The Directors have pleasure in presenting the 109th Report of your Company for the Financial Year (FY) ended on 31st March 2026, together with the Audited Financial Statements (both Standalone and Consolidated), Auditor’s Reports and the Comments of Comptroller & Auditor General of India on the Accounts of the Company and other Statements/ Reports attached thereto.
FINANCIAL SUMMARY & HIGHLIGHTS
| |
STANDALONE
|
CONSOLIDATED
|
| |
FINANCIAL
|
FINANCIAL
|
|
Over all Financial Results
|
RESULTS
|
RESULTS1
|
| |
FY ended 31st March
|
FY ended 31st March
|
| |
2026
|
2025
|
2026
|
2025
|
|
Surplus for the year before deduction of Finance Charges, Depreciation and Tax
|
42,072
|
37,970
|
39,715
|
36,261
|
|
Deduct there from:
|
|
|
|
|
|
i. Finance Charges and Depreciation
|
8,985
|
6,591
|
10,956
|
8,680
|
|
ii. Provision for Taxation
|
8,519
|
8,099
|
8,519
|
8,099
|
|
Profit after Tax (PAT)
|
24,568
|
23,280
|
20,240
|
19,482
|
|
Add: Transfer from Profit & Loss Account
|
1,03,726
|
94,982
|
1,48,090
|
1,34,532
|
|
Total amount available for Appropriation
|
1,28,294
|
1,18,262
|
1,68,330
|
1,54,014
|
|
Appropriations:
|
|
|
|
|
|
Dividend @ Rs.8.50 per equity share (for FY 2024¬ 25) and Interim dividend @ Rs.4.25 per equity share (for FY 2025-26)
|
21,803
|
14,536
|
21,803
|
14,536
|
|
Previous Year Rs.8.50 per equity share (for FY 2023-24)
Transfer to General Reserve
|
0
|
0
|
0
|
0
|
|
Other Adjustments
|
0
|
0
|
-11,815
|
-8,612
|
|
Minority interest / Foreign Exchange Conversion Reserve, etc.
|
0
|
0
|
0
|
0
|
|
Surplus carried forward to next year
|
1,06,491
|
1,03,726
|
1,58,342
|
1,48,090
|
|
Total of Appropriation
|
1,28,294
|
1,18,262
|
1,68,330
|
1,54,014
|
*The Board’s Report is based on Standalone Financial Statements of the Company and this information is given as an additional information to the Members.
OVERVIEW OF THE STATE OF THE
COMPANY’S AFFAIRS
• The Company recorded net turnover of Rs.2,78,459.58 Lakhs during the FY 2025-26 as against Rs.2,57,762.84 Lakhs in FY 2024-25, which is an increase of 8.03% over last year.
against Rs.31,378.99 Lakhs in FY 2024¬ 25. The increase is majorly attributable to the performance by Travel & Vacation and Logistics businesses.
• The Reserve and Surplus of your Company increased to Rs.1,38,448.31 Lakhs as on 31st March 2026 as compared to Rs.1,35,694.55 Lakhs as on 31st March 2025.
CHANGE IN THE NATURE OF BUSINESSES
There is no change in the nature of businesses of the Company during the FY 2025-26.
TRANSFER TO RESERVES
During the FY 2025-26, no amount has been transferred to General Reserve.
SHARE CAPITAL
The paid-up Equity share capital of the Company as on 31st March 2026 stood at Rs.1,71,00,38,460 consisting of 17,10,03,846 Equity Shares of Rs.10/- each fully paid up. During the FY 2025¬ 26, the Company had not issued any share with differential voting rights nor had granted any stock option or sweat equity share.
DIVIDEND
During the FY 2025-26, the Company declared and paid an interim dividend of Rs.4.25 (Rupees Four and Paise Twenty-Five only) per fully paid- up equity share on 19th March 2026 through electronic mode. The dividend was paid to those shareholders whose names appeared in the records of the Company as on the cut-off date, being Wednesday, 11th March 2026 (end of day).
Further, dividend of Rs.4.25/- (Rupees Four and Paise Twenty-Five only) per fully paid up Equity Share, on the entire paid up equity share capital of the Company has been recommended by the Board of Directors for the FY 2025-26 (in addition to the interim dividend already paid), for declaration by the Members at the ensuing 109th Annual General Meeting (AGM) to be held on 21st September 2026. The dividend, if declared, will be paid within statutory time limit of 30 days from the date of such declaration by way of electronic mode to those Shareholders who would be holding shares of the Company as on the cut-off date i.e. Monday, 14th September 2026, (end of day). In respect of shares held electronically, dividend will be paid to the beneficial owners, as on the cut-off date i.e. Monday, 14th September 2026, (end of day) as per details to be furnished by their respective Depositories, i.e., either Central Depository Services (India) Ltd. or National Securities
Depository Ltd. As per Securities and Exchange Board of India (SEBI) Master Circular dated 6th February 2026, in respect of security holders, holding shares in physical form and whose Folios do not have PAN and KYC details, any payment of dividend shall be made electronically only upon complying with the requirements stated in Para 20.1 of the said Master Circular. The dividend to be paid shall be subject to Tax Deducted at Source and other applicable provisions of the Income Tax Act, 2025.
The trend of dividend declared and paid by the Company in the past and paid/recommended for the FY 2025-26 is depicted below:
DIVIDEND DISTRIBUTION POLICY
The Dividend Distribution Policy of the Company is uploaded on the Company’s website at the link:
https://www.balmerlawrie.com/storage/codes- policies/Doc 1741870151.pdf
The dividend recommended by the Board is in line with the above policy.
MATERIAL CHANGES AND COMMITMENTS AFFECTING THE FINANCIAL POSITION OF THE COMPANY OCCURRED BETWEEN THE END OF THE FINANCIAL YEAR AND THE DATE OF THE REPORT
There have been no material changes and commitments affecting the Financial Position of the Company occurred between the end of the FY 2025-26 and the date of the report.
MANAGEMENT DISCUSSION AND ANALYSIS REPORT
The Management Discussion and Analysis
Report as per the provisions of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 ("the Listing Regulations”) and Guidelines on Corporate Governance for Central Public Sector Enterprises, 2010 by Department of Public Enterprise (DPE) is attached separately as ‘Annexure- 1’.
CONSOLIDATED FINANCIAL STATEMENTS
The Financial Statements and Results of your Company have been duly consolidated with its Subsidiary, Associate(s) and Joint Ventures, pursuant to applicable provisions of the Companies Act, 2013 ("the Act”) & allied Rules, the Listing Regulations and Indian Accounting Standards (Ind-AS).
Further, in line with first proviso to Section 129(3) of the Act read with the allied Rules, Consolidated Financial Statements prepared by your Company include a separate Statement in Form ‘AOC-1’ containing the salient features of the Financial Statement of your Company’s Subsidiary, Associate(s) and Joint Ventures, which forms part of the Annual Report.
REPORT ON SUBSIDIARY, ASSOCIATES AND JOINT VENTURE COMPANIES AND THEIR CONTRIBUTION TO THE OVERALL PERFORMANCE IN THE COMPANY
The Company had adopted Policy for determining ‘Material subsidiaries’ with effect from 28th March 2015. During the FY 2018-19, the Company had revised the Policy for determining Material Subsidiaries in terms of the amended Listing Regulations w.e.f. 1st April 2019. Further, during the FY 2024-25, the Company had again revised the Policy for determining Material Subsidiaries in terms of the amended Listing Regulations w.e.f. 10th February 2025. The Policy may be accessed on the Company’s website at the link:
https://www.balmerlawrie.com/storage/codes- policies/Doc 1741869874.pdf
As per the aforesaid policy, Visakhapatnam Port Logistics Park Limited does not appear to be Material Subsidiary of your Company.
The contribution to the income of Balmer Lawrie & Co. Ltd. from Subsidiary, Associate(s) and Joint Venture Companies are as under:
|
Name
|
Amount (Rs. in Lakhs)
|
Nature
|
|
Balmer Lawrie (UAE) LLC
|
3039.75
|
Dividend
|
|
Balmer Lawrie-Van Leer Ltd.
|
344.05
|
Dividend
|
|
AVI-Oil India Private Ltd.
|
310.50
|
Dividend
|
|
Balmer Lawrie (UAE) LLC
|
733.49
|
TSMS Fees
|
FINANCIAL STATEMENT OF SUBSIDIARY COMPANY
In line with the provisions of Section 136 of the Act, your Company has placed audited accounts of its Subsidiary on its website -https:// www.balmerlawrie.com/storage/files/item-04- audited-annual-accounts-dt-06052026-of-vplpl- fy2025-26.pdf
Members shall be provided the financial statement of the Subsidiary Company as per requisitionmade by them in writing.
A brief write-up about the Subsidiary, Associates and Joint Venture Companies of your Company, inter-alia, reporting about their respective performance, financial position and other significant events is presented hereunder:
REPORT ON SUBSIDIARY
Visakhapatnam Port Logistics Park Limited [VPLPL] - Subsidiary
Visakhapatnam Port Logistics Park Ltd., a 60:40 Joint Venture between Balmer Lawrie & Co. Ltd. (BL) and Visakhapatnam Port Authority (VPA), operates a dynamic Multimodal Logistics Hub (MMLH) in Visakhapatnam.
This state-of-the-art facility includes:
• A Container Freight Station (CFS), designed to handle EXIM cargo efficiently.
• An Open yard storage facility, providing ample space for diversified cargos.
• 1 EXIM and 1 Domestic warehouse with advanced automation for maximising efficiency.
• A temperature-controlled storage solution offering frozen and chilled chambers capable of handling 3,780 pallets for both EXIM and Domestic cargo.
• 1.30 KM Rail Siding, allowing it to handle up to 4 rakes per day, thus, ensuring seamless transportation logistics.
The MMLH caters to both bonded and non¬ bonded cargo and offers value-added services such as customs clearance, sorting, grading, aggregation, disaggregation and freight handling. The MMLH project was chosen to be developed in Visakhapatnam, due to the presence of Natural Port, which acts as a gateway to the vast industrial market of the far-east countries.
During the FY 2025-26:
(i) CFS business segment handled 5006 TEUS of Export cargo and 9084 TEUS of Import cargo, generating a revenue of Rs.1339 Lakhs, as compared to revenue of Rs.1589 Lakhs, earned in the previous FY 2024-25.
(ii) Railway Siding business segment handled 149 rakes as against 62 rakes handled in the previous FY 2024-25. This business segment experienced a growth of 140%, in terms of number of rakes handled by the JVC, thereby generating a revenue of Rs.207 Lakhs as against Rs.145 Lakhs earned in the previous FY 2024-25.
(iii) Closed Warehouse business segment operated with 100% capacity utilisation thereby generating a revenue of Rs.130 Lakhs, as compared to revenue of Rs.114 Lakhs, earned in the previous FY 2024-25.
(iv) Open Yard business segment operated with 100% capacity utilisation thereby generating a revenue of Rs.217 Lakhs as compared to revenue of Rs.318 Lakhs earned in the previous FY 2024-25. Though the capacity utilisations in both the years were the same,
the revenue declined in the FY 2025-26, since there was no utilisation of the undeveloped portion comprising of 11.5 acres of land for the whole year, which falls under this segment.
(v) TCW business segment was not operational due to urgent repairs, which could not be carried out due to financial constraints.
During the FY 2025-26, VPLPL was able to maintain its EBITDA at Rs.544 Lakhs (Previous FY 2024-25: Rs.543 Lakhs) by decreasing operating and administrative expenses thereby resulting in decrease of loss from Rs.1671 Lakhs (FY 2024¬ 25) to Rs.1570 Lakhs (FY 2025-26).
To ensure long term operational stability and better asset utilisation, VPLPL has entered a Strategic Alliance Management Operator (SAMO) contract with Bothra Shipping Services Private Ltd., with effect from 1st April 2026. This contract is for a period of 10 years with 5 years lock-in, which is extendable for another period of 5 years. Under this SAMO arrangement, the JVC will get a fixed monthly fee with escalation applicable from the 4th year and variable fee, subject to monthly volume handled by the SAMO operator. This will help VPLPL in timely servicing of its loan taken from Power Finance Corporation Ltd. and is expected to have positive bottom-line in the next few years.
REPORT ON JOINT VENTURES/ASSOCIATE(S)
Balmer Lawrie (UAE) LLC (BLUAE)
The FY of operation for BLUAE is calender year and hence this report is for the period of January to December 2025.
The overall performance and the financial results for the year 2025 was commendable in view of continuing adverse geopolitical situation and significant decrease in raw material prices.
Increased sales volumes were achieved in most of the major product segments. The turnover for the year increased moderately in spite of decrease in raw material prices and consequential decrease in selling prices and driven mainly by increase in sales volumes in almost all product categories.
Due to this reason, the Net profit margin decreased marginally in 2025 as compared to 2024.
The Company has set and embarked on an ambitious Sales target in two phases, by 2027 and by 2030. In order to achieve these targets, the Company has major expansion projects lined up for commissioning in 2026 & 2027.
The Company continues to give utmost importance to people focused growth and customer focused approach.
Elegant Industries LLC
The performance of Elegant Industries LLC, as subsidiary of BLUAE was highly commendable in the third year of operations under the fold of Balmer Lawrie (UAE) LLC. Elegant Industries LLC could achieved highest ever sales performance in volumes in 2025. Significant improvement in operations and performance was achieved in the year 2025.
Balmer Lawrie-Van Leer Ltd. (BLVL)
BLVL is a Joint Venture between BL and M/s. Greif International Holding B. V.
The FY 2025-26 witnessed geopolitical tensions, shifts in trade, supply chains disruption and uneven economic growth. The company emerged with an impressive performance for the consecutive year prioritising resilience, productivity and trust- based decisions. The company believes in strong customer relationships across all the segments as a catalyst for long-term value creation.
