive risk management framework of our Bank is based on a clear understanding of different risks, accepting various risks, disciplined risk assessment, measurement & continuous monitoring. The Bank has put in place a Risk Management and Risk Appetite Framework (RAF) that articulates the risk appetite and drills down the same into a limit framework for various risk categories. Risk appetite defines the levels and types of risk that are acceptable, within risk capacity, in order to achieve strategic objectives and business plans. The risk appetite framework, which is approved by the Board, bolsters effective risk management by promoting
sound risk-taking through a structured approach, within agreed boundaries. The key components of the Bank's Risk Management architecture rely on the risk governance structure, comprehensive processes and internal control mechanism based on approved policies and guidelines. The Bank's risk management processes are guided by way of policies adopted appropriately for various risk categories, independent risk oversight and periodic monitoring by Board of Directors, Committee of the Board of Directors (Integrated Risk Management Committee of Board) and Senior Management Committees - Credit Risk Management Committee, Market Risk Management Committee, Operational Risk Management Committee and Asset Liability Committee (ALCO). The policies approved from time to time by Board of Directors, Committee of Board (IRMC) form the basis for governing framework for each type of risk. The Board sets the overall risk appetite and philosophy for the Bank and has an oversight of all the risks assumed by the Bank. The Bank's Risk Management framework focuses on the management of key areas of Risk such as Credit, Market, Operational Risk, Liquidity Risk and Pillar II risks, quantification of these risks, wherever possible. The risk management function in the Bank strives to proactively anticipate vulnerabilities in the business operations through quantitative or qualitative examination of the embedded risks for effective and continuous monitoring and control. An independent risk management function ensures that risk is managed through a risk management architecture as well as through policies and processes approved by the Board of Directors. The risk management policies and procedures established are updated on continuous basis in compliance to RBI guidelines and benchmarked to the best practices. The Board of Directors with its Committee-Integrated Risk Management Committee (IRMC) reviews risk management policies of the Bank pertaining to credit, market, liquidity, operational & Pillar II risks that includes strategic risk and reputational risk, Internal Capital Adequacy Assessment Process (ICAAP) and stress testing. The Committee is chaired by an Independent Director. The details of the said Committee and its Terms of Reference are set out in Report on Corporate Governance, which forms part of this Integrated Annual Report.
The Senior Management Committees - Credit Risk Management Committee (CRMC), Operational Risk Management Committee (ORMC) and Market Risk Management Committee (MRMC) for credit risk, operational risk and market risk operate within the broad risk management framework of the Bank to assess and minimise these risks. The Bank has an independent Risk Management Vertical headed by the Chief Risk Officer (CRO), who reports to IRMC of Board and monitors the development and implementation of methodologies for risk identification, assessment, measurement, monitoring and mitigation for all risks. Business Continuity Plan (BCP) also forms part of risk management function in the Bank. Treasury activities are separately monitored by mid office which reports to Risk Management Vertical. The Bank has Stress Testing Policy to measure impact of adverse stress scenarios on the adequacy of capital. The stress scenarios are idiosyncratic, generic and a combination of both.
Business Continuity Planning (BCP)
The Bank's Business Continuity Management (BCM) programme is aligned with the ISO 22301:2019 standard for Business Continuity Management Systems and is developed with reference to applicable regulatory guidance issued by the Reserve Bank of India. The programme is periodically reviewed through internal assessments, external audits and regulatory examinations to ensure it remains current and effective.
The Bank's BCM ensures operational resilience, which is central to the Bank's ability to protect its customers, employees and stakeholders while sustaining critical services through periods of disruption. Governance of the programme rests with the BCP Committee, which is responsible for oversight, direction and monitoring of continuity preparedness across the Bank. This is underpinned by a Board-approved BCM Policy that sets out the framework, standards and minimum requirements applicable to all business and support functions.
A defined organisational structure enables the Bank to respond to disruptive events in a coordinated and time-bound manner, and to recover, resume and restore critical operations. Distinct teams are assigned clear mandates spanning crisis response, disaster recovery, and the technical and functional aspects of restoring business as usual operations, as summarised below.
|
(•^ BCP Committee
|
/\ Crisis Management Team
|
|
Provides oversight and monitors implementation of the Bank's Business Continuity programme across the organisation.
|
Coordinates the Bank's overall response and decision-making during a disruptive event.
|
|
^ Disaster Management Team
|
{0} Technical Teams
|
|
Directs recovery and restoration efforts to bring critical operations back online.
|
Manage recovery of IT infrastructure, core banking systems and technology- dependent services.
|
|
I"0"! Non-Technical Teams
|
Q Periodic Drills
|
|
Manage recovery of business and functional processes across departments.
|
Conducted at planned intervals to test and validate the effectiveness of recovery plans.
|
These structures, together with the Bank's programme of periodic drills, provide the assurance needed to sustain uninterrupted service delivery to customers through disruptive events and beyond.
Succession Planning
Robust succession planning remains integral to the Bank's governance framework, ensuring seamless continuity of leadership and uninterrupted institutional performance. Recognising that certain roles are pivotal to the Bank's sustained growth and strategic direction, the Bank places strong emphasis on ensuring that such positions are held by individuals possessing the requisite skills, experience, and leadership capability. Proactive identification and readiness of successors
for these critical roles is essential to eliminating leadership gaps and preserving organisational stability. Accordingly, the Bank has instituted a comprehensive Succession Planning Policy applicable to Senior Management.
The Policy establishes a dual-horizon framework - encompassing both immediate and long-term succession requirements - designed to enable a well-governed and orderly transition process. In order to strengthen this framework and align it with industry best practices, the Bank had, in the past, engaged the services of an external consultant to assist in formulating its succession planning approach. The consultant's engagement enabled the Bank to adopt structured assessment tools and rating-based evaluation models, which have since supported the identification of potential successors and the formulation of a comprehensive, objective succession plan. The Nomination & Remuneration Committee (NRC), together with the Board of Directors, exercises continuous oversight of the succession planning framework, periodically reviewing its adequacy and effectiveness. The process entails a systematic identification of the competencies and capabilities required for key leadership positions, followed by a rigorous assessment of potential successors using the aforementioned tools, and the design of focused development interventions to bridge identified competency gaps. In line with this approach, successors for Senior Management positions are identified well in advance of any vacancy arising, thereby enabling a smooth and effective transition of leadership responsibilities.