The company focused on high-quality, innovative products and customised packaging solutions aligned with principles of circular economy. BLVL strived for all round growth as a Steel and Plastic packaging business solution provider to industries like lubricants, leather chemicals, specialty chemicals, construction chemicals, fine chemicals, bitumen, food, aromatic, inks, paint and automobiles. The company has taken constructive steps to increase production of rubber products thereby opening new global avenues. The food packaging, automotive components and rubber segment manufacturing capabilities were increased on completion of dedicated
manufacturing facilities at Bengaluru, Pune and Dehradun.
BLVL earned a revenue of Rs.543.25 Crores and PBT of Rs.51.30 Crores in FY 2025-26. The Steel drum closures in Mumbai and Bengaluru have been impacted due to reduction in exports. Revenue and volume of rubber products have grown as compared to last year. The Plastic Divisions at Turbhe, Dehradun, Dahej and Chennai were able to keep the operational cost in control and increase its margins in the current year. The combined overall PBT of both Steel Drum Division and Plastic Drum Division was higher as compared to that of the previous year. BLVL Plastic division is contemplating to widen its footprint in the eastern part of India.
During the year, BLVL broadened its sustainability agenda with greater adoption of renewable energy, enhanced energy efficiency and circular economy practices. The mandatory use of recycled plastic and reusable packaging is adopted by the Company despite ambitious recycled content targets, challenge of collection, segregation and quality recycle availability.
Avi-Oil India Private Ltd. (AVI-OIL)
Avi-Oil India Private Limited is a joint venture of Indian Oil Corporation Limited, BL (both Public Sector Units) and Neden Holding B.V., Netherlands (NYCO Group, France). The motto is to provide AVI-OIL’s customers with high- quality products, first-class support and technical expertise. It invests a lot of effort in R&D to deliver the most innovative solutions combining safety and environmental performance.
AVI-OIL’s vision is to leverage its technical knowledge, innovation-oriented mindset and chemical manufacturing capability to be a global provider of solutions for the markets they choose to serve. The product segments are:
• Civil aviation lubricants
• Military lubricants complying with international specifications
• Ground gas turbines lubricants
• Synthetic ester base stocks for lubricants, plasticizers, dielectric fluids
• Synthetic lubricants for industrial and automotive applications
• NYCOGREEN: environmentally considerate and biodegradable esters and lubricants
During the FY 2025-26, AVI-OIL achieved an increase in net sales of 34% from Rs.12,447 Lakhs for FY 2024-25 to Rs.16,699 Lakhs for current FY 2025-26 with a volume increase of 25.4% from 1,946 KL for previous FY 2024-25 to 2,441 KL for FY 2025-26.
PT Balmer Lawrie Indonesia (PTBLI)
PTBLI is a 50:50 Joint Venture Company between "PT Imani Wicaksana”, Indonesia and "Balmer Lawrie & Co. Ltd.”, India. The business of the Joint Venture is to manufacture and sale of Greases and Lubricants in Indonesia and adjoining regions.
PTBLI has 3 (three) business verticals:
• Industrial & Direct B2B
• Retail Channel Business
• Contract Manufacturing Business
The FY 2025-26 witnessed decline in top line by around 14% (57 Billion I DR in FY 2025-26 against 66 Billion IDR in FY 2024-25) resulting in net loss of 15 Billion IDR in FY 2025-26 against a net loss of 18 Billion IDR in last FY 2024-25. The corresponding volume declined by 11% (1941 MT/KL in FY 2025-26 against 2185 MT/KL in FY 2024-25). The decline in top line is mainly due to the decrease in total volume in FY 2025-26 w.r.t. FY 2024-25 and also because of drop in sales of Grease, which contributes more to sales turnover vis-a-vis oil.
The JV witnessed major challenges in meeting customer requirement with higher credit period typical of Indonesia market and had to be selective in servicing customers owing to severe pressure in the cash flow and high over-head cost ever since the Pertamina business went away from PTBLI in 2022 which used to account for nearly 80% of the volume with 30 days credit term.
Indonesia continues to be a hub for economic growth in SE Asia and is currently witnessing stiff competition from major international players in Lubricants to grow their business in this market, which will require further investments and promotional cost by every player interested in growth in this market.
In order to exploit the market potential which requires capital infusion and fresh investment, PTBLI’s Board has decided to bring in a strategic partner to achieve this objective and submitted the proposal for approval to the concerned Ministry. It may be expected that this exercise will be completed by the end of FY 2026-27.
The Board of Directors of BL, at its Meeting held on 6th August 2025, approved the proposal for disinvestment of part or entire equity stake held by BL in PTBLI to a suitable Strategic Investor/Partner, subject to receipt of necessary approvals from the concerned Ministries, Government authorities and other regulatory bodies, as applicable. Requisite approval(s) and direction(s) from the concerned Ministry are awaited.
CESSATION(S)/CHANGE IN SUBSIDIARY/ ASSOCIATE/JOINT VENTURE COMPANIES DURING THE YEAR
During the FY 2025-26, there were no instances of cessation / change in Subsidiary / Associate Joint Venture Companies.
MEMORANDUM OF UNDERSTANDING (MOU)
MOU for FY 2024-25 -
Every year, your Company signs an MOU with the Government of India, Ministry of Petroleum and Natural Gas based on guidelines issued by the Department of Public Enterprises (DPE). The MOU targets include revenue from operations, operating profit to revenue, PAT/Net Worth, capital expenditure, receivable management, capacity utilisation and research and development initiative, etc. Periodic review on achievement of MOU was carried out throughout the year. MOU evaluation for the FY 2024-25 has been received and the MOU rating of the Company for the FY 2024-25 was ‘Very Good’.
BL’s performance in FY 2025-26 in some of the main parameters of MOU 2025-26 is provided below:
a. Achievement against Physical Parameters-• Production of Barrels and Drums-
SBU:Industrial Packaging has achieved production of 49.12 Lakhs Barrels and Drums in FY 2025-26.
• Production of Greases & Lubricants-
SBU:Greases and Lubricants has achieved production of 34294 MT/KL Greases and Lubricants in FY 2025-26.
• Sale of Airline Tickets- Travel and Vacations business has achieved booking of 36.85 Lakhs tickets in FY 2025-26.
• Handling of Marine Containers (TEU) at CFSs- The CFSs have handled 180479 number of containers (TEUs) in FY 2025¬ 26.
b. Exports / Income from Overseas / Import Consumption - The details pertaining to export consumption is covered in Note no. 42.15 of Standalone Financial Statements for FY 2025-26.
c. Expenditure on R&D (including Innovation Initiatives- The details pertaining to expenditure on R&D is already covered in this Report.
d. Onboarding on TReDS platforms- Details of BL’s registration on TReDS platform is as below-
|
TReDS Platform Name
|
Registration
Date
|
|
INVOICEMART (A.TReDS Limited)
|
29th June 2018
|
|
RXIL (Receivables Exchange of India Ltd)
|
13th November 2024
|
|
M1 Exchange (Mynd Solutions Pvt Ltd)
|
14th November 2024
|
|
DTX (KredX Platform Pvt Ltd)
|
17th November 2025
|
|
C2treds (C2FO Factoring Solutions Pvt Ltd)
|
26th November 2025
|
e. Timely payment to MSE vendors (directly or through TReDS) within prescribed timelines under the MSMED Act, 2006- During the FY 2025-26, BL made timely payments to MSE vendors. No payment was made beyond 45 days and no payment are pending beyond 45 days from date of actual delivery of goods and/or services (or from the date of resolution of objection, where objections are raised by the buyer in writing within 15 days of delivery/ services).
f. Procurement through GeM as a percentage of total procurement- During the FY 2025-26, BL including its Subsidiary Company procured Rs.841.96 Crores through GeM which is 40.62% of its total annual procurement of Rs.2072.57 Crores.
g. Procurement from MSE (including Subsidiary Company) along with the break¬ up of procurement from MSEs-
Total Annual value available for procurement from MSE in FY 2025-26 was Rs.388.62 Crores.
Procurement done through MSE was Rs.286.49 Crores in FY 2025-26.
Procurement done through SC/ST owned MSE was Rs.3.87 Crores in FY 2025-26.
Procurement done through Women MSE was Rs.6.91 Crores in FY 2025-26.
h. Health and Safety Initiatives for Human Resources- The details pertaining to Health and Safety Initiatives for Human Resources is already covered in this report.
MOU evaluation for FY 2025-26 shall be performed in FY 2026-27 as per the Guidelines issued by the Department of Public Enterprises.
HUMAN RESOURCE MANAGEMENT (HRM)
BL continues to recognise its people as key to business performance. The Company’s
HR framework focuses on ensuring capability availability, strengthening leadership pipeline and maintaining a fair, transparent and compliant people ecosystem. HR policies and processes are periodically reviewed and aligned with business requirements to enable effective execution across units and functions.
During FY 2025-26, the HR focus remained on strengthening talent acquisition for critical roles, scaling learning and development interventions including digital and external platforms, sustaining employee engagement and well-being initiatives and ensuring disciplined performance management through the e-PMS framework. The approach has been to build business focused organisational capability while maintaining process integrity and alignment with Government Guidelines.
Talent Acquisition
The Company continues to uphold a fair, equitable and transparent approach to talent acquisition. During the year, the recruitment process was further strengthened through enhanced use of technology and continued emphasis on automation, including Robotic Process Automation (RPA), resulting in improved efficiency. Further improvement is expected with migration to SAP S4 HANA environment for a more streamlined e-recruitment system.
BL is committed to providing equal employment opportunities to all eligible candidates across the country. Vacancies are advertised through Hindi and English language national dailies and regional newspapers and are also hosted on the Company’s website. Reputed online job portals and professional networking sites are used for enhanced outreach.
The Company continues to engage experienced professionals at middle and senior levels along with entry-level hiring. During the year, recruitment of Diploma Engineers was undertaken through all India advertisement and written tests. Recruitment of Graduate Engineers and MBA (Equivalents) as Executive Trainees has been planned to augment the talent pipeline.
The Company adheres to Presidential directives with regard to reservation of posts and applicable relaxations / concessions.
A structured onboarding framework was implemented for supervisory trainees which included induction inputs, leadership interaction and familiarisation with Company operations.
The Company has successfully inducted 37 (Thirty-Seven) Executives and 31 (Thirty-One) Officers (Non-Unionised Supervisors) during the year to reinforce the Company’s performance and bolster the Company’s capabilities in all business areas.
Learning and Development
BL aligns its learning and development initiatives with the strategic goal of enhancing organisational capability and productivity. The Company continues to invest in building technical, functional and leadership competencies in line with evolving business requirements, while ensuring statutory, safety and well-being training for compliance and a culture of health and safety.
To strengthen learning delivery and accessibility, digital learning initiatives have been expanded through SCORM-based and modular content. Online modules support induction of lateral hires as well as awareness on Purchase / Procurement procedures and Cyber Security. The Company also leverages centralised Government capacity building initiatives such as the Karmyogi platform and nominates officers to external programmes including SCOPE’s DAKSH for senior leadership development.
To foster a robust learning culture and enhance performance, the Company has developed SCORM-based and movie-based digital learning modules tailored to meet specific business needs. Online modules have been created for induction of lateral hires and for creating awareness of business domains, functions, policies as also awareness on emerging concepts viz. Cyber Security.
The Company continues its focus on leadership development and inclusion through the Women Leadership Development Program ‘Pragati’, aimed at equipping female employees with the skills and
confidence to take on larger roles, thereby building a pipeline of future women leaders.
During the year, the Company sustained its focus on continuous capability building. Total of 2500+ training days were delivered through a mix of in¬ house and external programs across employee categories, reflecting its commitment to a learning- driven organisation.
Urja - Balmer Lawrie’s Wellness Initiative
The Company remains committed to fostering holistic well-being of employees.
During the year, wellness interventions were sustained under the Urja initiative, including the Corporate Yoga Program and Parenting Wellness Program, conducted at regular intervals.
The Corporate Yoga Program catered to employees and their family members, contributing to improved physical and mental well-being. The Parenting Wellness Program supported working parents by providing guidance and practical strategies to effectively balance professional and parenting responsibilities.
Managing Performance
The Company’s e-Performance Management System (e-PMS) continues to serve as a comprehensive performance management and developmental framework for Regular Employees as well as Fixed Term Contract Personnel. The framework is anchored on objective assessment of goal achievement, development of competencies and demonstration of organisational leadership values.
During the year, the Company maintained 100% online submission of ACR/APAR for all Non¬ Unionised employees, along with adherence to prescribed timelines.
The Company plans to further align the performance management system with industry best practices, as the e-Process gets migrated to SAP S4 HANA environment with desired value additions, in an effort to make the process fairer, more equitable and capable of driving business growth.
Performance related Incentives
BL continues to adhere to the Department of Public Enterprises (DPE) Guidelines for revision of pay for Public Sector Executives, including the framework for implementation of Performance Related Pay (PRP) as prescribed by the 3rd Pay Revision Committee.
Employee Engagement and Welfare
The Company fosters employee engagement through a calendar of year-round activities during significant events like Foundation Day, International Women’s Day, National Safety Week, World Environment Day, International Day of Yoga, Hindi Fortnight, Vigilance Awareness Week, Cyber Security month, festivals like Holi, Diwali, Christmas, etc. The calendar has been further enriched with the year long 160th year celebrations that commenced from 1st February 2026. Employees participate whole heartedly in such engagement programs. Some of the programs viz. Foundation Day, Diwali, etc. provide for engagement of employees’ families and children in the celebrations.
Welfare & representation of SCs, STs, OBCs, PwBDs, EWS
During the year, in the Executive & Officers (NUS) cadre, 6 (Six) employees in the SC category, 21 (Twenty-One) employees in the OBC category, 2 (Two) employees in the ST category and 9 (Nine) women employees were recruited.
The actual number of employees belonging to the following categories, group-wise, as on 31st March 2026 is given below:
|
Group
|
Regular Manpow¬ er as on 31.03.2026
|
SC
|
ST
|
OBC
[*]
|
PH
|
Wom¬
en
|
EWS
|
Mi¬
nori¬
ties
|
|
A
|
566
|
77
|
4
|
126
|
7
|
75
|
1
|
31
|
|
B
|
148
|
32
|
8
|
48
|
3
|
8
|
5
|
11
|
|
C
|
24
|
1
|
0
|
13
|
0
|
8
|
0
|
0
|
|
D
[including
D1]
|
92
|
8
|
2
|
19
|
3
|
2
|
0
|
21
|
|
Total
|
830
|
118
|
14
|
206
|
13
|
93
|
6
|
63
|
[*] On and from 08th September 1993 onwards
Implementation of The Persons with Disabilities [Equal Opportunities, Protection of Right and Full Participation] Act, 1995 and The Rights of Persons with Disabilities Act, 2016
The Company continues to comply with the provisions of the Persons with Disabilities Act, 1995 and the Rights of Persons with Disabilities Act, 2016. Reservation rosters are maintained in line with statutory requirements, including provision for 4% reservation for persons with benchmark disabilities.
The Company has in place an ‘Equal Opportunity Policy’ in accordance with the provisions of the Rights of Persons with Disabilities Act, 2016 and related Rules, ensuring non-discrimination and equal access in employment.
Employee Relations
BL continues to maintain harmonious industrial relations and remains committed to strengthening bipartite forums, grievance redressal mechanisms and participative management practices.
During the course of the year, discussions on revision of wages and service conditions were initiated with unions representing regular workers.
The collective bargaining negotiations are expected to culminate into Long Term Settlements valid for 5 years.
Implementation of Official Language
To ensure implementation of Official Language policy of the Government of India, the Company has taken several steps to promote usage of Hindi in official work. 23 workshops were organised during the year in which 378 employees were trained on usage of Hindi in Official work. Hindi Pakhwada was celebrated at all locations of the Company during the month of September 2025.
On the occasion of World Hindi Day, an all India Hindi Seminar was organised at Puducherry on 10th January 2026. We have also trained 21 employees in Hindi Prabodh, Praveen and Pragya courses. Implementation of the Official
Language Policy is top driven in the company and Hindi is used in all the activities of CSR, Company’s Foundation Day, Town Hall meetings, World Environment Day, Safety Week, Vigilance Awareness Week and International Women’s Day. For promotion of Hindi in Official work, file covers are now being printed with bilingual designations / daily routine notings.
Empowerment of Women
The Company continues to promote diversity and inclusion by ensuring representation of women employees across business verticals and regions, supported by a safe and conducive work environment.
Women employees have a significant presence across Service Businesses, particularly in Travel & Vacations.
The Company remains committed to advancing women in leadership roles, with representation at senior levels and in key business and functional positions. Initiatives such as the Women Leadership Development Program ‘Pragati’ continue to support leadership development and recognition of women employees.
During the year, International Women’s Day was marked through interactions with senior women leaders, and a Women’s Self Defence workshop. Events for participation of women were also organised as part of the 160th Foundation Day celebrations.
Welfare of the Weaker Sections
BL continues to promote diversity and inclusion in its workforce, with representation from SC/ ST/OBC communities, persons with benchmark disabilities and other under-represented sections, in line with Government guidelines.
The Company strictly prohibits employment of persons below 18 years of age, whether directly or through contractors. Age verification is undertaken at the time of recruitment, and the Company does not engage with vendors or agencies that employ child labour, mandating adherence to this standard across its value chain.
The Company follows a non-discriminatory approach in matters relating to recruitment, career progression, training, transfers and compensation. Equal opportunity is ensured across all categories of employees, while providing for affirmative action in line with constitutional and statutory provisions for SC/ST/OBC/EWS/Minority communities and persons with benchmark disabilities.
In all recruitments involving candidates from reserved categories, Selection Committees are constituted in accordance with Government guidelines, including representation from the relevant community to safeguard their interests.
Community Development and Social Welfare
During FY 2025-26, BL continued to strengthen its commitment towards building sustainable and inclusive communities through need-based, high- impact Corporate Social Responsibility (CSR) initiatives. The Company’s CSR interventions are aligned with Schedule VII of the Act and the UN Sustainable Development Goals (SDGs) contributing meaningfully to India’s inclusive and sustainable development agenda. Through its flagship CSR initiatives—BLISS (Balmer Lawrie Initiative for Self-Sustenance) and SAMBAL (Samaj Mein Balmer Lawrie)—the Company continued to improve the quality of life of underserved communities through strategic interventions in healthcare, education, skill development, livelihood, women empowerment, environmental sustainability and sports promotion.
Key Initiatives and Focus Areas1. Healthcare & Sanitation
Healthcare remained one of the Company’s key focus areas during the year. BL expanded access to quality healthcare through several flagship initiatives, including the launch of a Floating Boat Clinic in the remote riverine islands of the Sundarbans and a Mobile Health Unit serving underserved urban communities in Delhi. The Company also implemented preventive healthcare programmes covering maternal and child healthcare, menstrual hygiene management, health camps and health education.
Further strengthening inclusive healthcare, digital hearing aids were provided to children with hearing disabilities, while dedicated programmes supported the health and nutritional needs of psychosocially challenged destitute individuals. The Company also enhanced sanitation infrastructure through the construction of toilet facilities for girl students and promoted hygiene awareness in communities.
2. Education & Skill Development
Education and skill development continued to remain focused to the Company’s community development strategy. During FY 2025-26, BL established Smart Classrooms, strengthened school infrastructure through classroom construction, digital learning facilities, computer laboratories, sanitation facilities and school renovation initiatives, creating a more enabling learning environment for children.
The Company also continued its support to Skill Development Institutes (SDIs) under the aegis of the Ministry of Petroleum and Natural Gas, promoting youth employability across multiple regions. Dedicated vocational training programmes for rural women enhanced livelihood opportunities and economic self¬ reliance, while support to One Teacher Schools helped improve access to quality education in tribal and underserved communities.
3. Innovation
Demonstrating its commitment to innovation- led development, the Company also supported IIT Roorkee towards the development of the ‘Eco Spray - Autonomous Smart Pesticide Sprayer’, promoting sustainable and technology-driven agricultural practices.
4. Environmental Sustainability & Community Well-being
BL continued its efforts towards environmental sustainability and community well-being through Swachh Bharat initiatives, cleanliness drives, sanitation awareness campaigns, plantation programmes and community
engagement activities across its operational locations. During the FY 2025-26, the Company planted around 15,000 saplings, including mangrove plantations in the Sundarbans, contributing to biodiversity conservation, climate resilience and ecological restoration while promoting environmental stewardship among local communities.
Sports Promotion
The Company continues to encourage employee participation in sports activities. BL is a member of the Petroleum Sports Promotion Board (PSPB) and provides necessary support for promotion of sports and related activities.
The Company also organises inter-unit sports events to promote fitness, teamwork and employee engagement. The Company also proudly provides travel related services to Indian sportspersons for attending sporting events.
Extending its commitment beyond conventional CSR, BL extended support to Olympic Gold Quest for supporting potential athletes and para-athletes preparing for the Los Angeles Olympic and Paralympic Games 2028, contributing towards India’s sporting excellence.
Centralized Public Grievance Redressal and Monitoring System (CPGRAMS)
BL continues its focus on effective grievance redressal with designated officers available at the Head Office for addressing public grievances. Details of the Grievance Redressal Officer are available on the Company’s website.
The Company also facilitates use of the Centralised Public Grievance Redress and Monitoring System (CPGRAMS), the web-based platform of the Department of Administrative Reforms and Public Grievances (DARPG), accessible through the corporate website.
Grievances are addressed through coordinated efforts with emphasis on timely and qualitative resolution. Root cause analysis is undertaken and service standards are reviewed, wherever required, to prevent recurrence.
Web link for accessing various policies of the Company
Towards better Corporate Governance and transparency, various policies of the Company including Codes of Conduct, as also various Policies viz. ‘The Whistle Blower Policy’, ‘Fraud Prevention Policy”, ‘Enterprise Risk Management Policy’ etc. are maintained online on the Company’s website. The same can be accessed on the following link -https://www.balmerlawrie. com/goverance/codes-and-policies
Disclosures regarding constitution of the Internal Committee and complaints under the Sexual Harassment of Women at Work Place (Prevention, Prohibition and Redressal) Act, 2013
Constitution of Internal Committee (IC)
The Company has complied with provisions relating to constitution of IC under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH Act, 2013), in terms of Section 134(3)(q) of the Act read with Rule 8(5)(x) of the Companies (Accounts) Rules, 2014.
The Company maintains duly reconstituted Internal Committees in all four regions namely Eastern, Western, Northern and Southern Region (Separate ICs have been constituted in Bengaluru, Hyderabad and Chennai) of the country under the POSH Act, 2013. The following is furnished in terms of the Companies (Accounts) Rules, 2014 and the POSH Act, 2013:
A. Details as per the Companies (Accounts) Rules, 2014:
i) Number of complaints of sexual harassment received in the year - Nil
ii) Number of complaints disposed off during the year - Nil
iii) Number of cases pending for more than ninety days - Nil
B. Details in terms of Section 22 of the Sexual Harassment of Women at Workplace
(Prevention, Prohibition and Redressal) Act, 2013:
a) Number of complaints filed during the Calendar Year 2025 - Nil
b) Number of complaints disposed off during the Calendar Year 2025 - Nil
c) Number of complaints pending as on end of the Calendar Year 2025 - Nil
Compliance of the provisions related to the Maternity Benefit Act, 1961
The Company has complied with the provisions related to the Maternity Benefit Act, 1961.
CORPORATE SOCIAL RESPONSIBILITY (CSR)
Annual Report on CSR Activities
1. Brief outline on CSR Policy of the Company: Vision
We are committed to serve the community by empowering it to achieve its aspirations and improving its overall quality of life.
Mission
To undertake CSR activities in chosen areas through partnerships, particularly for the communities around us and weaker sections of the society by supporting need-based initiatives.
Objectives
• To improve the health and nutritional well-being of communities by supporting preventive healthcare, maternal and child health, sanitation initiatives and strengthening public health infrastructure.
• To promote inclusive and quality education by supporting school infrastructure development, digital learning tools like smart classrooms, and awareness programs for adolescent girls.
• To enhance livelihood opportunities by
supporting skill development institutes and vocational training initiatives, particularly for women and youth, to build self-reliance and economic resilience.
• To foster environmental sustainability through plantation drives, biodiversity enhancement, and ecological awareness initiatives in both rural and urban settings.
• To support the holistic development of vulnerable populations, including orphans and differently abled individuals, through care, protection, and empowerment programs.
• To contribute to national relief and rehabilitation efforts in times of natural disasters and emergencies, aiding affected communities in recovery and rebuilding.
Guiding Principles
At BL, commitment to social responsibility is rooted in inclusive and sustainable development. We strive to uplift marginalised communities, and drive holistic growth. CSR approach is anchored in the following guiding principles:
• Affirmative action to expand opportunities for underprivileged and marginalised communities.
• Promoting gender inclusiveness across all the programs and initiatives.
• Fostering community participation and ownership to ensure long-term sustainability and impact.
• Encouraging employee engagement through voluntary participation in CSR activities.
• Enhancing visibility and knowledge sharing to inspire and benefit wider stakeholders.
• Building strong partnerships for effective design, delivery and scale of CSR interventions.
• Aligning CSR efforts with business objectives, wherever feasible to maximise relevance and impact.
• Investing in capacity building of vulnerable groups to empower them for a better future.
Corporate Social Responsibility
Corporate Social Responsibility (CSR) is an integral part of BL’s business philosophy, reflecting the Company’s belief in creating sustainable value beyond business. In line with the provisions of Section 135 of the Act, the Company undertakes CSR initiatives that contribute to inclusive development by addressing key social priorities.
BL’s CSR strategy focuses on creating meaningful and sustainable impact through interventions in healthcare, sanitation, education, skill development, women empowerment, environmental sustainability, sports promotion and innovation, etc. The Company’s CSR initiatives are aligned with Schedule VII of the Act, the Department of Public Enterprises (DPE) Guidelines, and the United Nations Sustainable Development Goals (SDGs), ensuring that its investments create long-term value for communities while contributing to inclusive and sustainable development.
The Company’s CSR initiatives are implemented under two flagship programmes:
• Balmer Lawrie Initiative for Self¬
Sustenance (BLISS): Focused on supporting vulnerable sections of society and promoting cause-based interventions that create sustainable and inclusive social impact.
• Samaj Mein Balmer Lawrie (SAMBAL):
Focused on neighbourhood community
development through initiatives in healthcare, education, skill development, sanitation, environmental sustainability and livelihood enhancement around the Company’s areas of operation.
Glimpses of Key CSR Footprint
Building on its legacy of responsible corporate citizenship, BL continues to implement impactful CSR initiatives that address critical developmental challenges while creating opportunities for inclusive growth. The company strives to leave a positive and lasting
impact on society through the following Key
CSR initiatives:
• Health and Sanitation:
Health and sanitation remained among the Company’s foremost CSR priorities during the year. BL expanded access to quality healthcare through flagship initiatives such as the Floating Boat Clinic in the remote riverine islands of the Sundarbans and the Mobile Health Unit serving underserved communities in Delhi. The Company also implemented preventive healthcare programmes covering maternal and child healthcare, community health camps, nutrition support, adolescent health and health education.
Inclusive healthcare was further strengthened through the provision of digital hearing aids for children with hearing disabilities and comprehensive care for psychosocially challenged destitute individuals.
Sanitation initiatives included the construction of toilet facilities for girl students in Government schools and bio¬ toilets facilities in public places, alongside the implementation of cleanliness and hygiene activities under Swachhata Pakhwada and Swachhata Hi Seva campaign contributing to cleaner, healthier and more dignified communities.