Business Responsibility and Sustainability Report (BRSR)
In terms of Regulation 34(2)(f) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, top 1000 Listed Entities based on their market capitalisation as on March 31, every year are required to submit their Business Responsibility and Sustainability Report (BRSR) on the environmental, social and governance disclosures as a part of the Annual Report. The Bank's BRSR for FY 2025-26 along with the reasonable assurance from SR Asia Private Limited is available on the website of the Bank athttps://jkb.bank.in/Investor/financial- information/annual-reports. The report of BRSR Core is annexed and forms part of this Integrated Annual Report.
Confirmation on Child Labour/Forced Labour
The Bank does not engage in any form of child labour/forced labour/involuntary labour and does not adopt any discriminatory employment practices.
Information under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013
The Bank has constituted an Internal Complaints Committee (ICC) for the Prevention, Prohibition and Redressal of Sexual Harassment of Women at Workplace, which addresses complaints
of women employees posted at the Corporate Headquarters and women officers in the rank of Chief Manager and above across the Bank. In addition, Internal Committees have been constituted at the Divisional level to address complaints of women employees below the rank of Chief Manager posted in their respective divisions.
These Committees have been duly constituted in accordance with the provisions of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and the Rules framed thereunder. The Bank, through these Committees, is committed to providing a safe and dignified workplace and ensuring that all complaints are addressed promptly, fairly and in a time-bound manner.
During the year under review, three (3) complaints were received by the Committees. The Committees conducted due inquiries in accordance with the provisions of the Act, ensuring adherence to the principles of natural justice by providing adequate opportunity to both the complainants and the respondents to present and defend their respective cases. All three complaints were disposed of within the statutory time limit of 90 days.
Employee accidental deaths
During the year 2026, there were no occurrences of employee accidental death at the workplace.
Loans, Guarantees & Investment in Securities
Pursuant to Section 186(11) of the Act, the provisions of Section 186 of the Act, except sub-section (1), do not apply to a loan made, guarantee given, or security provided by a banking company in the ordinary course of its business. The particulars of investments made by the Bank are disclosed in schedule 8 of the financial statements as per the applicable provisions of the Banking Regulation Act, 1949.
Contracts or Arrangements with Related Parties
Considering the nature of the industry in which the Bank operates, transactions with related parties of the Bank are in the ordinary course of business and are also at arm's length basis. There was no materially significant related party transaction entered by the Bank with Promoters, Directors, Key Managerial Personnel or other persons which may have a potential conflict with the interests of the Bank. The policy on Related Party Transactions and dealing with related parties as approved by the Audit Committee and the Board of Directors is uploaded on the official website of the Bank and the link for the same is below: https://jkb.bank.in/sites/default/files/95%20Upload%20RPT.pdf
Statement of related party transactions under sub section (1) of Section 188 of the Companies Act, 2013 is annexed as Annexure 5 to this report.
Information under Insolvency and Bankruptcy Code, 2016
The Bank as on March 31, 2026 has cases under the IBC resolution, the details whereof along with existing status is tabulated as under:
|
S.
No.
|
No. of Accounts
|
Stage of Process
|
NPA/NPI
Outstanding
|
Recoveries during the year, if any
|
|
1
|
19
|
Resolution Process (Pending with NCLT)
|
1,142.95
|
86.12
|
|
2
|
23
|
Liquidation Process
|
1,928.85
|
21.00
|
|
3
|
4*
|
Resolution approved/ implemented during the year
|
261.33
|
90.31
|
*Out of the four accounts, three accounts were NPA accounts and one account, i.e. UEE Electricals Engineers Pvt Ltd was standard account.
Frauds reported by the Bank
The Bank during the financial year 2025-26 has detected/ reported 25 cases of frauds to the Reserve Bank of India involving an amount of H170.17 crores.
Also in FY 2025-26, fraud amount was revised in three fraud cases, one pertaining to FY 2023-24 & two cases pertaining to FY 2024-25 by an amount of H13.85 Lacs, H21.52 Lacs and H1.01 Lacs respectively. The fraud amount in these cases was thus respectively revised to H109.43 lacs, H211.94 Lacs, & H8.18 Lacs respectively after fresh claims were received and settled by the Bank.
Frauds reported by Auditors
During the year under review, no fraud was reported by the statutory auditors under Section 143 (12) of the Companies Act, 2013 to the Ministry of Corporate Affairs, Govt. of India.
Consolidated Financial Statements
Pursuant to Section 129 of the Companies Act, 2013, the Bank has prepared Consolidated Financial Statements of the Bank, its Subsidiary (JKB Financial Services Ltd.) and also its Associate (J&K Grameen Bank) which shall be laid before shareholders at the 88th Annual General Meeting of the Bank along with Bank's Financial Statements under sub-section (2) of Section 129 i.e. Standalone Financial Statements of the Bank. Further, pursuant to the provisions of Accounting Standard (AS) 21 - Consolidated Financial Statements notified under Section 133 of the Companies Act 2013, read with Rule 7 of the Companies (Accounts) Rules 2014 issued by the Ministry of Corporate Affairs, the Consolidated Financial Statements of the Bank along with its Subsidiary/Associate for the year ended March 31, 2026 form part of this Annual Report. The statement in form AOC-1 pursuant to first proviso to sub-section (3) of Section 129 read with Rule 5 of Companies (Accounts) Rules 2014 is annexed as Annexure-4 to this report.
Statutory Auditors
The Statutory Central and Branch auditors of the Bank are appointed by the Comptroller & Auditor General of India (C&AG) pursuant to Section 139 (5) of the Companies Act, 2013. The Bank had four (4) Statutory Central Auditors appointed by the C&AG of India for the year under report as given below:
1. M/s Gupta Gupta & Associates LLP, Chartered Accountants.
2. M/s JCR & Co LLP, Chartered Accountants.
3. M/s Dhar Tiku & Co, Chartered Accountants.
4. M/s Gupta Sharma & Associates, Chartered Accountants.
Statutory Central Auditor's Report
For the FY 2025-26, there are no qualifications, reservation or adverse remarks made by the Statutory Central Auditors in the audit report.
Fees paid to Statutory Auditors
The details of total fees (excluding taxes), for all services, paid by the Bank on a consolidated basis to the Statutory Central Auditors for FY 2025-26 are tabulated below:
fAmni inf in
|
S.
No.
|
Particular
|
M/s Gupta Gupta & Associates LLP
|
M/s JCR & Co LLP
|
M/s Dhar Tiku & Co
|
M/s Gupta Sharma & Associates
|
Total
|
|
1
|
Fee payment by Bank to Statutory Central Auditors*
|
85,40,890.00
|
91,01,890.00
|
1,01,02,890.00
|
39,69,192.00
|
3,17,14,862.00
|
|
2
|
Certification/Other fee
|
6,12,112.00
|
5,12,112.00
|
5,12,112.00
|
5,12,112.00
|
21,48,448.00
|
Comments of C&AG
The Comptroller and Auditor General of India has issued Comments under Section 143 (6) of the Companies Act, 2013 on the Standalone and Consolidated Financial Statements of the Bank for the year ended March 31, 2026 and the same are enclosed as Annexure - 6. The Bank's replies to the comments are furnished below
ON THE STANDALONE FINANCIAL STATEMENTS
| |
S.
No.
|
CAG Comments
|
Auditors'/Banks' Remarks
|
|
|
1
|
Comments on Financial Position
Balance with Banks and Money at Call and Short Notice (Schedule 7): J203.93 crore Outside India: J176.85 crore
Above includes 11 Nostro Accounts of the Bank in foreign banks with balance of H87.36 crore as on March 31, 2026. As per Bank’s records, there were corresponding 20 Mirror Accounts with balance of H36.26 crore as on March 31, 2026, leading to a variation of H51.10 crore. However, despite the above variation, the reconciliation statement was not prepared.
|
The Bank receives Nostro account statements from its correspondent banks on a T+1 basis due to differences in global time zones and settlement cycles. Accordingly, the balances in the corresponding mirror accounts maintained in the Bank's Core Banking System (CBS-Finacle) are updated on the next business day by uploading the Nostro statements received from the correspondent banks.
Bank undertakes reconciliation process on daily basis and the statement of unreconciled entries as on March 31, 2026 has been drawn and the pending entries are being followed up on an ongoing basis as per the extant guidelines of the Bank. Details of the pending entries are being placed to the ACB for review on quarterly basis.
Majority of credits appearing in the Nostro accounts relate to inward remittances or other receipts on behalf of the Bank's customers. Such credits are recognized in the mirror accounts only after the corresponding Nostro statement is received and the transactions are processed by Treasury Operations. Consequently, customer accounts are credited on a T+1 basis. Conversely, in the case of outward remittances, the Bank records the transaction in its books on the date of payment by crediting the mirror account and simultaneously debiting the Nostro account. Owing to these differences in the timing of accounting entries, the balances appearing in the Nostro accounts maintained by correspondent banks and the corresponding mirror accounts maintained in the Bank's CBS do not necessarily match at the close of business on any particular day.
The audit observation states that the balance under "Balances with Banks in Current Accounts outside India" disclosed under Schedule 7 amounts to H87.36 crore. This does not represent the balance disclosed in the Bank's books of account.
As on March 31, 2026, the position is as follows:
• The balance of H87.36 crore represents the INR equivalent of the foreign currency balances appearing in the Nostro account statements received from the correspondent banks, translated at the applicable FEDAI closing exchange rates as on March 31, 2026. The statement was received on 02.04.2026 and was updated in the system on 02.04.2026 only.
• The balance of H36.26 crore represents the corresponding balances in the mirror accounts maintained in the Bank's CBS (Finacle), translated using the same FEDAI closing exchange rates.
• The mirror accounts maintained in the CBS constitute the Bank's General Ledger and books of account and, therefore, form the basis for preparation of the financial statements and disclosure under Schedule 7 of the Balance Sheet and not from the external correspondent bank statements.
Accordingly, the balance of H36.26 crore disclosed under Schedule 7 correctly represents the Bank's balances with banks outside India as recorded in its books of account as on March 31, 2026. The difference between the Nostro statement balances and the mirror account balances arises solely due to timing differences resulting from differences in international time zones / settlement cycles. Transactions reflected by correspondent banks after the close of business in India are accounted for in the mirror accounts on the following business day (T+1) upon receipt and processing of the relevant Nostro statements as per the Bank's established accounting process. Such timing differences are temporary in nature, constitute part of the normal settlement mechanism for cross-border foreign exchange transactions and are regularly identified and cleared through the Bank's daily Nostro reconciliation process. Further the daily Nostro reconciliation process is independently reviewed, and all outstanding entries are monitored through exception reports with prescribed ageing limits.
|
| |
S.
No.
|
CAG Comments
|
Auditors'/Banks' Remarks
|
|
| |
|
Accordingly, the difference does not represent unreconciled items, accounting deficiencies or loss of funds, but merely reflects the distinction between:
• The balances appearing in the books of the correspondent banks (Nostro statements), and
• The balances recorded in the Bank's own books of account (mirror accounts) as at the reporting date.
Therefore, the amount disclosed under Schedule 7 appropriately reflects the balances as per the Bank's books of account and presents a true and fair view of the Bank's financial position as on March 31, 2026.
|
| |
2
|
Comments on Cash Flow Cash Flow Statement
Cash Flow from Investing Activities-(J302.24 crore)
The above has been arrived at after considering the gross increase (H469.33 crore) in the value of fixed assets (purchases: H158.52 crore plus increase due to revaluation: H310.81 crore) as 'cash outflow' and netting off the same to the extent of increase in 'Revaluation Reserve' (H310.81 crore) by treating this increase as 'cash inflow'. Since the increase in revaluation reserve is a 'non-cash item', the same should not have been shown in the Cash Flow Statement in terms of Accounting Standard-3.
Thus, to derive the 'cash flow from investing activities' while preparing the 'cash flow statements', the net outflow of cash on purchase of fixed assets (H158.52 crore) should only be considered.
|
During the year, the Bank reported a net movement in Fixed Assets of H469.33 crore, which included a non-cash increase of H310.81 crore arising from the revaluation of assets.
To provide transparent disclosure of this material non-cash transaction, the Bank separately disclosed the subsequent net increase in the revaluation reserve and showed the resultant cash movement in total. This presentation in the Cash Flow Statement was intended to isolate the impact of the revaluation, ensuring that only actual cash outflows for acquiring fixed assets were reflected in net investing activities.