• Education and Skill Development:
Education and skill development continued to remain important focus areas of the Company’s CSR initiatives. During FY 2025-26, BL supported the establishment of Smart Classrooms, strengthened school infrastructure through classroom construction and renovation, and enhanced digital learning by providing computer laboratories, smartboards and other educational resources in government schools. The Company also extended support to One Teacher Schools, helping
improve access to quality education for children in tribal and underserved communities.
The Company continued its support to Skill Development Institutes (SDIs) under the aegis of the Ministry of Petroleum and Natural Gas, promoting industry-oriented vocational training and enhancing employability among youth. Skill development programmes for rural women further contributed to livelihood generation by equipping them with market- oriented skills and improving opportunities for sustainable income generation.
• Sports Initiative:
BL supported Olympic Gold Quest (OGQ) to facilitate specialised training, coaching and performance support for promising athletes and para-athletes preparing for the Los Angeles Olympic and Paralympic Games 2028, thereby contributing to India’s sporting excellence.
• Environmental Sustainability:
Environmental sustainability remained an integral part of the Company’s CSR efforts. During FY 2025-26, BL undertook plantation drives across multiple locations, planting more than 15,000 saplings, including mangrove plantations in the Sundarbans, contributing to biodiversity conservation, ecological restoration and climate resilience while encouraging environmental stewardship among local communities.
• Innovation & Technology support initiative:
Recognising the transformative potential of innovation in addressing developmental challenges, BL supported IIT Roorkee in developing the ‘Eco Spray - Autonomous Smart Pesticide Sprayer’, an innovative technology designed to promote sustainable, efficient and environmentally responsible agricultural practices.
2. Composition of CSR Committee as on 31st March 2026:
|
Sl.
No.
|
Name of Director
|
Designation / Nature of Directorship
|
Number of meetings of CSR Committee held during the year
|
Number of meetings of CSR Committee attended during the year
|
|
1
|
*Shri Abhijit Ghosh
|
Director (Human Resource and Corporate Affairs) - Chairperson
|
4
|
4
|
|
2
|
# Shri Raja Mani Uthayaraja
|
Director (Manufacturing Businesses) - Member
|
4
|
1
|
|
3
|
AShri Romon Sebastian Louis
|
Director (Service Businesses) - Member
|
4
|
Not Applicable
|
* Shri Abhijit Ghosh Director (Human Resource and Corporate Affairs), upon cessation of directorship of Independent Directors, became chairperson of the CSR Committee w.e.f. 28th March 2026.
# Shri Raja Mani Uthayaraja, Director (Manufacturing Businesses) was appointed as a Member of the CSR Committee w.e.f 6th November 2025.
A Shri Romon Sebastian Louis, Director (Service Businesses) was appointed as a Member of the CSR Committee w.e.f 28th March 2026.
Shri Harishkumar Madhusudan Joshi ceased to be an Independent Director of the Company w.e.f. 28th March 2026 and consequent to the same, he also ceased to be the Chairperson of the CSR Committee from the same date.
Shri Adhip Nath Palchaudhuri, Chairman and Managing Director, ceased to be the a Member of CSR Committee w.e.f. 6th November 2025.
3. The web-link(s) where Composition of CSR Committee, CSR Policy and CSR Projects approved by the Board are disclosed on the website of the company are mentioned herein below-
a. Composition of CSR Committee -https://www.balmerlawrie.com/goverance/committees
b. CSR Policy -https://www.balmerlawrie.com/storage/codes-policies/Doc 1741870076.pdf
c. CSR Projects approved by the Board -https://www.balmerlawrie.com/sustainability/csr
4. The executive summary along with web-link(s) of Impact Assessment of CSR Projects carried out in pursuance of sub-rule (3) of rule 8, if applicable. - Not Applicable
5. (a) Average net profit of the Company as per sub-section (5) of section 135 - Rs.26234.07 Lakhs
(b) Two percent of average net profit of the Company as per sub-section (5) of section 135- Rs.524.68 Lakhs
(c) Surplus arising out of the CSR Projects or programmes or activities of the previous Financial Years. - Nil
(d) Amount required to be set-off for the Financial Year 2025-26 if any- Nil
(e) Total CSR obligation for the Financial Year 2025-26 [(b)+(c)-(d)] - Rs.524.68 Lakhs
6. (a) Amount spent on CSR Projects (both Ongoing Project and other than Ongoing Project) -
Rs.510.18 Lakhs
(b) Amount spent in Administrative overheads - Rs.16.02 Lakhs
(c) Amount spent on Impact Assessment, if applicable. - Nil
(d) Total amount spent for the Financial Year 2025-26 [(a)+(b)+(c)]. - Rs.526.20 Lakhs
(e) CSR amount spent or unspent for the Financial Year 2025-26:
| |
Amount Unspent (in Rs.)
|
|
Total Amount Spent for the Financial Year. (Rs. in Lakhs)
|
Total Amount transferred to Unspent CSR Account as per sub-section (6) of section 135
|
Amount transferred to any fund specified under Schedule VII as per second proviso to sub¬ section (5) of section 135
|
|
Amount (in Rs. Lakhs)
|
Date of transfer
|
Name of the Fund
|
Amount.
(in Rs. Lakhs)
|
Date of transfer
|
|
526.20
|
NIL
|
NA
|
NA
|
NIL
|
NA
|
(f) Excess amount for set-off, if any:
|
Sl.
No.
|
Particular
|
Amount (Rs. in Lakhs)
|
|
(1)
|
(2)
|
(3)
|
|
(i)
|
Two percent of average net profit of the Company as per sub-section (5) of section 135
|
524.68
|
|
(ii)
|
Total amount spent for the Financial Year
|
526.20
|
|
(iii)
|
Excess amount spent for the Financial Year [(ii)-(i)]
|
1.52
|
|
(iv)
|
Surplus arising out of the CSR projects or programmes or activities of the previous Financial Years, if any
|
0
|
|
(v)
|
Amount available for set off in succeeding Financial Years [(iii)-(iv)]
|
1.52
|
7. Details of Unspent Corporate Social Responsibility amount for the preceding three Financial Years:
|
(1)
|
(2)
|
(3)
|
(4)
|
(5)
|
(6)
|
(7)
|
(8)
|
|
Sl.
No
|
Preceding
Financial
Year(s)
|
Amount transferred to Unspent CSR Account under sub¬ section (6) of section 135 (in Rs.)
|
Balance Amount in Unspent CSR Account under sub¬ section (6) of section 135 (in Rs.)
|
Amount Spent in the Financial Year (in Rs)
|
Amount tr to a Fu specifie Schedule second p sub-secti section 1 Amount (in Rs)
|
ansferred nd as d under VII as per roviso to on (5) of 35, if any Date of transfer
|
Amount remaining to be spent in succeeding Financial Years (in Rs)
|
Deficiency, if any
|
|
1
|
FY-1
|
NIL
|
NIL
|
NIL
|
NIL
|
NA
|
NIL
|
NA
|
|
2
|
FY-2
|
NIL
|
NIL
|
NIL
|
NIL
|
NA
|
NIL
|
NA
|
|
3
|
FY-3
|
NIL
|
NIL
|
NIL
|
NIL
|
NA
|
NIL
|
NA
|
8. Whether any capital assets have been created or acquired through Corporate Social Responsibility amount spent in the Financial Year: No
If Yes, enter the number of Capital assets created/ acquired - Not Applicable
Furnish the details relating to such asset(s) so created or acquired through Corporate Social Responsibility amount spent in the Financial Year:
|
Sl.
No.
|
Short particulars of the property or asset(s) [including complete address and location of the property]
|
Pin code of the property or asset(s)
|
Date of creation
|
Amount of CSR amount spent
|
Details of entity/ Authority/ beneficiary of the registered owner
|
|
(1)
|
(2)
|
(3)
|
(4)
|
(5)
|
(6)
|
| |
|
|
|
|
CSR Registration Number, if applicable
|
Name
|
Registered
address
|
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
9. Specify the reason(s), if the Company has failed to spend two per cent of the average net profit as per sub-section (5) of section 135. - Not Applicable
Shri Adhip Nath Palchaudhuri Shri Abhijit Ghosh
Chairman & Managing Director Director (Human Resource and Corporate Affairs)
(DIN 08695322) Chairperson of CSR Committee
(DIN 10042785)
BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORT
Pursuant to provisions of Regulation 34(2)(f) of the Listing Regulations, the Business Responsibility and Sustainability Report (BRSR) for the FY 2025¬ 26, containing the initiatives taken by the Company from environmental, social and governance perspective, forms part as ‘Annexure-2’ of the Board’s Report.
OCCUPATIONAL HEALTH & SAFETY (OHS)
Employee Health and Safety
Safety of our employees and people in our value chain is a core business value and is non-negotiable. This commitment extends to safeguarding the health and safety of not only our employees but also contractors, visitors, customers and any other individual impacted by our activities. We want no one to be injured at work, while travelling to work or in any other activity outside of work. By identifying healthy and safe working conditions as a risk and opportunity, your Company prioritises the well-being of the employees, complies with legal norms, maintains operational efficiency & continuity, protects brand reputation and manages costs effectively. These factors, contribute to the overall sustainability and long-term success of the Company. Our priority is to ensure a safe working environment for all our employees and workers with primary focus on safety management system, mitigation of associated hazards, regular training and mock drills, periodic risk assessment, inspections and audits and continual improvement in OHS management system. A strong safety system is in place to fulfil the Zero Harm Vision. These processes are well designed, rely on online data and are centered on the shared responsibility principle. At BL, we have set high standards of occupational safety in the premises of all our units / establishments. Regular assessment of health and safety practices and working conditions in all our plants and offices is done to identify gaps, if any and accordingly, corrective action plans are developed. Our Senior Management, along with key facility workers, are responsible for implementing necessary safety policies,
procedures and measures from the Corporate Governance Standpoint. Your Company has published a Health Safety and Environment (HSE) Manual which is being used as a reference book in plants and other establishments of your Company to ensure a robust ESG management. Major plants / units of your Company are ISO 45001 and ISO 14001 certified. All Occupational Health & Safety Standards are adhered to as per the Factories Act, 1948 & OSHWC 2020. BL has initiated automation of HSE monthly MIS data capturing with traceability to be assurance ready for FY2026-27 BRSR report core indicators.
Major initiatives / activities undertaken in FY 2025¬ 26 are as follows:
• HSE Audits were carried out in manufacturing and service units / establishment of your Company during the year and recommendations thereof were implemented. HSE training and capacity building session were organised across all the units.
• The 55th National Safety Day / Month was observed from 4th March 2026 to 10th March 2026 in all units/ establishments across the country. The week commenced on 4th March 2026, which was observed as National Safety Day, with the administering of the safety pledge and reading out of message of Chairman & Managing Director. In line with the theme, various programs were organised over the Day/ Month. The programs included extempore, quiz, mock drills, safety slogan and essay writing competitions.
ENVIRONMENTAL PROTECTION AND SUSTAINABILITY
BL is deeply committed to sustainable practices, corporate governance and social responsibility. We have taken several targets covering energy management, emission management, water management, waste management, employee health and safety, women empowerment, community development and governance commitments. Your Company has taken various initiatives to promote sustainability across its operations; from investing in solar
energy, optimising water usage and managing waste responsibly, it is committed towards the protection and conservation of the environment making an appreciable difference in reducing its environmental footprint. 1496 kWp of solar panel has been installed till date by BL. The Company’s carbon reduction strategies includes nature- based solution. BL has planted 12000 nos. of mangrove sapling as a part of its CSR intervention in Sundarbans. Major steps are taken by your Company to reduce water usage and minimise waste, such as using low flow fixtures, water free urinals, recycling wastewater, treatment via effluent plants and implementing rainwater harvesting systems including process change in manufacturing SBU. Treatment and disposal of effluents conform to the statutory requirements. Air emissions norms also strictly adhere to the norms laid down in the Environment Protection Act, 1986. Disposal of hazardous waste is done strictly as per Hazardous and Other Wastes (Management & Transboundary Movement) Rules, 2016. All Plants and major establishments of the Company are certified to environment standards ISO 14001. We are constantly focusing on minimising single use plastics within the organisation. Total 1237 MT of plastic waste was handled through EPR mechanism in FY 2025-26 as continual effort towards circular economy. BL has also initiated usage of recycled plastic in packaging. Your Company has celebrated environment day across all the offices including plants and undertaken various employee engagement initiatives under environment day theme to raise the awareness of environment conservation.
COMMUNICATIONS & BRANDING INITIATIVES
The significant internal communication and branding initiatives driven during FY 2025-26 to create employee bonding and enhance the process of information sharing in BL are as follows:
• Regular publication of the Daily Media Update (a news report for the Ministry and Top Management team, covering news on BL, news from the Oil & Gas sector and initiatives of the Government.
• Regular publication of the Weekly Media Update (a news report for employees covering news on BL, news related to GOI and PSEs and news from the verticals that we do business in); BL Online Monthly Bulletin (monthly newsletter), BL Organisational Gazette (the quarterly house magazine). These publications are available on the Company’s intranet and website.
• Internal events like celebration of Foundation Day, etc. to enhance employee engagement.
• Continuous communication on various initiatives of BL and the Government of India at the workplace.
• Development of CSR Film.
The external communication initiatives, especially
from a branding perspective and achievements
are as follows:
• Media Coverage: Corporate Reports
in business magazines / newspapers / television & online media and coverage of key organization events, CSR initiatives, etc.
• Press Meet during announcement of Annual Financial Results and post AGM.
• Branding in Exhibitions and Corporate events highlighting BL as market leader in the various businesses it operates.
• Regular updates related to company events, initiatives of Hon’ble PM and Ministry of Petroleum and Natural Gas are posted on the BL Facebook, LinkedIn and Twitter pages.
• Branding of Swachh Bharat Abhiyan and other similar initiatives.
• Branding support / Social Media campaign for SBUs: Logistics, Travel & Vacations, Cold Chain, etc.
• Support to HR Department for employee branding initiatives and participation in various industry awards.
INFORMATION TECHNOLOGY
Your organisation leverages information technology as a strategic enabler to enhance operational efficiency, optimise business processes and drive sustainable value creation. With SAP solutions already established across manufacturing SBUs, Finance and key corporate functions, the Company has built a strong digital foundation and is now embarking on the transition to SAP S/4HANA to modernise enterprise processes, improve agility and support future growth.
To ensure the successful execution of this transformation, KPMG has been engaged as the Program Management Consultant (PMC) to provide end-to-end support, including solution finalisation, implementation partner selection, program governance, risk management and post-go-live support. Following a structured evaluation process, PwC has been selected as the implementation partner and will be responsible for deploying the SAP S/4HANA solution, ensuring seamless integration, business process transformation and realization of the intended business benefits.
In parallel, the organisation is advancing several digitalisation initiatives, including e-Office and Document Management System (DMS) implementations, to streamline workflows, improve information accessibility and enhance organisational agility.
Recognising the increasing cyber threat
landscape, the Company continues to strengthen its cybersecurity posture through robust
security controls, threat monitoring, vulnerability management, identity and access governance and incident response capabilities. Regular IT security audits, employee cyber awareness programs, collaboration with the National Cyber Coordination Centre (NCCC) and participation in the Cyber Swachhta Kendra (CSK) initiative further reinforce cyber resilience.
The organisation is also evaluating the
implementation of a Customer Relationship Management (CRM) platform. The proposed CRM solution will help streamline customer engagement, strengthen sales and service processes, enhance
lead and opportunity management and provide a unified view of customer interactions across business units. This initiative is expected to improve customer experience, support data- driven decision-making and drive revenue growth.
Your organisation is actively exploring the adoption of Artificial Intelligence (AI) to enhance operational efficiency, improve decision-making and drive innovation across business functions.
Your organisation is actively undertaking initiatives to align with the requirements of the Digital Personal Data Protection (DPDP) Act, strengthening its data privacy and governance framework across the enterprise.
Your organisation maintains strong regulatory compliance while continuously enhancing and scaling its IT applications to meet evolving business and operational requirements.
PROGRESS ON PRINCIPLES UNDER ‘GLOBAL COMPACT’
Your Company is a founding member of the UN Global Compact (UNGC) and it remains committed to further the principles enumerated under the Global Compact programme. The details of various initiatives taken in this regard can be found in the ‘Communication of Progress (CoP)’ questionnaire and the ‘Message of Continued Support to Global Compact’, published online on the UNGC website.
DISCLOSURE ON IMPLEMENTATION OF RIGHT TO INFORMATION ACT, 2005
The Right to Information (RTI) Act, 2005 was enacted by Government of India with effect from 12th October, 2005 to promote openness, transparency and accountability in functioning of Government Department, PSUs, etc. AVP (Legal) is the Central Public Information Officer and Company Secretary & Compliance Officer is the First Appellate Authority under the RTI Act, 2005. Detailed information as per the requirement of RTI Act, 2005 has been hosted on the Company’s Web Portalhttps://www.balmerlawrie.com/goverance/ rti and the same is updated from time to time.
Information sought under RTI Act, 2005 is being provided within the prescribed time-frame and details of the same for the FY 2025-26 are shown in the table below: -
| |
Opening Balance as on 01.04.2025
|
Received during the Year (including cases transferred to other Public Authority)
|
No. of cases transferred to other Public Authorities
|
Decisions
where
request/
appeals
rejected
|
Decisions
where
requests/
appeals
accepted
|
Closing balance as on 31.03.2026
|
|
(a)
|
(b)
|
(c)
|
(d)
|
(e)
|
(f)
|
(g)
|
|
Requests
|
53
|
167
|
7
|
0
|
160
|
53
|
|
First
Appeals
|
1
|
21
|
0
|
12
|
9
|
1
|
(A) CONSERVATION OF ENERGY -
(i) The steps taken or impact on conservation of energy:
Energy management is a key strategic pillar in BL’s sustainabilityjourney. Energy consumption is not only a major contributor to greenhouse gas emissions but also has a significant impact on the Company’s operational costs. Accordingly, BL has adopted a comprehensive energy management strategy focused on improving energy efficiency and increasing the use of renewable energy sources.
The key initiatives undertaken are as follows:
a. Enhancing Energy Efficiency: The Company continuously strives to reduce energy consumption across its operations through process optimisation, adoption of energy-efficient technologies, implementation of energy conservation measures and recovery of waste energy wherever feasible. These initiatives have helped improve operational efficiency while reducing the overall energy footprint.
b. Increasing the share of renewable energy: BL has been steadily advancing its transition towards renewable energy over the past decade. The Company has invested in solar power projects at various locations, thereby increasing the share of clean energy in its overall energy mix. These investments have contributed to reducing dependence on conventional energy sources, lowering carbon
emissions and supporting the Company’s long-term sustainability objectives.
(ii) The steps taken by the Company for utilising alternate sources of energy:
BL installed 1496 kWp Solar Power units till date to reduce carbon footprint.
(iii) The capital investment on energy conservation equipment:
BL is focused on investing in modern technology for improving the specific energy consumption. This investment is broadly done in the areas of energy efficient motors, VFDs, LED Lights, BLDC Fans, three phase welding machines aimed at reduction of the consumption or wastage of energy.
B. TECHNOLOGY ABSORPTION -
(i) The efforts made towards technology absorption:
The Company places technology absorption and innovation at the heart of its sustainable growth, adopting automation and advanced systems to enhance speed, efficiency, energy conservation and decision-making. R&D centres monitor evolving technologies and customer needs to develop cost effective products.
SBU: Grease & Lubricants (G&L) - Advanced the development of several high-performance lubricant solutions, including the ultra-low oil separation conductor grease for overhead transmission lines, the REACH-compliant
calcium Sulphonate grease for severe water-ingress applications such as tractor puddling operations, high-pressure thread compound for gas drilling operations capable of withstanding hydrostatic pressures up to 10,000 PSI, semi-synthetic 5W-30 passenger car engine oil for BS-VI vehicles and advanced torque converter fluids designed to deliver superior load-carrying capacity, reduced wear and improved power transfer efficiency. These developments reinforce the Company’s commitment to innovation, reliability and sustainable lubrication technologies.
SBU: Industrial Packaging (IP)-
1. High tech new Neck in Barrel Manufacturing machine installed & commissioned in IP- Navi Mumbai (IPNM) plant in the FY 2025¬ 26.
2. Fume extraction system has been installed at IPNM on welding machine during the year for controlling the fume impact in the plant which is generated during shell welding operations.
3. Paint Baking Oven Automatic Loader and Unloader Conveyor system has been installed for Smooth and Efficient transfer of Barrels after Painting till FG yard via Paint Baking Oven in IP Silvassa Plant.
4. Installation and Automation of Radius conveyor and Upender in Lacquer Line in IP Silvassa plant.
5. Optimisation of Beader machine’s Hydraulic Power pack from 37kw (50hp) to 22kw (30hp) by installing energy efficient motor in IP Silvassa plant.
6. Installation of Variable Frequency Drive technology based Electrical panel with Radio remote system for EOT Crane operations in IP Silvassa plant.
7. PID Controller based Electrical Panel were Installed in Lacquer Baking Ovens in IP Silvassa plant.
8. PNG based Direct-fired lacquer baking ovens installed & commissioned in the FY 2025-26 at IP Asaoti.
9. IGBT based weld controller at GI line installed & commissioned in the FY 2025¬ 26 at IP Asaoti.
10. Additional Corrugator Machine installed & commissioned in the FY 2025-26 at IP Asaoti.
SBU: Cold Chain (CC) - Upgraded its Temperature Controlled Warehouse at Hyderabad by implementing an advanced IoT- based Temperature Monitoring System in two chambers for pharmaceutical storage.
The system provides 24^7 real-time monitoring of temperature and relative humidity with instant deviation alerts, ensuring continuous monitoring, temperature traceability and cold chain integrity. The initiative has enhanced product safety, regulatory compliance and customer confidence, reflecting BL’s commitment to smart and reliable cold chain solutions.
SBU: LI (Logistics Infrastructure)- Launched a technology-driven cold storage facility in Mumbai, enabling zoned temperature control and real-time temperature and humidity monitoring for chilled foods, pharmaceuticals, agro-products and other temperature-sensitive cargo. This capability expands SBU’s Container Freight Station (CFS) service offering into end-to-end cold-chain logistics, unlocking new revenue streams (pick-and-pack, cold distribution, regulated goods handling) and improving service reliability. A standardised rollout of similar facilities across other CFS locations is planned, delivering operational consistency, wider regional coverage and improved margins through consolidation and reduced cargo loss.
(ii) The benefits derived like product improvement, cost reduction, product development or import substitution:
The Company continually pursues incremental and fundamental innovations,
leveraging internal and external knowledge to boost throughput, reduce costs and create sustainable products. This expertise enables the development of high performance, cost- effective offerings at par with industry leaders.
SBU: IP-
1. Neck-In crimper machines have helped the division to manufacture a Goose Neck drums which is a new production for the division.
2. Fume extraction system has helped the plant to improve working conditions in the shop floor.
3. Automated Loader and Unloader conveyor system.
a) Reduced the customer complaints for bottom scratches.
b) Improved the productivity by reducing the reworks.
4. The Automated Radius conveyor ensures smooth transfer of shells efficiently and improved the productivity.
5. Direct Electrical energy savings.
6. The VFDs installed for operating CT, LT and Hoist movements in EOT crane, drastically improved the Safety of both workmen and workplace. The smooth operations improved the Productivity by reducing the breakdown calls.
7. Regular Temperature controllers were replaced by PID Controllers for smooth and efficient temperature control at ovens, Safety - Electrical interlocking facilities and Hooter cum Alarm system developed for communications.
8. PNG based Direct-fired lacquer baking oven enables faster heating and improved heat transfer. Reduced heat losses, lower PNG consumption and improve energy efficiency, enhanced product quality and productivity.
9. The IGBT-based controller at GI line reduced power consumption, improved weld quality and process stability and minimised product rejections.
10. Additional Corrugator machine eliminated changeovers between normal and W-bead production, increasing productivity and reducing power and fuel consumption caused by idle time during changeover.
SBU: Cold Chain- Occupancy sensors were installed across key operational areas for automatic lighting control. The initiative reduced power consumption, improved energy efficiency, lowered operating costs and supported the Company’s sustainability goals.
SBU: Chemicals- Since the inception of the sulpho-chlorination reaction in the SBU, the 4000 W electronic ballasts and UV lamps have been imported from Germany.
The SBU has developed a new Indian MSE vendor for substituting the above-mentioned products. The system has been stabilised and there is no variation in machine performance.
Following table shows the benefits attained-
|
Type
|
Ballast
|
UV Lamp
|
Cost
Reduction
|
|
Imported
(German)
|
Rs.21
Lakhs
|
Rs.1.6
Lakhs
|
Rs.19.4
Lakhs
|
|
Indian
|
Rs.1.4
Lakhs
|
Rs.0.25
Lakhs
|
Rs.1.15
Lakhs
|
(iii) In case of imported technology (imported during the last three years reckoned from the beginning of the FY)
(a) the details of technology imported - NA
(b) the year of import- NA
(c) whether the technology been fully absorbed- NA
(d) if not fully absorbed, areas where absorption has not taken place and the reasons thereof- NA
(iv) The expenditure incurred on Research and Development
| |
2025-26
|
2024-25
|
|
(a) Capital Expenditure
|
62.80
|
23.14
|
|
(b) Revenue
|
961.65
|
712.56
|
|
Total
|
1,024.45
|
735.70
|
|
C. FOREIGN EXCHANGE EARNINGS AND OUTGO -
(Rs. in Lakhs)
|
| |
2025-26
|
2024-25
|
|
i) Total Foreign Exchange Earnings
|
8,866.78
|
8,001.44
|
|
ii) Total Foreign Exchange Outgo
|
25,428.37
|
20,982.53
|
DETAILS OF PROCUREMENT FROM MICRO, SMALL AND MEDIUM ENTERPRISES AS PER PUBLIC PROCUREMENT POLICY FOR MICRO AND SMALL ENTERPRISES (MSEs) ORDER 2012
|
Details
|
2025-26
|
2024-25
|
|
Goals set with respect to procurement to be met from Micro and Small Enterprises
|
30,024.00
|
20,666.47
|
|
Actual procurement
|
28,557.33
|
26,615.45
|
ANNUAL RETURN
In terms of Section 92 of the Act, read with Rules made thereunder, the Company has already placed a copy of the Annual Return (MGT-7) for the FY 2024-25 on the website of the Company at the link:
https://www.balmerlawrie.com/storage/financial-
reports/26/2024-2025/Final-compressed-file-
MGT-7-1-06012025.pdf
For the FY 2025-26, the same shall be uploaded on the website of the Company after its filing with the Ministry of Corporate Affairs.
DIRECTORS’ RESPONSIBILITY STATEMENT
Pursuant to the requirement under Section 134(3) (c) and 134(5) of the Act, the Board of Directors to the best of their knowledge and ability, state that:
a) In the preparation of the annual accounts for the FY ended on 31st March 2026, the applicable accounting standards had been followed along with proper explanation relating to material departures.
b) The Directors had selected such accounting policies and applied them consistently and made judgments and estimates that are reasonable and prudent so as to give a true and fair view of the state of affairs of your Company at the end of the FY as on 31st March 2026 and of the Profit and Loss of your Company for that period.
c) The Directors had taken proper and sufficient care for the maintenance of adequate accounting records in accordance with the provisions of the Act, for safeguarding the assets of your Company and for preventing and detecting fraud and other irregularities.
d) The Directors had prepared the annual accounts for the FY ended 31st March 2026 on a going concern basis.
e) The Directors had laid down internal financial controls to be followed by your Company and that such internal financial controls are generally adequate and were operating effectively except as highlighted by the Statutory Auditors in their Audit Report.
f) The Directors had devised proper systems to ensure compliance with the provisions of all applicable laws and that such systems were adequate and operating effectively.