Because this H310.81 crore adjustment is strictly non-cash, it does not affect the Bank's net cash flows, and its separate disclosure and reconciliation help readers match it with fixed asset movements. Consequently, this presentation correctly states the cash flows without causing any overstatement or understatement of cash, cash equivalents, profits, reserves, net worth, or the overall financial position of the Bank.
|
|
| |
3
|
Comments on Disclosure
Principal Accounting policies (Schedule 17)
D.3: Advances
1. The Bank has not disclosed its accounting policy with regard to additional provisioning towards balance outstanding in respect of advances covered by any existing or future schemes/guarantees launched by Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) and National Credit Guarantee Trustee Company (NCGTC). Despite the issue being pointed out by way of CAG's comments on the financial statements of the Bank for the year 2024-25, no corrective action was taken by the Bank.
|
The additional provision maintained by the Bank in respect of guarantee-covered advances is specifically disclosed in Para 15(a) of Schedule 18. The provisioning itself is in excess of the minimum requirements prescribed under the applicable RBI norms and the relevant information has been disclosed appropriately.
|
|
| |
|
Notes on Standalone Accounts (Schedule 18)
Note 15-Disclosure Requirements as per the Accounting Standards
AS-22 'Accounting for taxes on Income' - Deferred Tax (Note no. 15 (h)(b)
2. During 2025-26, the Bank adopted the Board approved (5 May 2026) Policy on recognition of Deferred Tax Assets (DTA) on the provision for doubtful debts. Accordingly, the Bank started recognising DTA on actual disallowance (100 per cent) of the provision for doubtful debts by the Income Tax Department instead of recognizing the same at 50 per cent of the disallowed portion of the provision for doubtful debts, as per the past practice. Due to the adoption of new accounting policy, DTA of the Bank has increased from H69.96 crore to H188.69 crore resulting in a net impact of H118.73 crore on profitability for the current year, which has not been disclosed in the Notes to Accounts-18 contrary to the requirement of AS-1.
Further, the new Accounting Policy adopted by the Bank during 2025-26 as mentioned above, has also not been disclosed under 'Standalone Schedule 17-Principal Accounting Policies', as required under Accounting Standard 1.
|
The basis of recognition and measurement of deferred tax, as set out in Item D-9 of Schedule 17 and governed by AS-22, has remained unchanged. During the year, the Bank's assessment of the extent to which the bad-debt provision disallowed in earlier years is expected to be adjusted against future write-offs and, upon attaining reasonable certainty, and accordingly the corresponding Deferred Tax Asset was recognized. The policy approved on 05.05.2026 merely provides the operational guidance regarding the assessment of recoverability of deferred tax assets arising on account of disallowed provision for bad and doubtful debts by segregating the General ledger to align the same with applicability of Section 36(2)(v)(b) of Income Tax Act read with Section 36(1)(vii). Consequently, this represents a change in accounting estimate rather than a change in accounting policy under AS 5. The corresponding Deferred Tax Asset has been recognized prospectively, its financial impact has been duly disclosed in the accounts, and the treatment remains fully consistent with both AS-22 and the Bank's stated accounting policy.
|
|
| |
S.
No.
|
CAG Comments
|
Auditors'/Banks' Remarks
|
|
|
4
|
Other Comments
As per Section 394 read with provisions of Section 395 of the Companies Act, 2013, the Annual Report on the working and affairs of the Company, is required to be prepared within three months of the Annual General Meeting before which the comments of the CAG and the audit report is placed and as soon as after such preparation, be laid before both Houses of Parliament and the State Legislature together with the audit report and the comments of the CAG thereon.
Though the Bank forwarded (September 2025) its Annual Report for FY 2024-25 to the Finance Department, Government of Jammu & Kashmir for placement before the UT Legislature, the same was not forwarded to UT of Ladakh for its placement before the Parliament in terms of section 394 of the Companies Act as the Government of India is also member of the Bank through UT of Ladakh (shareholding of 4.16 per cent).
Further, Annual Report of the Bank for the year 2024-25 was neither placed before Parliament nor the UT Legislature in violation of section 394 and 395 of the Companies Act, 2013.
|
The comments of the CAG are noted and going forward, copy of the Annual Report of the Bank shall also be forwarded to UT of Ladakh for its placement before the Parliament. Further, Bank shall make proper follow-up with the Governments of the UT's of J&K and Ladakh for placement of the Annual Report before the UT Legislature and the Parliament respectively.
|
|
ON THE CONSOLIDATED FINANCIAL STATEMENTS
|
|
| |
S. No.
|
CAG Comments
|
Auditors'/Banks' Remarks
|
|
|
1
|
Comments on Financial Position
Balance with Banks and Money at Call and Short Notice (Schedule 7): J233.37 crore Outside India: J176.86 crore
Above includes 11 Nostro Accounts of the Bank in foreign banks with balance of H87.36 crore as on March 31, 2026. As per Bank's records, there were corresponding 20 Mirror Accounts with balance of H36.26 crore as on March 31, 2026, leading to a variation of H51.10 crore. However, despite the above variation, the reconciliation statement was not prepared.
|
The Bank receives Nostro account statements from its correspondent banks on a T+1 basis due to differences in global time zones and settlement cycles. Accordingly, the balances in the corresponding mirror accounts maintained in the Bank's Core Banking System (CBS-Finacle) are updated on the next business day by uploading the Nostro statements received from the correspondent banks.
Bank undertakes reconciliation process on daily basis and the statement of unreconciled entries as on March 31, 2026 has been drawn and the pending entries are being followed up on an ongoing basis as per the extant guidelines of the Bank. Details of the pending entries are being placed to the ACB for review on quarterly basis.
Majority of credits appearing in the Nostro accounts relate to inward remittances or other receipts on behalf of the Bank's customers. Such credits are recognized in the mirror accounts only after the corresponding Nostro statement is received and the transactions are processed by Treasury Operations. Consequently, customer accounts are credited on a T+1 basis. Conversely, in the case of outward remittances, the Bank records the transaction in its books on the date of payment by crediting the mirror account and simultaneously debiting the Nostro account. Owing to these differences in the timing of accounting entries, the balances appearing in the Nostro accounts maintained by correspondent banks and the corresponding mirror accounts maintained in the Bank's CBS do not necessarily match at the close of business on any particular day.