DECLARATION BY INDEPENDENT DIRECTORS
Your Company has received declarations from the Independent Directors of the Company confirming that they meet the criteria of independence prescribed under the Act and the Listing Regulations. However, your Company being a Government Company under the administrative control of the Ministry of Petroleum and Natural Gas, the power to appoint Directors (including Independent Directors) vests with the Administrative Ministry. The Independent Directors are selected by the Government of India from a mix of eminent personalities having requisite expertise and experience in diverse fields. In view thereof, the Board of Directors is not in a position to identify list of core skills/expertise/ competencies required by an Independent Director in the context of the Company’s business as required under the Listing Regulations.
PARTICULARS OF LOANS, GUARANTEES OR INVESTMENTS
Detailed particulars of Loans, Guarantees and Investments under Section 186 of the Act are given in Note No. 6, 7, 15, 42.19 and 42.30 of the Standalone Financial Statements.
RELATED PARTY TRANSACTIONS (RPT)
Majority of the Related Party Transactions of the Company were made with its Holding Company, Subsidiary Company, Associate Company and Joint Venture Companies. It may be pertinent to mention that as per Regulation 23(5) of the Listing Regulations, sub regulations (2), (3) and (4) of Regulation 23 of the said Regulations shall not apply to transactions entered into between two public sector companies. Further, Omnibus approval was taken for entering into Related Party Transactions for value up to Rupees One Crore whereas, in other cases approval of Audit Committee was taken. Further, there were no materially significant RPT during the FY under review which were entered by the Company with Directors, Key Managerial Personnel or other Designated Persons which have a potential conflict with the interest of the Company at large. Furthermore, no material Related Party
Transaction was entered into by the Company as per the Listing Regulations and the Related Party Transaction Policy adopted by the Company. The said policy may be accessed on the Company’s website at the link:
https://www.balmerlawrie.com/storage/codes- policies/Doc 1770436182.pdf
The said policy lays down a procedure to ensure that transactions by and between the Related Parties and the Company are properly identified, reviewed and duly approved & disclosed in accordance with the applicable laws. The Policy also sets out materiality thresholds for Related Party Transactions and the material modifications thereof, as required under the Listing Regulations.
The details of the Related Party Transactions entered into by your Company during the FY 2025-26 has been enumerated in Note no. 42.19 of Standalone Financial Statements.
The Company in terms of Regulation 23 of the Listing Regulations submits on the date of publication of its Standalone and Consolidated Financial results for the half year, disclosures of Related Party Transactions, in the format specified by the SEBI. The said disclosures are available on the Company’s website at:
https://www.balmerlawrie.com/investors/other-
disclosures-under-sebi-lodr-regulations-2015
Justification for entering into Related Party Transactions
The Related Party Transactions are entered into based on pure commercial considerations and operational requirement of businesses, synergy in operations, the policy of the Company and capabilities of the Subsidiary, Associates and Joint Ventures. It is ensured that all the transactions are on arm’s length pricing.
The particulars of contracts or arrangements with Related Parties referred to in sub-section (1) of section 188 as required under Section 134(3)(h) of the Companies Act, 2013 in the prescribed Form AOC-2 is as under:
|
FORM NO. AOC-2
|
|
(Pursuant to clause (h) of sub-section (3) of section 134 of the Companies Act, 2013 and Rule 8(2) of
|
| |
the Companies (Accounts) Rules, 2014
|
| |
Form for disclosure of particulars of contracts/ arrangements entered into by the Company with Related Parties referred to in sub-section (1) of section 188 of the Companies Act, 2013 including
|
| |
certain arm’s length transactions under fourth proviso thereto
|
|
Name of the Company - Balmer Lawrie & Co. Ltd.
|
|
1
|
Details of contracts or arrangements or transactions not at arm’s length basis
|
|
NIL
|
|
2
|
Details of material contracts or arrangements or transactions at arm’s length basis
|
|
NIL as per the Company’s policy on material Related Party Transaction
|
ENTERPRISE RISK MANAGEMENT POLICY
The Company has an approved ‘Enterprise Risk Management Policy’ (ERM Policy) to protect and add value to the organisation. These Risks are classified into High, Medium and Low depending upon the probability of their occurrence and potential impact. This process ensures that the Company is adequately positioned to understand and develop mitigation measures as a response to risks that could potentially impact the execution of our strategy and ability to create value. During FY 2025-26, the Risk Management process was reviewed by the Chief Risk Officer with the Business Risk Owners and were reported to the Risk Management Committee and Board of Directors. The updated revised Policy is posted on the Company’s website at:https:// www.balmerlawrie.com/storage/codes-policies/ Doc 1779092874.pdf
As per the ERM Policy, no risk element has been identified, which in the opinion of the Board of Directors threaten the existence of the Company during the FY 2025-26.
DEPOSITS
Your Company has not accepted any deposit from the public during the FY 2025-26 and therefore, no disclosure is required in relation to details relating to deposits covered under Chapter V of the Act.
DETAILS OF SIGNIFICANT AND MATERIAL ORDERS PASSED BY THE REGULATORS OR COURTS OR TRIBUNALS IMPACTING THE GOING CONCERN STATUS AND COMPANY’S OPERATIONS IN FUTURE
No significant or material orders were passed by the Regulators or Courts or Tribunals which impact the going concern status and the Company’s operations in future.
ADEQUACY OF INTERNAL FINANCIAL CONTROLS
Your Company has put in place adequate financial controls for ensuring the efficient conduct of its business in adherence with laid down policies, the safeguard of its assets, the prevention and detection of frauds and errors, the accuracy and completeness of the accounting records and the timely preparation of reliable financial information which is commensurate with the operations of the Company. Effectiveness of Internal Financial control is ensured through management review, control and self-testing and independent testing by the external Consultant M/s. Bandyopadhyaya Bhaumik & Co.
During the FY 2025-26, Internal Financial Control was reviewed by an external Consultant, which reported as follows:
a. The Internal Control over financial reporting in the Company is generally adequate for
the process/controls covered, with areas of observations/ improvements as listed in the report.
b. These observations have been discussed/ acknowledged by the process owners and reported to management.
The observations of the Statutory Auditors in this respect as enumerated in this report may be also referred to.
VIGILANCE
BL remains steadfast in its commitment to the principles of integrity, transparency, accountability and ethical conduct across all its business operations. The Vigilance function continues to be an integral component of the Company’s governance framework, fostering a culture of compliance, fairness and responsible decision¬ making. Vigilance is viewed as an enabler of good governance, supporting the organisation in achieving its strategic objectives while maintaining the highest standards of probity.
The Vigilance Department, headed by the Chief Vigilance Officer (CVO)—an officer on deputation from the Government of India in the rank of Joint Secretary or above—provides oversight and guidance on vigilance matters across the Company. The Department serves as the primary interface with statutory agencies such as the Central Vigilance Commission (CVC) and the Central Bureau of Investigation (CBI), ensuring adherence to prescribed vigilance guidelines and best practices.
During the year, the Vigilance Department continued its efforts under the three-pronged approach of preventive, punitive and participative vigilance. Preventive vigilance initiatives focused on strengthening internal controls, streamlining processes, enhancing standard operating procedures and identifying systemic improvements to mitigate risks. Punitive vigilance involved the examination of cases of misconduct and initiation of appropriate disciplinary proceedings wherever warranted. Participative vigilance emphasised employee engagement and awareness-building initiatives aimed at promoting ethical conduct and
reinforcing the values of integrity and transparency throughout the organization.
As part of its preventive and awareness-building efforts, the Company organised 65 vigilance awareness programmes during the year, with participation from approximately 928 employees across various locations and functions. These programmes included 23 preventive vigilance workshops and 7 vendor meets. In addition, a pan-India seminar was conducted in hybrid mode from Kolkata, featuring shri Manoj Kumar Agarwal, Chief Electoral Officer, as the keynote speaker. The Company also organised 9 outreach and sensitisation programmes for schools and colleges. Further, in line with the advice of the Central Vigilance Commission, 25 training programmes were conducted for employees covering five identified focus areas.
Disciplinary proceedings, wherever required, were undertaken in accordance with the provisions of the Balmer Lawrie Conduct, Discipline & Review Rules (CDRR), 2017, in respect of established cases involving irregularities, misconduct or procedural lapses.
During the reporting period, the Company received 13 vigilance complaints. Out of these, 7 complaints were disposed of during the year, while 6 complaints remained under investigation as on the closing date. In addition, 4 anonymous complaints and 1 pseudonymous complaint were received. The Online Complaint Portal, introduced in 2022, continued to facilitate confidential reporting and remains an important mechanism for encouraging transparency and timely redressal. The complaints received from various sources primarily related to matters concerning indiscipline, dishonesty, negligence and dereliction of duty.
The Company continues to strengthen transparency and accountability through technology-driven interventions, system audits, process reviews and continuous engagement with the Central Vigilance Commission and other regulatory authorities. These efforts reinforce BL’s unwavering commitment to ethical business
practices, regulatory compliance and the highest standards of corporate governance.
Integrity Pact: -
Independent External Monitors (IEMs) have been appointed to implement Integrity Pact (IP) beyond the tender threshold value of Rs.30 Lakhs.
During the year, the Company had conducted four meetings.
During the FY 2025-26, two IEMs, nominated by the Central Vigilance Commission (CVC) were in place to monitor the implementation of IP in all tenders valued above Rs.30 Lakhs across all the divisions of the Company. During the year, no complaints were received requiring reference to or examination by the IEMs.
The details of such IEMs for FY 2025-26 were as follows:
1. Shri Sunil Kumar Gupta,
E-Mail ID:sunilgupta0603@gmail.com
2. Shri Arvind Gupta,
E-Mail ID:arvindgupta1961@gmail.com
VIGIL MECHANISM / WHISTLE BLOWER POLICY
BL has in place a Vigil Mechanism / Whistle Blower Policy to enable employees and other persons engaged with the Company to report instances of unethical behaviour, actual or suspected fraud, or violation of the Company’s Code of Conduct.
The Policy is applicable to all categories of employees, including managerial, executive, supervisory and unionised employees, as well as outsourced personnel, contractual employees, trainees, retainers and other individuals engaged in activities connected with the Company’s operations.
The details of the Vigil Mechanism / Whistle Blower Policy are available on the Company’s website and may be accessed through the following link:
https://www.balmerlawrie.com/storage/codes- policies/Doc 1741869747.pdf
REPORT ON CORPORATE GOVERNANCE
Your Company has been consistently complying with the various Regulations and Guidelines of the Securities and Exchange Board of India (SEBI) as well as of Department of Public Enterprises (DPE) to the extent within its control.
Pursuant to the said SEBI Regulations and DPE Guidelines, a separate section titled Report on ‘Report on Corporate Governance’ is being furnished and marked as “Annexure-3”.
The provisions on Corporate Governance under DPE Guidelines which do not exist in the SEBI Guidelines and also do not contradict any of the provisions of the SEBI Guidelines are also complied with.
Further, your Company’s Statutory Auditors have examined compliance of conditions of Corporate Governance and issued a certificate, which is annexed to this Report and marked as “Annexure- 5”.
DETAILS RELATING TO REMUNERATION OF DIRECTORS, KEY MANAGERIAL PERSONNEL AND EMPLOYEES
Your Company being a Government Company, vide Notification No. GSR 463(E) dated 5th June 2015 as amended by Notification No. GSR 582(E) dated 13th June 2017 and Notification No. GSR 802(E) dated 23rd February 2018 and GSR 151(E) dated 2nd March, 2020 has been exempted from the applicability of Section 134(3)(e) and 197 of the Act.
BOARD EVALUATION AND CRITERIA FOR EVALUATION
Your Company being a Government Company, vide Notification No. GSR 463(E) dated 5th June 2015 as amended by Notification No. GSR 582(E) dated 13th June, 2017 and Notification No. GSR 802(E) dated 23rd February 2018 and GSR 151(E) dated 2nd March 2020, has been exempted from applicability of annual evaluation of the performance of the Board, its Committees and of
individual Directors in terms of Sections 134(3) (p) and various responsibilities of Nomination and remuneration Committee with respect to identification of persons for appointment as Director, effective evaluation of performance of Board, its committees and individual Directors, formulation of criteria for determining qualifications, positive attributes and independence of a Director and formulation of Nomination and Remuneration policy, in terms of Section 178(2),(3) and (4) of the Act.
The Annual Performance Appraisal of Top Management Incumbents of Central Public Sector Enterprises is done through the Administrative Ministry as per the DPE Guidelines in this regard. Your Company being a Central Public Sector Enterprise under the administrative control of Ministry of Petroleum and Natural Gas also has to follow the similar procedure.
As the appointment of Directors of the Company including the Independent Directors is done as per the direction of the Administrative Ministry, the Board is not in a position to form an opinion with regard to the aspects stated in Rule 8(5)(iiia) of the Companies (Accounts), Rules 2014.
DETAILS OF APPOINTMENT / CESSATION OF DIRECTORS AND KEY MANAGERIAL PERSONNEL
As on 31st March 2026, the Board of Directors of the Company consisted of Six Directors out of which Five were Functional / Executive / Whole¬ time Directors and one was Government Nominee Director.
It may be noted that pursuant to Article 7A of the Articles of Association of the Company, so long as the Company remains a Government Company, the President of India shall be entitled to appoint one or more Directors (including Whole-time Director(s) by whatever name called) of the Company to hold office for such period and upon such terms and conditions as the President of India may from time to time decide. Accordingly, Ministry of Petroleum and Natural Gas (being the Administrative Ministry) nominates/appoints all the Directors of the Company.
The following appointments and cessations of Directors took place in the composition of Board of Directors during the FY 2025-26 and up to the date of the Report as under:
a. Shri Adhip Nath Palchaudhuri
In line with the recommendation of the Nomination and Remuneration Committee and letter bearing reference No. CA-31024/4/2024- CA-PNG:49875 dated 25thApril 2025 of Ministry of Petroleum and Natural Gas, Government of India, ("the Administrative Ministry”), the extension of the additional charge of the post of Director (Service Businesses) entrusted upon Shri Adhip Nath Palchaudhuri, (DIN: 08695322), Chairman and Managing Director of the Company for a further period of 6 (six) months with retrospective effect from 20th April, 2025, or till the assumption of charge of the post by the regular incumbent, or until further orders from the Administrative Ministry, whichever is the earliest was approved by the Board of Directors. Subsequently, upon the appointment of a regular incumbent to the post of Director (Service Businesses) and assumption of charge thereof, the additional charge of the said post entrusted upon Shri Adhip Nath Palchaudhuri (DIN: 08695322), Chairman and Managing Director of the Company, ceased with effect from 22nd August 2025.
b. Shri Saurav Dutta
At the 108th AGM of the Company held on 23rd September 2025, Shri Saurav Dutta (DIN: 10042140) Director (Finance) and Chief Financial Officer, who retired by rotation, was reappointed.
c. Shri Romon Sebastian Louis
In line with the recommendation of the Nomination and Remuneration Committee, Shri Romon Sebastian Louis (DIN: 08710802) was appointed as an Additional Director in the designation of Director (Service Businesses) of the Company with effect from 22nd August 2025 as per the applicable provisions of the Act and allied rules and in accordance with letter bearing reference No.- CA-31024/3/2024-
CA-PNG (49867) dated 22nd August 2025 received from the Ministry of Petroleum and Natural Gas, Government of India ("the Administrative Ministry”). Subsequently, at the 108th AGM of the Company held on 23rd September 2025, Shri Romon Sebastian Louis (DIN: 08710802) was appointed as a Whole-time Director to the post of Director (Service Businesses) of the Company for a period of five years, with effect from the date of his assumption of charge of the post
i.e., 22nd August 2025, till the date of his superannuation, or until further orders from the Administrative Ministry, whichever is the earliest.
d. Shri Aditya Shekhar Singh
Shri Aditya Shekhar Singh (DIN: 11606166) was appointed as Non-Executive, Additional Director with the designation of Government Nominee Director of the Company w.e.f. 18th March 2026 in line with the recommendation of the Nomination and Remuneration Committee and Letter bearing reference No. CA-31022/1/2021-CA-PNG(37493) dated 9th March 2026 received from the Ministry of Petroleum and Natural Gas, Government of India ("the Administrative Ministry”). It is proposed to appoint Shri Aditya Shekhar Singh as a Government Nominee Director of the Company with effect from 18th March 2026 upto 8th March 2029 on co-terminus basis or until further orders from the Administrative Ministry, whichever is earlier, at the 109th AGM of the Company, in furtherance of the nomination received from the Administrative Ministry and his candidature being proposed by a Member of the Company.
e. Shri Rajeev Kumar
In line with the recommendation of the Nomination and Remuneration Committee, Shri Rajeev Kumar (DIN:11170401) was appointed as a Non-Executive, Additional Director in the designation of Government Nominee Director of the Company with effect from 1st July 2025 as per the applicable provisions of the Act and allied rules and in accordance with letter bearing reference No.- CA-31032/1/2021-PNG-37493 dated 19th June
2025 received from the Ministry of Petroleum and Natural Gas, Government of India ("the Administrative Ministry”). Subsequently, at the 108th AGM of the Company held on 23rd September 2025, Shri Rajeev Kumar, (DIN: 11170401) was appointed as a Government Nominee Director of the Company with effect from 1st July 2025 upto 18th June 2028 on co¬ terminus basis or until further orders from the Administrative Ministry, whichever is earlier.
Shri Rajeev Kumar (DIN: 11170401), ceased to be the Government Nominee Director of the Company w.e.f. 17th November 2025 owing to withdrawal of his nomination by the Ministry of Petroleum and Natural Gas vide office order no. 222/2025 dated 4th September 2025 received by the Company on 12th November 2025 bearing reference No. A-19011/9/2025- Estt-PNG; E-52608.
f. Shri Amit Bansal
In line with recommendation of Nomination and Remuneration Committee and letter bearing reference no. CA-31032/1/2021-PNG-37493 dated 25th October 2024 from the Ministry of Petroleum & Natural Gas and withdrawal of such nomination by the Administrative Ministry vide office order bearing reference no. 259/2024 dated 30th December 2024 having reference no. A-32013/1/2020-Estt- PNG; E-34036, at the 108th AGM of the Company held on 23rd September 2025, the shareholders of the Company approved the appointment of Shri Amit Bansal (DIN: 10372580) as a Government Nominee Director for a period from 25th October 2024 till 31st December 2024. He ceased to be the Director of the Company w.e.f. 1st January 2025 owing to withdrawal of his nomination by the Administrative Ministry.
g. Shri Harishkumar Madhusudan Joshi
At the 108th AGM of the Company held on 23rd September 2025, Shri Harishkumar Madhusudan Joshi (DIN: 01201050) was appointed as an Independent Director with effect from 31st March 2025 for a period of one year from the date of communication of his appointment i.e. from 28th March 2025, or until
further order from the Administrative Ministry, whichever is earlier. Upon completion of his tenure as per the nomination by the Ministry of Petroleum and Natural Gas, Shri Harishkumar Madhusudan Joshi, (DIN: 01201050) ceased to be an Independent Director of the Company w.e.f. 28th March 2026.
h. Dr. Vandana Minda Heda
At the 108th AGM of the Company held on 23rd September 2025, Dr. Vandana Minda Heda (DIN 09402294) was appointed as an Independent Director with effect from 31st March 2025 for a period of one year from the date of communication of her appointment i.e. from 28th March 2025, or until further order from the Administrative Ministry, whichever is earlier. Upon completion of her tenure as per the nomination by the Ministry of Petroleum and Natural Gas, Dr. Vandana Minda Heda (DIN: 09402294)ceased to be an Independent Director of the Company w.e.f. 28th March 2026.
The following changes took place after the end of
FY 2025-26 but upto the date of this report :
a. Adv. Dominic Tadar
Adv. Dominic Tadar (DIN: 11186826) was appointed as Non-Executive, Additional Director with the designation of Independent Director of the Company w.e.f. 18th August 2026 in line with the recommendation of the Nomination and Remuneration Committee and Letter bearing reference No. CA31033/1/2026-CA-PNG (55708) dated
12th August 2026 received from the Ministry of Petroleum and Natural Gas, Government of India ("the Administrative Ministry”). It is proposed to appoint Adv. Dominic Tadar as an Independent Director of the Company with
effect from 18th August 2026 for a period of three years from the date of communication of his appointment i.e. from 12th August 2026, or until further orders from the Administrative Ministry, whichever is earlier, at the 109th AGM of the Company, in furtherance of his candidature being proposed by a Member of the Company.
b. CA Vivek Mittal
CA Vivek Mittal (DIN: 07616604) was appointed as Non-Executive, Additional Director with the designation of Independent Director of the Company w.e.f. 18th August 2026 in line with the recommendation of the Nomination and Remuneration Committee and Letter bearing reference No. CA31033/1/2026-CA- PNG (55708) dated 12th August 2026 received from the Ministry of Petroleum and Natural Gas, Government of India ("the Administrative Ministry”). It is proposed to appoint CA Vivek Mittal as an Independent Director of the Company with effect from 18th August 2026 for a period of three years from the date of communication of his appointment i.e. from 12th August 2026, or until further orders from the Administrative Ministry, whichever is earlier, at the 109th AGM of the Company, in furtherance of his candidature being proposed by a Member of the Company.
The resolutions with respect to re-appointment and appointment of Directors form part of the Notice of the 109th AGM and the details thereof are also given in the explanatory statement attached to the Notice of the 109th AGM.
Considering the above appointments and cessation, as on the date of this report, the Board of Directors consists of eight (8) Directors, details of whom are as under:
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Name
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Category
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Designation
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Shri Adhip Nath Palchaudhuri
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Functional / Executive/ Whole-time Director
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Chairman & Managing Director
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Shri Raja Mani Uthayaraja
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Functional /Executive/ Whole-time Director
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Director (Manufacturing Businesses)
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Shri Saurav Dutta
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Functional / Executive/ Whole-time Director
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Director (Finance) & CFO
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Shri Abhijit Ghosh
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Functional / Executive/ Whole-time Director
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Director (Human Resource & Corporate Affairs)
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Name
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Category
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Designation
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Shri Romon Sebastian Louis
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Functional / Executive/ Whole-time Director
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Director (Service Businesses)
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Shri Aditya Shekhar Singh
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Non-Executive/ Government Nominee Director
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Government Nominee Director
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Adv. Dominic Tadar
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Non-Executive/ Independent Director
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Independent Director
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CA Vivek Mittal
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Non-Executive/ Independent Director
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Independent Director
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NUMBER OF MEETINGS OF THE BOARD HELD DURING THE FY2025-26
Nine (9) Board meetings were held during the FY 2025-26, the details of same are given in the Corporate Governance Report attached as “Annexure-3”. The intervening gap between any two Board meetings were within the period prescribed under the Act, the Listing Regulations and DPE Guidelines on Corporate Governance.
AUDIT COMMITTEE
Your Company has a qualified and independent Audit Committee, the composition of same and other details are mentioned in the Corporate Governance Report for the FY 2025-26.
Due to the cessation of two Independent Directors from the Board of the Company w.e.f. 28th March 2026, the Audit Committee as on 31st March 2026, consisted of three (3) members, all the three Members were Whole-time Directors. Shri Saurav Dutta, Director (Finance) was the Chairman of the Committee. The composition of the Audit Committee as on 31st March 2026 was as follows:
i. Shri Saurav Dutta, Director (Finance) & CFO - Chairperson
ii. Shri Adhip Nath Palchaudhuri, Chairman & Managing Director - Member
iii. Shri Raja Mani Uthayaraja, Director (Manufacturing) - Member
All the members of the Audit Committee are financially literate and some members possess
accounting/ financial management expertise also. The Company Secretary acts as the Secretary to this Committee.
COMPLIANCE WITH SECRETARIAL STANDARDS
The Company is in compliance with the applicable Secretarial Standards (1 & 2) issued by the Institute of Company Secretaries of India and approved by the Central Government under Section 118(10) of the Act.
STATUTORY AUDITORS & AUDITORS’ REPORT
Statutory Auditors
Your Company being a Government Company, Statutory Auditors are appointed by the Comptroller and Auditor General of India (CAG) in terms of Section 143(5) of the Act.
In terms of the Act, CAG had appointed M/s. B. Chhawchharia & Co.; (Chartered Accountants) 8A & 8B, Satyam Towers, 3, Alipore Road, Kolkata - 700 027, India as Statutory Auditors of the Company for the FY 2025-26 for both Standalone as well as the Consolidated Financial Statements of the Company.
Pursuant to Section 142 and other applicable provisions of the Act, the remuneration of the Statutory Auditors for the FY 2026-27, as and when appointed, is to be determined by the Members at the ensuing AGM as envisaged in the said Act. Members are requested to authorize the Board to decide on remuneration of Statutory Auditors.
COMMENTS BY THE BOARD ON EVERY QUALIFICATION, RESERVATION OR ADVERSE REMARK OR DISCLAIMER MADE BY STATUTORY AUDITORS AND REPORTING UNDER SECTION 134(3)(ca) OF THE COMPANIES ACT, 2013
No qualification, reservation or adverse remark or disclaimer has been made by the statutory auditors in their Audit Report for FY 2025-26 except for the qualified opinion issued by the Statutory Auditor on their report on the Internal financial controls over financial reporting under clause (i) of sub section 3 of section 143 of the Act.
The qualifications / adverse remark / reservation/ disclaimer made by the Statutory Auditors and the corresponding management response are as enumerated below:
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Sl.
No.
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Qualifications / Adverse Remark / Reservation/ Disclaimer of the Statutory Auditor
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Management Response
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1
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Annexure - C to the Auditors’ Report on Standalone
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For Serial no. i - Internal Financial Controls
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Financial Statement
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relating to Receivables, customer collections
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Report on The Internal Financial Controls Under
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and Unallocated Receipts
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Clause (i) of Sub-Section 3 of Section 143 of the
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Observations of the Statutory Auditors primarily
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Companies Act, 2013 (“The Act”)
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relate to the Travel & Vacations and Logistics
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Basis for Qualified Opinion
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Services Strategic Business Units. Considering the nature of these businesses, which involve
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According to the information and explanations
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a large volume of customer transactions,
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given to us and based on our audit, certain material
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billing and collections, timely reconciliation of
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weakness in the design, documentation and operating
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customer accounts and unallocated receipts has
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effectiveness of internal financial controls over
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remained an area requiring continuous focus and
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financial reporting existed as at 31 March, 2026 in relation to:
i. The matters referred to SL-3 of Key Audit Matter related to customer and vendor balance confirmations including unallocated receipts which need further strengthening.
ii. The Branch auditor of Western region reported on deficiency in the design and operating effectiveness of controls over issuance, monitoring, reconciliation and redemption of digital loyalty coupons consequent to an alleged unauthorised redemption of loyalty coupons aggregating to approximately Rs 16.56 Lakhs. The control environment was not effective in preventing or detecting pre-scanned coupons and unauthorised redemption, resulting in a risk of loss to the Company.
A ‘material weakness is a deficiency or a combination of deficiencies, in internal financial control over financial reporting, such that there is a reasonable possibility that a material misstatement of the Company’s annual or interim financial statements will not be prevented or detected on a timely basis.
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improvement.
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Sl.
No.