The audit observation states that the balance under "Balances with Banks in Current Accounts outside India" disclosed under Schedule 7 amounts to H87.36 crore. This does not represent the balance disclosed in the Bank's books of account.
As on March 31, 2026, the position is as follows:
• The balance of H87.36 crore represents the INR equivalent of the foreign currency balances appearing in the Nostro account statements received from the correspondent banks, translated at the applicable FEDAI closing exchange rates as on March 31, 2026. The statement was received on 02.04.2026 and was updated in the system on 02.04.2026 only.
• The balance of H36.26 crore represents the corresponding balances in the mirror accounts maintained in the Bank's CBS (Finacle), translated using the same FEDAI closing exchange rates.
|
| |
S. No.
|
CAG Comments
|
Auditors'/Banks' Remarks
|
|
| |
|
• The mirror accounts maintained in the CBS constitute the Bank's General Ledger and books of account and, therefore, form the basis for preparation of the financial statements and disclosure under Schedule 7 of the Balance Sheet and not from the external correspondent bank statements.
Accordingly, the balance of H36.26 crore disclosed under Schedule 7 correctly represents the Bank's balances with banks outside India as recorded in its books of account as on March 31, 2026. The difference between the Nostro statement balances and the mirror account balances arises solely due to timing differences resulting from differences in international time zones / settlement cycles. Transactions reflected by correspondent banks after the close of business in India are accounted for in the mirror accounts on the following business day (T+1) upon receipt and processing of the relevant Nostro statements as per the Bank's established accounting process. Such timing differences are temporary in nature, constitute part of the normal settlement mechanism for cross-border foreign exchange transactions and are regularly identified and cleared through the Bank's daily Nostro reconciliation process. Further the daily Nostro reconciliation process is independently reviewed, and all outstanding entries are monitored through exception reports with prescribed ageing limits.
Accordingly, the difference does not represent unreconciled items, accounting deficiencies or loss of funds, but merely reflects the distinction between:
• The balances appearing in the books of the correspondent banks (Nostro statements), and
• The balances recorded in the Bank's own books of account (mirror accounts) as at the reporting date.
Therefore, the amount disclosed under Schedule 7 appropriately reflects the balances as per the Bank's books of account and presents a true and fair view of the Bank's financial position as on March 31, 2026.
|
| |
2
|
Comments on Cash Flow Cash Flow Statement
Cash Flow from Investing Activities-(J302.29 crore)
The above has been arrived at after considering the gross increase (H469.37 crore) in the value of fixed assets (purchases: H158.56 crore plus increase due to revaluation: H310.81 crore) as 'cash outflow' and netting off the same to the extent of increase in 'Revaluation Reserve' (H310.81 crore) by treating this increase as 'cash inflow'. Since the increase in revaluation reserve is a 'non-cash item', the same should not have been shown in the Cash Flow Statement in terms of Accounting Standard-3.
Thus, to derive the 'cash flow from investing activities' while preparing the 'cash flow statements', the net outflow of cash on purchase of fixed assets (H158.56 crore) should only be considered.
|
During the year, the Bank reported a net movement in Fixed Assets of H469.37 crore, which included a non-cash increase of H310.81 crore arising from the revaluation of assets.
To provide transparent disclosure of this material non-cash transaction, the Bank separately disclosed the subsequent net increase in the revaluation reserve and showed the resultant cash movement in total. This presentation in the Cash Flow Statement was intended to isolate the impact of the revaluation, ensuring that only actual cash outflows for acquiring fixed assets were reflected in net investing activities.
Because this H310.81 crore adjustment is strictly non-cash, it does not affect the Bank's net cash flows, and its separate disclosure and reconciliation help readers match it with fixed asset movements. Consequently, this presentation correctly states the cash flows without causing any overstatement or understatement of cash, cash equivalents, profits, reserves, net worth, or the overall financial position of the Bank.
|
|
| |
S. No.
|
CAG Comments
|
Auditors'/Banks' Remarks
|
|
|
3
|
Comments on Disclosure
Principal Accounting policies (Schedule 17)
D.3: Advances
1. The Bank has not disclosed its accounting policy with regard to additional provisioning towards balance outstanding in respect of advances covered by any existing or future schemes/guarantees launched by Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) and National Credit Guarantee Trustee Company (NCGTC). Despite the issue being pointed out by way of CAG's comments on the financial statements of the Bank for the year 2024-25, no corrective action was taken by the Bank.
|
The additional provision maintained by the Bank in respect of guarantee-covered advances is specifically disclosed in Para 15(a) of Schedule 18. The provisioning itself is in excess of the minimum requirements prescribed under the applicable RBI norms and the relevant information has been disclosed appropriately.
|
| |
|
Notes on Consolidated Accounts (Schedule 18)
Note 15-Disclosure Requirements as per the Accounting Standards
AS-22 'Accounting for taxes on Income' - Deferred Tax (Note no. 15 (h)(b)
2. During 2025-26, the Bank adopted the Board approved (5 May 2026) Policy on recognition of Deferred Tax Assets (DTA) on the provision for doubtful debts. Accordingly, the Bank started recognising DTA on actual disallowance (100 per cent) of the provision for doubtful debts by the Income Tax Department instead of recognising the same at 50 per cent of the disallowed portion of the provision for doubtful debts, as per the past practice. Due to the adoption of new accounting policy, DTA of the Bank has increased from H69.96 crore to H188.70 crore resulting into a net impact of H118.74 crore on profitability for the current year, which has not been disclosed in the Notes to Accounts-18 contrary to the requirement of AS-1.
Further, the new Accounting Policy adopted by the bank during 2025-26 as mentioned above, has also not been disclosed under 'Consolidated Schedule 17-Principal Accounting Policies', as required under Accounting Standard 1.
|
The basis of recognition and measurement of deferred tax, as set out in Item D-9 of Schedule 17 and governed by AS-22, has remained unchanged. During the year, the Bank's assessment of the extent to which the bad-debt provision disallowed in earlier years is expected to be adjusted against future write-offs and, upon attaining reasonable certainty, and accordingly the corresponding Deferred Tax Asset was recognized. The policy approved on 05.05.2026 merely provides the operational guidance regarding the assessment of recoverability of deferred tax assets arising on account of disallowed provision for bad and doubtful debts by segregating the General ledger to align the same with applicability of Section 36(2) (v)(b) of Income Tax Act read with Section 36(1)(vii). Consequently, this represent a change in accounting estimate rather than a change in accounting policy under AS 5. The corresponding Deferred Tax Asset has been recognized prospectively, its financial impact has been duly disclosed in the accounts, and the treatment remains fully consistent with both AS-22 and the Bank's stated accounting policy.
|
|
| |
4
|
Other Comments
As per Section 394 read with provisions of Section 395 of the Companies Act, 2013, the Annual Report on the working and affairs of the Company, is required to be prepared within three months of the Annual General Meeting before which the comments of the CAG and the audit report is placed and as soon as after such preparation, be laid before both Houses of Parliament and the State Legislature together with the audit report and the comments of the CAG thereon.