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Qualifications / Adverse Remark / Reservation/ Disclaimer of the Statutory Auditor
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Management Response
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Qualified Opinion
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The Management with a view to strengthen
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In our opinion, to the best of our information and
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the internal financial control framework, has
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according to the explanations given to us, the
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undertaken a comprehensive review of the
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Company has, in all material respects, an adequate
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underlying processes relating to billing, credit
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internal financial controls system over financial
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control, collections and reconciliation of customer
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reporting except for the possible effects of the material
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accounts. Based on the recommendations arising
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weakness stated in the above paragraph, it does
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from the review, several improvements have been
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not have any material effect on the internal financial
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implemented across the concerned Strategic
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controls.
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Business Units. These include streamlining
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the reconciliation process, standardising operating procedures, improving documentation, strengthening the review of outstanding receivables and introducing more structured and periodic monitoring of receivables and unallocated receipts.
The SBU Travel & Vacations has recently introduced Virtual Account Numbers (VANs) for customers to facilitate automatic identification of receipts and minimise unallocated receipts. The initiative has achieved substantial coverage across the customer base, including Government and institutional customers, and has significantly improved the identification and accounting of customer receipts. The Company has also implemented technology-driven improvements, including system-based retention of booking and cancellation requests, automation of refunds in respect of failed bookings and a structured customer booking request management process. These initiatives are expected to improve process transparency, reduce manual errors and facilitate better reconciliation of transactions.
The Management is also introducing appropriate performance measures to improve billing accuracy, collection efficiency and receivable management. Regular review of receivables, unallocated receipts and potential write-offs has also been strengthened to ensure timely follow-up and resolution of outstanding issues.
The Management will continue to oversee the implementation of these measures and remains committed to strengthening the Company’s internal financial control framework.
For serial no. ii - Digital Mechanic Loyalty Coupon Programme
The suspected unauthorised redemption of Digital Loyalty Coupons was identified by the
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Sl.
No.
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Qualifications / Adverse Remark / Reservation/ Disclaimer of the Statutory Auditor
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Management Response
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Management upon receipt of complaints from the market. Immediately upon detection of the matter, the Company initiated suspension of the application-based redemption process, seizure of unused physical coupons and suspension of payments to the service provider pending detailed examination. An Internal Committee was constituted to examine the matter and appropriate disclosure was made in the financial statements regarding the incident and its estimated financial impact.
Subsequent to the above, the Company has initiated legal proceedings by lodging a First Information Report with the jurisdictional Police Authorities and the matter is presently under investigation. The management notes that further administrative, legal and recovery actions, wherever considered appropriate, shall be taken based on the outcome of the investigation and the findings of the competent authorities.
The SBU is considering reintroduction of the programme with appropriate control framework and monitoring processes to minimise the risk of recurrence of such incidents.
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2
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Annexure - B to the Auditors’ Report of
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For Serial no. i - Internal Financial Controls relating to Receivables, customer collections and Unallocated Receipts
Observations of the Statutory Auditors primarily relate to the Travel & Vacations and Logistics Services Strategic Business Units. Considering the nature of these businesses, which involve a large volume of customer transactions, billing and collections, timely reconciliation of customer accounts and unallocated receipts has remained an area requiring continuous focus and improvement.
The Management with a view to strengthen the internal financial control framework, has undertaken a comprehensive review of the underlying processes relating to billing, credit control, collections and reconciliation of customer accounts. Based on the recommendations arising from the review, several improvements have been implemented across the concerned Strategic Business Units. These include streamlining the reconciliation process, standardising operating procedures, improving documentation, strengthening the review of outstanding receivables and introducing more structured and periodic monitoring of receivables and unallocated receipts.
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Consolidated Financial Statements
Report on the Internal Financial Controls under
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Clause (i) of Sub-section 3 of Section 143 of the Companies Act, 2013 (“The Act”)
Basis for Qualified Opinion
According to the information and explanations given to us and based on our audit, certain material weakness in the design, documentation and operating effectiveness of internal financial controls over financial reporting existed as at 31 March, 2026 in relation to:
i. The matters referred to SL-3 of Key Audit Matter related to customer and vendor balance confirmations including unallocated receipts which need further strengthening.
ii. The Branch auditor of Western region reported on deficiency in the design and operating effectiveness of controls over issuance, monitoring, reconciliation and redemption of digital loyalty coupons consequent to an alleged unauthorised redemption of loyalty coupons aggregating to approximately Rs 16.56 Lakhs. The control environment was not effective in preventing or detecting pre-scanned coupons and unauthorised redemption, resulting in a risk of loss to the Company.
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Sl.
No.
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Qualifications / Adverse Remark / Reservation/ Disclaimer of the Statutory Auditor
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Management Response
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A ‘material weakness is a deficiency or a combination of deficiencies, in internal financial control over financial reporting, such that there is a reasonable possibility that a material misstatement of the Company’s annual or interim financial statements will not be prevented or detected on a timely basis.
Qualified Opinion
In our opinion, to the best of our information and according to the explanations given to us, the Holding Company has, in all material respects, an adequate internal financial controls system over financial reporting except for the possible effects of the material weakness stated in the above paragraph, it does not have any material effect on the internal financial controls.
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The SBU Travel & Vacations has recently introduced Virtual Account Numbers (VANs) for customers to facilitate automatic identification of receipts and minimise unallocated receipts. The initiative has achieved substantial coverage across the customer base, including Government and institutional customers, and has significantly improved the identification and accounting of customer receipts. The Company has also implemented technology-driven improvements, including system-based retention of booking and cancellation requests, automation of refunds in respect of failed bookings and a structured customer booking request management process. These initiatives are expected to improve process transparency, reduce manual errors and facilitate better reconciliation of transactions.
The Management is also introducing appropriate performance measures to improve billing accuracy, collection efficiency and receivable management. Regular review of receivables, unallocated receipts and potential write-offs has also been strengthened to ensure timely follow-up and resolution of outstanding issues.
The Management will continue to oversee the implementation of these measures and remains committed to strengthening the Company’s internal financial control framework.
For serial no. ii - Digital Mechanic Loyalty Coupon Programme
The suspected unauthorised redemption of Digital Loyalty Coupons was identified by the Management upon receipt of complaints from the market. Immediately upon detection of the matter, the Company initiated suspension of the application- based redemption process, seizure of unused physical coupons and suspension of payments to the service provider pending detailed examination. An Internal Committee was constituted to examine the matter and appropriate disclosure was made in the financial statements regarding the incident and its estimated financial impact.
Subsequent to the above, the Company has initiated legal proceedings by lodging a First Information Report with the jurisdictional Police Authorities and the matter is presently under investigation.
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Sl.
No.
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Qualifications / Adverse Remark / Reservation/ Disclaimer of the Statutory Auditor
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Management Response
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The management notes that further administrative, legal and recovery actions, wherever considered appropriate, shall be taken based on the outcome of the investigation and the findings of the competent authorities.
The SBU is considering reintroduction of the programme with appropriate control framework and monitoring processes to minimise the risk of recurrence of such incidents.
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SECRETARIAL AUDITOR
Pursuant to the applicable provision of Section 204 of the Act read with the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, Regulation 24A of the Listing Regulations, and other applicable statutory provisions framed in this regard and in line with the recommendation of the Audit Committee and the Board of Directors of the Company, M/s. MR & Associates, a peer reviewed firm of Practicing Company Secretaries was appointed as the Secretarial Auditor of the Company for a term of 5 (five) consecutive years from FY 2025-26 to FY 2029-30 at the 108th AGM of the Company. The Secretarial Audit Report in Form No. MR-3 for the FY ended 31st March 2026 is annexed herewith and marked as “Annexure-7”.
SECRETARIAL AUDITOR’S REPORT
The qualifications / adverse remark / reservation/ disclaimer made by the Secretarial Auditor and the corresponding management response are as enumerated below:
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Sl.
No.
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Qualifications / Adverse Remark / Reservation/ Disclaimer of the Secretarial Auditor
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Clarification from the Management
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A.
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Pursuant to Regulations 17(1) of Listing Regulations, Section 149 of the Companies Act, 2013 read with allied Rules and Para 3 of the DPE Guidelines, to the extent applicable:
(i) The Board of Directors did not comprise of at least 50% of Non-Executive Directors due to insufficient numbers of Independent Directors/Government Nominee Director(s) on the Board and accordingly, the number of Functional Directors /Executive Directors on the Board of the Company had exceeded 50% of the actual strength of the Board of Directors of the Company.
(ii) The Board of Directors did not comprise of adequate number of Independent Directors.
(iii) The Board of Directors did not comprise of a Woman Director and Woman Independent Director during the period from 28.03.2026 till 31.03.2026.
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The Company being a Government Company, the composition of the Board of Directors is dependent on the directions of the Administrative Ministry and thus, the non-compliance was for reasons beyond the control of the Company.
The Company is regularly informing its Administrative Ministry regarding such non-compliance.
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B.
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Pursuant to Regulations 18(1) (b) and (d), 19(1) (b) and (c)/19(2), 20(2) / 20(2A), 21(2) of Listing Regulations, Section 177, 178, 135 of the Companies Act, 2013 read with allied Rules and Para 4 and 5 of the DPE Guidelines, to the extent applicable:
(i) The composition of Audit Committee, Stakeholders Relationship Committee, Risk Management Committee and Corporate Social Responsibility Committee was not complied during the period from 28.03.2026 till
31.03.2026.
(ii) The composition of Nomination and Remuneration Committee was complied except during the period from 01.07.2025 to 16.11.2025 and 18.03.2026 to
27.03.2026.
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The Company being a Government Company, the composition of the Board of Directors is dependent on the directions of the Administrative Ministry and thus, the non-compliance was for reasons beyond the control of the Company.
The Company is regularly informing its Administrative Ministry regarding such non-compliance.
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OTHER DISCLOSURES
a. No application has been made by the Company under the Insolvency and Bankruptcy Code, 2016. Hence, the requirement to disclose the details of the application made or any proceeding pending under the said Code during the year along with their status as at the end of the FY is not applicable.
b. Disclosure regarding the details of the difference between the amount of the valuation done at the time of one-time settlement and the valuation done while taking a loan from the Banks or Financial Institutions along with the reasons thereof - Not Applicable.
ACKNOWLEDGEMENT
Your Directors are focused on creation of enduring value for all stakeholders utilising multiple drivers of growth in the diverse Strategic Business Units of the Company.
Towards that end, the Directors wish to place on
record their sincere appreciation of the significant role played by the employees towards realisation of new performance milestones through their dedication, commitment, perseverance and collective contribution. The Board of Directors also places on record its deep appreciation of the support and confidence reposed in your Company by its customers as well as the dealers who have contributed towards the customer-care efforts put in by your Company. The Directors would also wish to thank the vendors, business associates, consultants, bankers, auditors, solicitors and all other stakeholders for their continued support and confidence reposed in your Company.
The Directors are also thankful to Balmer Lawrie Investments Ltd. (the Holding Company) and the Ministry of Petroleum & Natural Gas, Government of India, for its valuable guidance and support extended to the Company from time to time.
Finally, the Directors wish to place on record their special appreciation to the valued Shareholders of the Company for their unstinted support towards fulfilment of its corporate vision.
On behalf of the Board of DirectorsAdhip Nath Palchaudhuri Raja Mani Uthayaraja
Chairman & Managing Director Director (Manufacturing Businesses)
(DIN: 08695322) (DIN: 09678056)
Registered Office:
Balmer Lawrie Co. Ltd.
21, Netaji Subhas Road Kolkata -700001.
COMMENTS OF COMPTROLLER AND AUDITOR GENERAL OF INDIA
The Office of the Comptroller and Auditor General of India had conducted a supplementary audit of the Financial Statements (both Standalone and Consolidated) of the Company for the FY ended 31st March 2026 and the CAG has stated as under -
i. In case of Standalone Financial Statements - On the basis of supplementary audit, nothing significant has come to their attention which would give rise to any comment upon or supplement to statutory auditor’s report under Section 143(6)(b) of the Act.
ii. In case of Consolidated Financial Statements - In view of the revision made in the Statutory Auditor’s Report to give effect to one (1) of their audit observation raised during supplementary audit, they had no further comments to offer upon on supplement to the statutory auditors’ report under Section 143(6)(b) of the Act.
Further, CAG on Consolidated Financial Statement has also stated in its Report that Section 139(5) and 143(6)(a) of the Act are not applicable to the entities as detailed in Annexure thereto, being private entities/entities incorporated in Foreign countries under the respective laws, for appointment of their Statutory Auditor and for conduct of supplementary audit. Accordingly, CAG had neither appointed the Statutory Auditors nor conducted the supplementary audit of those companies.
Comments of the CAG as per the Act are attached with the Financial Statements.
MAINTENANCE OF COST RECORDS
Your Company has prepared & maintained such Cost Accounts & Records as specified by the Central Government under sub-section (1) of Section 148 of the Act.
COST AUDITOR’S REPORT
Cost Audit Report for all the applicable products for the year ended 31st March 2025 were filed on 2nd September 2025 with the Ministry of Corporate Affairs within specified due date.
COST AUDITOR(S)
Pursuant to Section 148 of the Act, the Board of Directors on the basis of recommendation of the Audit Committee appointed M/s. DGM & Associates, Cost Accountants, having office at 64, B.B. Ganguly Street, (2nd Floor), Kolkata - 700012 as Cost Auditors for the FYs 2025-26 and 2026¬ 27 and M/s. S.B. & Associates, Cost Accountant, having City Office at 5 Garstin Place, Kolkata - 700001 and Registered Office at Belanagar, P.O.- Abhoynagar, District - Howrah, Pin - 711205 as Cost Auditors for the FYs 2027-28 and 2028¬ 29 relating to goods manufactured by Strategic Business Units - Greases & Lubricants, Industrial Packaging and Chemicals of the Company. In view of this, ratification for payment of remuneration to the Cost Auditor(s) from the FY 2025-26 to 2028¬ 29 was sought at 108th AGM of the Company.
1
The Company recorded a Profit Before Tax of Rs.33,086.61 Lakhs in FY 2025-26 as
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