Though the Bank forwarded (September 2025) its Annual Report for FY 2024-25 to the Finance Department, Government of Jammu & Kashmir for placement before the UT Legislature, the same was not forwarded to UT of Ladakh for its placement before the Parliament in terms of section 394 of the Companies Act as the Government of India is also member of the Bank through UT of Ladakh (shareholding of 4.16 per cent).
Further, Annual Report of the Bank for the year 2024-25 was neither placed before the Parliament nor the UT Legislature in violation of section 394 and 395 of the Companies Act, 2013.
|
The comments of the CAG are noted and going forward, copy of the Annual Report of the Bank shall also be forwarded to UT of Ladakh for its placement before the Parliament. Further, Bank shall make proper follow-up with the Governments of the UT's of J&K and Ladakh for placement of the Annual Report before the UT Legislature and the Parliament respectively.
|
|
| |
|
|
|
Secretarial Auditors & Secretarial Audit Report
Pursuant to Section 204 of the Companies Act 2013, your Bank has appointed CS Dhaman Kumar Pandoh, Proprietor of M/s D K Pandoh & Associates, Company Secretaries as its Secretarial Auditor to conduct the Secretarial Audit of the Bank for the FY 2025-26. The Bank provided all assistance and facilities to the Secretarial Auditor for conducting the audit. The report of Secretarial Auditor for the FY 2025-26 is annexed to this report as Annexure 3.
The appointment of M/s D K Pandoh & Associates, Practicing Company Secretaries (ICSI Firm Registration No. S2016JK420900), as Secretarial Auditor of the Bank was recommended by the Audit Committee and the Board of Directors of the Bank at their respective meetings held on July 25, 2025 and subsequently approved by the Shareholders in the Annual General Meeting held on August 26, 2025, at an overall audit fees of H90,000 (Rupees Ninety Thousands) per annum in addition to out of pocket expenses, outlays and taxes as applicable, to conduct secretarial audit of the Bank for a period of 5 (Five) years i.e. from FY 2025-26 till (and including) FY 2029-30.
Compliance with Secretarial Standards
The Bank is in compliance with all applicable Secretarial Standards as notified from time to time.
Change in the nature of business
During the year under review, there has been no change in the nature of business of the Bank.
Plan and Status of Ind AS implementation
RBI vide Circular DBR.BP.BC. No.29/21.07.001/2018-19 dated 22nd March, 2019 deferred implementation of Ind AS till further notice. However, RBI requires all banks to submit Proforma Ind AS financial statements every half year. Accordingly, Bank is preparing and submitting the Proforma Ind AS financial statements through Ind AS Project steering committee every half year after getting approval of the MD & CEO.
On April 27, 2026, the Reserve Bank of India issued the final directions on Expected Credit Loss (ECL), along with a Statement on Feedback Received from stakeholders. These were issued following the draft directions released for public consultation on October 7, 2025 and subsequent internal deliberations by the RBI. The final directions incorporate select changes and provide additional clarifications vis a vis the draft, including on the application of prudential floors, ECL computation for purchased or originated credit impaired (POCI) assets, and the determination of the effective interest rate (EIR), reflecting a calibrated refinement in the final directions. These directions are applicable w.e.f. 1st April 2027. RBI mandates banks to develop a forward-looking ECL framework that compels banks to recognise credit stress at an early stage - well before it crystallises into non-performing status.
The Bank had undertaken a preliminary diagnostic analysis of the GAAP differences between Indian GAAP vis-a-vis Ind AS. The Bank has also identified and evaluated data gaps, processes and system changes required to implement Ind AS. The Bank is in the process of implementing necessary changes in its IT systems wherever required and other processes in a phased manner.
Bank has in place a dedicated Team to ensure ECL Implementation in the Bank and is in process of procuring dedicated IT Solution for same.
Material changes and commitments affecting financial position of the Bank
There are no material changes and commitments, affecting the financial position of the Bank which has occurred between the end of the financial year of the Bank i.e. March 31, 2026 and the date of the Directors' Report i.e. August 29, 2026.
Ratings of various debt instruments
The Credit Rating and change/revision in the Credit Ratings for various debt instruments issued by the Bank from time to time, are provided in the Corporate Governance Report forming part of the Annual Report.
Employee Remuneration
The statement containing particulars of employees as required under Section 197(12) of the Companies Act, 2013 read with Rule 5 (2) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014 is given in "Annexure 2" forming part of this report.
Compensation Policy
The Bank has in place a Compensation Policy which provides the framework for compensation payable to the WTDs/CEO, MRTs, Control Function Staff, Non-Executive Directors and Non¬ Executive Chairman. This Policy has been framed in line with the guidelines issued by RBI vide its circular dated 04.11.2019 (covering WTDs/CEO, MRTs, and Control Function Staff) and relevant RBI directives governing the compensation of Non¬ Executive Directors. The policy is not fully operational due to non-approval of ESOP/ESOS by the shareholders of the Bank. It shall be fully implemented once the approval in this regard is received from the shareholders.
The policy is available at the below mentioned link:
https://www.ikb.bank.in/Investor/corporate-governance-
policies
Statutory Disclosures
The disclosures to be made under sub- section (3) (m) of Section 134 of the Companies Act, 2013 read with rule (8) (3) of the Companies (Accounts) Rules, 2014 by your Bank are explained as under:
A. Conservation of energy
The Bank remains committed to environmental sustainability and reducing its carbon footprint through the adoption of energy-efficient technologies and digital transformation initiatives. Our technology investments continue to support not only operational excellence and customer convenience but also our broader Environmental, Social and Governance (ESG) objectives.
The continued expansion of digital banking channels, data- driven operations, automation initiatives, and cloud-based platforms has significantly reduced dependency on paper- based processes and physical interactions. Advanced digital service delivery through mobile banking, internet banking, digital lending journeys, and enterprise workflow platforms has enabled the Bank to conduct operations more efficiently while minimising environmental impact.
During the year, the Bank undertook a comprehensive refresh of its desktop infrastructure across branches and offices by replacing legacy desktop systems with modern, energy-efficient computing devices. These new-generation desktops are compact, space-saving, consume significantly lower power, and offer enhanced processing capabilities. The initiative not only improves employee productivity and user experience but also contributes towards reduced electricity consumption and supports the Bank's long-term ESG and sustainability goals.
B. Technology Absorption
At J&K Bank, technology continues to remain a strategic enabler for business growth, operational resilience, customer experience enhancement, and innovation. During FY 2025-26, the Bank undertook several transformative initiatives aimed at strengthening digital capabilities, modernising core technology infrastructure, improving service reliability, and harnessing the power of analytics and artificial intelligence for data-driven decision making. These initiatives have further strengthened the Bank's digital foundation while enhancing customer service, operational efficiency, governance and risk management.
Our key achievements in technology absorption are categorised as follows:
(i) Enhancing Digital Customer Experience
The Bank continued to invest in customer-centric digital capabilities to provide a seamless and enriched banking experience across channels.
• Enhancements in mPay Delight+: Our flagship mobile banking application, mPay Delight+, received several significant feature enhancements across Android and iOS platforms. New capabilities introduced during the year include Credit Card integration and management services, digital cheque book request functionality, Re-KYC services, and integration with various social security and government-backed welfare schemes.
These enhancements further strengthen the Bank's "Bank-in-a-Pocket" proposition and improve customer convenience through self-service digital banking.
• Digital Lending Platform: The Bank successfully rolled out a cloud-hosted end-to-end Digital Lending Platform covering loan origination, underwriting, disbursement, and servicing processes. Leveraging Straight-Through Processing (STP) and real-time integrations with external ecosystems such as credit bureaus, GST databases, Income Tax systems, and Account Aggregators, the platform significantly reduces turnaround times while delivering a seamless borrowing experience across Retail, MSME, and Agriculture loan segments.
• Employee to Customer Engagement Platform
(ECEP): The Bank implemented a comprehensive Employee to Customer Engagement Platform to create a unified view of customer relationships across sales, service, and marketing functions. The platform facilitates intelligent lead management, targeted campaigns, customer segmentation, and omni-channel customer engagement while leveraging artificial intelligence for personalised interactions and improved customer service outcomes.
(ii) Driving Process Automation and Efficiency
The Bank continued its journey towards operational
excellence by adopting enterprise-wide automation and
modern service management capabilities.
• Implementation of Enterprise IT Service Management (ITSM) Solution: During the year, the Bank implemented a state-of-the- art Enterprise IT Service Management (ITSM) platform to establish standardised and automated management of technology services across the organisation. The solution provides an integrated framework covering Incident Management, Problem Management, Change Management, Service Request Management, Knowledge Management and Service Level Monitoring.
The platform enables centralised tracking of technology operations, faster incident resolution, improved governance, enhanced service quality, and optimised utilisation of IT resources. By introducing industry-standard service management practices, the Bank has enhanced operational resilience, reduced downtime, strengthened accountability, and improved overall service delivery to internal and external stakeholders.
• Enterprise Application Performance Monitoring: To
further improve digital service reliability and customer experience, the Bank introduced a comprehensive Application Performance Monitoring framework for critical business applications and digital channels. The solution provides round-the-clock monitoring of
key platforms including Core Banking System (CBS), Mobile Banking, Internet Banking, UPI, Payment Systems and other customer-facing services.
The platform enables proactive identification of performance bottlenecks, faster fault detection and resolution, real-time visibility into application health, and improved service availability. This initiative significantly strengthens the Bank's ability to deliver uninterrupted digital banking services and enhances customer experience across all critical channels.
(iii) Strengthening Core Infrastructure and Fostering Innovation
The Bank continued to modernise its technology backbone through strategic investments in scalable, resilient, and high-performance infrastructure.
• Core Banking Transformation - Redis Enterprise Cache Implementation: As part of the Bank's long¬ term "Hollow the Core" strategy, a Redis Enterprise in-memory caching platform was introduced to optimise Core Banking System (CBS) performance. The solution creates a synchronised high-speed cache layer containing frequently accessed customer and account information, thereby offloading a substantial volume of non-financial enquiry and data retrieval requests from the CBS database.
By reducing repetitive query loads on the Core Banking platform, the initiative improves transaction processing efficiency, enhances system scalability, lowers infrastructure stress, and significantly improves response times experienced by customers across digital channels including Mobile Banking, Internet Banking, UPI and API-based services. This initiative represents an important milestone in the Bank's gradual transition towards a modern composable banking architecture.
• Desktop Infrastructure Modernisation: The
Bank completed a large-scale refresh of desktop infrastructure through deployment of modern, secure, and high-performance endpoint devices across its branch and office network. The initiative improved user productivity, enhanced cybersecurity posture through migration to contemporary operating systems, ensured compliance with evolving technology standards, and provided a future-ready computing environment for employees.
(iv) Data, Analytics and Artificial Intelligence:
Recognising data as a strategic enterprise asset, the Bank undertook significant investments to build advanced analytics capabilities and foster a data-driven culture.
• Data Insights and Analytics Platform: The Bank established a cloud-native Data Insights and Analytics Platform to consolidate enterprise-wide data from
core banking systems, digital channels, customer interactions, lead management systems, contact centre operations, and external data sources into a unified analytics ecosystem.
The platform has enabled the deployment of multiple Artificial Intelligence and Machine Learning driven use cases spanning customer growth, risk management, service excellence, cross-sell opportunities, customer segmentation, forecasting, customer retention, complaint analytics, liquidity management, and portfolio monitoring. The solution empowers business units with predictive insights and real-time decision support, enabling proactive identification of opportunities and risks.
The initiative is expected to deliver long-term benefits through enhanced revenue generation, improved customer engagement, better risk management, optimised cash and liquidity planning, accelerated digital adoption, and stronger business decision¬ making. Furthermore, it lays the foundation for the Bank's transformation towards an AI-enabled and data-driven operating model while strengthening alignment between business, technology, and analytics functions.
C. Foreign Exchange Earnings and Outgo
The Foreign Exchange earned in terms of actual inflows
during the year and the Foreign Exchange outgo during
the year in terms of actual outflow. During the Year ended
March 31, 2026 the Bank earned H1493.30 lacs and spent
H128.36 lacs.
1. Except as reported in para 16 (m) of Schedule 18, no significant and material orders were passed by the regulators or courts or tribunals impacting the going concern status of the Bank's operations in future.
2. No Stock options were issued to the Directors of your Bank.
3. There has been no change in the nature of business of the Bank.
4. Being a banking company, the disclosures relating to deposits as required under Rule 8 (5)(v) & (vi) of the Companies (Accounts) Rules, 2014, read with Section 73 and 74 of the Companies Act, 2013 are not applicable.
5. There is no application or proceeding pending against the Bank under the Insolvency and Bankruptcy Code, 2016 during the year under report. Banks and Financial institutions presently do not come within the purview of IBC 2016.
6. There was no instance of one-time settlement with any other Bank or financial institution during the year under report.
Annual Return
I n accordance with the provisions of Companies Act, 2013, the Annual Return of the Bank for the financial year 2025-26 in the prescribed Form MGT-7 is available on the official website of the Bank at:https://jkb.bank.in/investor/ financials/annualReturns.
Unclaimed Deposits
Jammu & Kashmir Bank Limited operates as a scheduled commercial bank under the regulatory oversight of the Reserve Bank of India. Pursuant to RBI's extant guidelines, any deposit that has remained dormant and unclaimed by the account holder for 10 (ten) consecutive years is required to be moved by the Bank into the Depositor Education and Awareness ("DEA") Fund, which is administered by the RBI.
In line with the RBI's Depositor Education and Awareness Fund Scheme, 2014, and subsequent amendments issued thereunder, the Bank carries out periodic transfers of all such long-outstanding, unclaimed deposit balances to the DEA Fund. The quantum transferred during the year under review, together with the running total held with the DEA Fund as on the balance sheet date, has been disclosed under the relevant notes forming part of the financial statements.
Account holders whose balances stand transferred to the DEA Fund are not deprived of their right to the funds - they may approach the Bank at any point in time to lodge a claim for the amount, along with interest as applicable under RBI norms. To facilitate this, the Bank has published a detailed claim procedure and a dedicated search portal on its official website and has also equipped its branch network to assist customers in retrieving such balances.
In addition, the Bank is an active participant on the RBI's centralised web portal - Unclaimed Deposits - Gateway to Access information ("UDGAM") - which enables members of the public to search for unclaimed deposits/accounts across multiple banks at a single place. Customers and their legal heirs can use the UDGAM portal to locate any unclaimed balances lying with the Bank and thereafter approach the respective branch to complete the claim/ settlement process as per the Bank's laid-down procedure.
Directors Responsibility Statement
Pursuant to Section 134 (3) (c) of the Companies Act, 2013, the Board of Directors hereby state that:
(a) I n the preparation of the annual accounts, the applicable accounting standards had been followed along with proper explanation relating to material departures;
(b) accounting policies have been selected and applied consistently. Reasonable and prudent judgements and estimates have been made so as to give a true and fair view of the state of affairs of the Bank at the end of the financial year and of the profit and loss of the Bank for that period;
(c) proper and sufficient care has been taken for the maintenance of adequate accounting records in accordance with the provisions of the Act for safeguarding the assets of the Bank and for preventing and detecting fraud and other irregularities;
(d) the annual accounts have been prepared on a going concern basis;
(e) internal financial controls have been laid down to be followed by the Bank and such internal financial controls are adequate and operating effectively; and
(f) proper and adequate systems are in place to ensure compliance with the provisions of all applicable laws and that such systems are adequate and operating effectively.
Adequacy of Internal Financial Controls related to Financial Statements
The Bank has adequate internal controls and processes in place with respect to its financial statements which provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements in accordance with Generally Accepted Accounting Principles. These controls and processes are driven through various policies, procedures and certifications. The control environment of the Bank is adequate enough to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Bank's financial statements. The processes and controls are reviewed periodically.
Requirement for maintenance of Cost Records
The cost records as specified by the Central Government under section 148(1) of the Companies Act, 2013 are not required to be maintained by the Bank.
CEO & CFO Certification
In terms of Regulation 17(8) of the Listing Regulations, the certification by the Mr. Amitava Chatterjee, Managing Director and Chief Executive Officer and Mr. Ketan Kumar Joshi, Chief Financial Officer of the Bank on the financial statements and internal controls relating to financial reporting has been obtained and was placed before the Board in its meeting dated 05th May, 2026
Divergence in asset classification and provisioning for NPAs
Based on the condition mentioned in RBI circular, no disclosure on divergence in asset classification and provisioning for NPAs is required with respect to RBI's supervisory process for the year ended March 31, 2026.
Customer complaints and grievance redressal
Details of customer complaints and grievance redressal is reported in Schedule 18 - Notes on Accounts of the Financial Statements, which form part of the Annual Report.
Compliance with Maternity Benefit Act, 1961
The Bank has complied with the applicable provisions of Maternity Benefit Act, 1961 for female employees of the Bank with respect to leaves and maternity benefits thereunder.
Acknowledgements
The Directors thank the valued customers, Shareholders and well-wishers of the Bank in India and abroad for their goodwill, patronage and support. The Directors acknowledge with gratitude the valuable and timely advice, guidance and support received from Government of India, Government of UTs of Jammu & Kashmir and Ladakh, Reserve Bank of India, Securities and Exchange Board of India (SEBI), Insurance Regulatory Development Authority (IRDA), NABARD, SIDBI, IBA, FIMMDA, FEDAI, Stock Exchanges, Ministry of Corporate Affairs, Registrar
of Companies, Comptroller & Auditor General of India, Depositors, Financial Institutions and the Central Statutory Auditors of the Bank in the functioning of the Bank.
The Directors place on record their deep appreciation of the valuable contribution of the members of the staff at all levels for the progress of the Bank during the year and look forward to their continued cooperation in realisation of the corporate goals in the years ahead.
For and on behalf of the Board of Directors
S. Krishnan Amitava Chatterjee
Part-Time Chairman MD & CEO
Place: Chennai Place: Jammu
Date: August 29, 2026 Date: August 29, 2026
|